# An unexpected playback problem ocurred

**URL:** <https://forums.plex.tv/t/an-unexpected-playback-problem-ocurred/624831>\
**Category:** Remote Access\
**Tags:** server-linux, samsung-tizen\
**Created:** [August 18, 2020, 9:22am UTC](https://forums.plex.tv/t/an-unexpected-playback-problem-ocurred/624831 "2020-08-18T09:22:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![SaarAsor](https://avatars.discourse-cdn.com/v4/letter/s/cdc98d/32.png) [@SaarAsor](https://forums.plex.tv/u/SaarAsor)\
**Post date:** [August 18, 2020, 9:22am UTC](https://forums.plex.tv/t/an-unexpected-playback-problem-ocurred/624831/1 "2020-08-18T09:22:11Z")

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Server Version#: 1.19.5.3112  
Player Version#: Client 5.1.2 Platform 5.5

Hello,  
i have a problem using Plex… started today…  
i have server with plex that worked great until today…  
the problem is only with my Samsung smart TV (Q60T Tizzen)

now i cant watch anything… i get this error when tring to play something “ **an unexpected playback problem ocurred** ”  
it says “Buffering” and then i get the error…  
it’s only on my samsung tv…  
when i try to play from PC/ANDROID it’s work…

**what i tried:**  
reset the server  
reset the tv  
reinstall the app on the tv  
reset all settings  
optimized the video

**but one more thing**  
i installed an home server with the same files on the online server and then i tried to play the video and it’s played great on the samsung tv…

what can be the problem if i didnt change anything since yesterday (i watched yesteday and everything was god) to to day that nothing can be played?

thank you and sorry for my bad english 🤭

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 16, 2020, 9:22am UTC](https://forums.plex.tv/t/an-unexpected-playback-problem-ocurred/624831/2 "2020-11-16T09:22:14Z")

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