# An unknown error occurred (4294967283) Error code: 4294967283 **URL:** \ **Category:** Plex Pass Betas\ **Created:** [August 29, 2024, 8:02pm UTC](https://forums.plex.tv/t/an-unknown-error-occurred-4294967283-error-code-4294967283/886688 "2024-08-29T20:02:07Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![xavierpitz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xavierpitz/32/17623_2.png) [@xavierpitz](https://forums.plex.tv/u/xavierpitz)\ **Post date:** [August 29, 2024, 8:02pm UTC](https://forums.plex.tv/t/an-unknown-error-occurred-4294967283-error-code-4294967283/886688/1 "2024-08-29T20:02:07Z")
Server Version#: Docker linuxserver/plex:1.40.5 Player Version#: Version 1.100.1.221-94aa83fb (windows) Player Version#: Version 1.98.2.208-0cf517e0 (linux) Since a few days, when I try to play any video file, my Linux Plex client, my Windows Plex client are failing with error : An unknown error occurred (4294967283) Error code: 4294967283 I first noticed the problem yesterday when I tried to connect a new Windows Plex Client. Playback from [https://app.plex.tv](https://app.plex.tv) , Android player, iOS player are unaffected. ---
**Author:** ![xavierpitz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xavierpitz/32/17623_2.png) [@xavierpitz](https://forums.plex.tv/u/xavierpitz)\ **Post date:** [August 31, 2024, 9:19pm UTC](https://forums.plex.tv/t/an-unknown-error-occurred-4294967283-error-code-4294967283/886688/2 "2024-08-31T21:19:57Z")
My docker container is accessible from a public URL : plex.x.y.z. and I have a wildcard \*.x.y.z certificate that I am using for all my containers (behind a traefik reverse proxy) The wildcard SSL certificate one was configured in : Server → Settings → Network → Custom certificate location (& domain) By removing those parameters and restarting the container the Plex client playback seems having been fixed. ---
**Author:** ![pinni](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@pinni](https://forums.plex.tv/u/pinni)\ **Post date:** [September 1, 2024, 4:20am UTC](https://forums.plex.tv/t/an-unknown-error-occurred-4294967283-error-code-4294967283/886688/3 "2024-09-01T04:20:19Z")
I have been having this same issue for a few weeks now. If I use the windows client or a web client inside my home network it fails to transcode and will present with a myriad of errors, yours being one of them. However, if I connect to plex using those clients through a vpn connection it will transcode without issue. I been through a few versions of the plex media server betas and public. None have yet resolved the issue. Smart TV and Android Clients etc will get a transcoded video without issue inside or outside the home network. ---
**Author:** ![rpoenaru](https://avatars.discourse-cdn.com/v4/letter/r/7bcc69/32.png) [@rpoenaru](https://forums.plex.tv/u/rpoenaru)\ **Post date:** [September 20, 2024, 12:18am UTC](https://forums.plex.tv/t/an-unknown-error-occurred-4294967283-error-code-4294967283/886688/4 "2024-09-20T00:18:47Z")
> [@pinni](#): > > having this s I have the same issue, but Plex Media Server is on an Nvidia Shield TV. I hope someone can help. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 19, 2024, 12:19am UTC](https://forums.plex.tv/t/an-unknown-error-occurred-4294967283-error-code-4294967283/886688/5 "2024-12-19T00:19:17Z")
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