# Android and iPhone not able to access files

**URL:** <https://forums.plex.tv/t/android-and-iphone-not-able-to-access-files/875356>\
**Category:** Plex Players\
**Tags:** server-linux\
**Created:** [April 18, 2024, 2:16pm UTC](https://forums.plex.tv/t/android-and-iphone-not-able-to-access-files/875356 "2024-04-18T14:16:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![matnikmau](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@matnikmau](https://forums.plex.tv/u/matnikmau)\
**Post date:** [April 18, 2024, 2:16pm UTC](https://forums.plex.tv/t/android-and-iphone-not-able-to-access-files/875356/1 "2024-04-18T14:16:10Z")

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Recently made a ubuntu NAS and added plex. I can access all my files through my web browser, and they appear on my android/iPhone. While I can play movies through the browser, the phones show an error connecting to the server when I try and play anything. Any thoughts?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 17, 2024, 2:16pm UTC](https://forums.plex.tv/t/android-and-iphone-not-able-to-access-files/875356/2 "2024-07-17T14:16:51Z")

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