# Android / Android TV - Support split files

**URL:** <https://forums.plex.tv/t/android-android-tv-support-split-files/684039>\
**Category:** Feature Suggestions\
**Tags:** android-mobile-legacy, android-tv\
**Created:** [January 28, 2021, 9:20pm UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039 "2021-01-28T21:20:51Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![bxlouis](https://avatars.discourse-cdn.com/v4/letter/b/d78d45/32.png) [@bxlouis](https://forums.plex.tv/u/bxlouis)\
**Post date:** [January 28, 2021, 9:20pm UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/1 "2021-01-28T21:20:51Z")

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The Android TV and Android Plex clients do not support multi part files with the new player. This is a must have feature in my opinion.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 28, 2021, 9:29pm UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/2 "2021-01-28T21:29:13Z")

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There is an existing feature request for this: [Feature request: Android stacked file support](https://forums.plex.tv/t/feature-request-android-stacked-file-support/21402/1)

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**Author:** ![bxlouis](https://avatars.discourse-cdn.com/v4/letter/b/d78d45/32.png) [@bxlouis](https://forums.plex.tv/u/bxlouis)\
**Post date:** [January 28, 2021, 9:44pm UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/3 "2021-01-28T21:44:48Z")

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Well it dates back to 2012 and has zero vote. Is it really relevant?

Also, [a Plex employee suggested to create a feature request](https://forums.plex.tv/t/videos-using-the-multiple-parts-feature-in-plex-to-not-continue-to-the-2nd-part/636365/42) in a dedicated thread.

Maybe this will help? This is a pretty basic feature - almost a must have for a product such as Plex.

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**Author:** ![moreilly](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@moreilly](https://forums.plex.tv/u/moreilly)\
**Post date:** [January 28, 2021, 10:51pm UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/4 "2021-01-28T22:51:22Z")

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Though I’d consider this a bug, since the feature used to work and stopped with an update a bit more than a year ago, I fully support getting this (re)implemented and am voting for this.

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**Author:** ![rossinior](https://avatars.discourse-cdn.com/v4/letter/r/5f8ce5/32.png) [@rossinior](https://forums.plex.tv/u/rossinior)\
**Post date:** [January 29, 2021, 2:00am UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/5 "2021-01-29T02:00:48Z")

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voted for it

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**Author:** ![jpcoop](https://avatars.discourse-cdn.com/v4/letter/j/3ab097/32.png) [@jpcoop](https://forums.plex.tv/u/jpcoop)\
**Post date:** [January 29, 2021, 6:46am UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/6 "2021-01-29T06:46:24Z")

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Given that this is a regression, and something that Plex’s own documentation suggests doing, I’m annoyed there is even a “feature request” for this.

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**Author:** ![walien](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/walien/32/207015_2.png) [@walien](https://forums.plex.tv/u/walien)\
**Post date:** [February 2, 2021, 7:44pm UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/8 "2021-02-02T19:44:25Z")

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Agreed – this is clearly a bug that they won’t acknowledge for Android.

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**Author:** ![TeknoJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teknojunky/32/165055_2.png) [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\
**Post date:** [February 2, 2021, 7:50pm UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/9 "2021-02-02T19:50:56Z")

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edit: to clarify, there are different _kinds_ of ‘stacked’ files

- stacked files = multiple copies of the same video (has the number in the corner), like having a 720 and 1080 version, or theatrical/extended/directors cut.
- multi-part files = multiple episodes combined together in a single file
- split files = 1 video split into different files, ie disk1/disk2 or part1/part2, etc

> **[Naming and Organizing Your TV Show Files | Plex Support](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/#toc-4)**
>
> The scanners and metadata agents used by Plex will work best when your major types of content are separated from...

> **[Naming and organizing your Movie files | Plex Support](https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/#toc-2)**
>
> The scanners and metadata agents used by Plex will work best when your major types of content are separated from...

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**Author:** ![bxlouis](https://avatars.discourse-cdn.com/v4/letter/b/d78d45/32.png) [@bxlouis](https://forums.plex.tv/u/bxlouis)\
**Post date:** [February 2, 2021, 8:04pm UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/10 "2021-02-02T20:04:26Z")

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Thanks for the clarification @TeknoJunky.  
I renamed the thread and indicated “split files”.  
Note that this name was originally suggested by @anon18523487 🧐 but the thread is referring to split files.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [February 3, 2021, 11:00am UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/11 "2021-02-03T11:00:06Z")

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Sorry the above definition is incorrect.  
The documentation refers to both “stacked” and “split” files. They are supposed to be the same thing.

The little blue number appears when you have “multiple versions” of a video.

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**Author:** ![rossinior](https://avatars.discourse-cdn.com/v4/letter/r/5f8ce5/32.png) [@rossinior](https://forums.plex.tv/u/rossinior)\
**Post date:** [February 3, 2021, 12:57pm UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/12 "2021-02-03T12:57:59Z")

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> [@TeknoJunky](#):
>
> there seems some confusion in terminology;
> 
> - stacked files = multiple copies of the same video (has the number in the corner), like having a 720 and 1080 version, or theatrical/extended/directors cut.
> - multi-part files = multiple episodes together in a single file
> - split files = 1 video split into different files, ie disk1/disk2 or part1/part2, etc

Erm… sorry.  
I am citing now from the referenced [movie naming](https://support.plex.tv/articles/categories/your-media/naming-your-movie-media-files/) guidelines:

**start of quote**

[quote]

## Movies Split Across Multiple Files

Movies that are split into several files (e.g. pt1, pt2), can be played back as a single item (in most, but not all, players) if named correctly. The split parts must be placed inside their own folder, named as usual for the movie. Name the files as follows:

- /Movies/MovieName (release year)/MovieName (release year) – Split\_Name.ext

Where `Split_Name` is one of the following:

- cdX
- discX
- diskX
- dvdX
- partX
- ptX

…and you replace `X` with the appropriate number (cd1, cd2, etc.).

```auto
/Movies
   /The Dark Knight (2008)
      The Dark Knight (2008) - pt1.mp4
      The Dark Knight (2008) - pt2.mp4

```

**Notes** :

- Not all Plex apps support playback of stacked media
- All parts must be of the same file format (e.g. all MP4 or all MKV)
- All parts should have identical audio and subtitle streams in the same order
- Only stacks up to 8 parts are supported
- “Other Videos” libraries or those using the “Plex Video Files Scanner” do not support stacked content.

However, to get a better overall experience, we encourage you to instead use a tool to join/merge the individual files into a single video. There are multiple ways you can do this and a quick search in your favorite search engine should give you some options on how to “join” files. An unofficial guide with one free tool has even been posted in our forums.

**Related Page** : [Forums: Joining multi-part movie files with MKVtoolnix GUI](https://forums.plex.tv/t/howto-joining-multi-part-movies-files-with-mkvtoolnix-gui/113211/1)[/quote]

**end of quote**

As you can see… all three wordings “stacked”, “split” and “multi-part” are used in the same paragraph about “multiple movie files that represent one movie”.  
So, the wording you suggested, is at least used misleadingly in official Plex documentation.

Edit: I can see that @OttoKerner was faster in responding.

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<div class="post-metadata">

**Author:** ![walien](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/walien/32/207015_2.png) [@walien](https://forums.plex.tv/u/walien)\
**Post date:** [February 7, 2021, 3:21am UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/13 "2021-02-07T03:21:06Z")

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Thanks for creating this request. I hope they finally fix this.

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**Author:** ![inapptom](https://avatars.discourse-cdn.com/v4/letter/i/7ea924/32.png) [@inapptom](https://forums.plex.tv/u/inapptom)\
**Post date:** [February 20, 2021, 2:24am UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/14 "2021-02-20T02:24:12Z")

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Also a problem for me. Worked in the old player, works on my iPad, doesn’t work on the new player on my shield

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**Author:** ![Lopton](https://avatars.discourse-cdn.com/v4/letter/l/919ad9/32.png) [@Lopton](https://forums.plex.tv/u/Lopton)\
**Post date:** [February 20, 2021, 11:27pm UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/15 "2021-02-20T23:27:47Z")

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How does Plex Server support a feature, but Plex Android offers zero way to use said feature… This is not even something we should be having to asking for a feature, this is a straight up bug…

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**Author:** ![walien](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/walien/32/207015_2.png) [@walien](https://forums.plex.tv/u/walien)\
**Post date:** [February 21, 2021, 12:19am UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/16 "2021-02-21T00:19:07Z")

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I agree – they won’t acknowledge it’s a bug.

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**Author:** ![sepulcesar](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sepulcesar/32/229305_2.png) [@sepulcesar](https://forums.plex.tv/u/sepulcesar)\
**Post date:** [February 21, 2021, 10:57pm UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/17 "2021-02-21T22:57:43Z")

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I am now watching Star wars rebels and a lot of episodes are stacked. But my android client only plays the first part. It’s a shame that stacked content doesn’t work on android tv

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**Author:** ![walien](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/walien/32/207015_2.png) [@walien](https://forums.plex.tv/u/walien)\
**Post date:** [February 23, 2021, 11:32pm UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/18 "2021-02-23T23:32:24Z")

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I have confirmed this works on:

- Roku
- iOS (iPAD)
- Chrome Web player

Yet, it does not work on Android.

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**Author:** ![rossinior](https://avatars.discourse-cdn.com/v4/letter/r/5f8ce5/32.png) [@rossinior](https://forums.plex.tv/u/rossinior)\
**Post date:** [February 24, 2021, 7:30am UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/19 "2021-02-24T07:30:58Z")

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User support to have this bug fixed is there… 27 votes by now.

Second highest “android-tv” voted feature suggestion for anythig non-implemented.  
Third highest “android-mobile” voted feature suggestion for anythig non-implemented.

So, our voices are loud, our wish is fair, implementation is solid for other clients. Question is now for the Android development team: do you hear us?

It’s nothing new or spectacular, just make it work as it used to work in the past and works on other player platforms.

Thank you.

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**Author:** ![samehsameh](https://avatars.discourse-cdn.com/v4/letter/s/ba8739/32.png) [@samehsameh](https://forums.plex.tv/u/samehsameh)\
**Post date:** [February 28, 2021, 2:27pm UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/21 "2021-02-28T14:27:16Z")

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As with a lot of things like this, the engineers who can fix this are given the information from employees who barely understand the issue so probably give terrible explanations. These employees have no authority and cannot escalate issues despite demand. They either won’t ask the engineers for a timeframe or the company doesn’t have deadlines and just say “it’s on the list”. Kinda pathetic imo.

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**Author:** ![walien](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/walien/32/207015_2.png) [@walien](https://forums.plex.tv/u/walien)\
**Post date:** [March 1, 2021, 5:10am UTC](https://forums.plex.tv/t/android-android-tv-support-split-files/684039/22 "2021-03-01T05:10:04Z")

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So, Roku now not only plays the multiple parts, but consolidates them into one virtual file. A three part, 1 hour per part video, how shows as a single 3 hour video when you play it. So clearly this isn’t a feature, it’s a bug in Android.

I hope this is fixed.

[Next page](https://forums.plex.tv/t/android-android-tv-support-split-files/684039.md?page=2)
