# Android App Downloads not working **URL:** \ **Category:** Plex Players\ **Tags:** downloads, android-mobile\ **Created:** [May 3, 2025, 8:23am UTC](https://forums.plex.tv/t/android-app-downloads-not-working/916526 "2025-05-03T08:23:56Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![cgandara](https://avatars.discourse-cdn.com/v4/letter/c/5fc32e/32.png) [@cgandara](https://forums.plex.tv/u/cgandara)\ **Post date:** [May 3, 2025, 8:23am UTC](https://forums.plex.tv/t/android-app-downloads-not-working/916526/1 "2025-05-03T08:23:56Z")
Hi, I found out that downloads are not working and I can’t find them in the android app. Also my old windows 8.1 server was gone and I can’t use from android app. any thoughts? thanks ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [May 3, 2025, 8:48am UTC](https://forums.plex.tv/t/android-app-downloads-not-working/916526/2 "2025-05-03T08:48:49Z")
Downloads seem to be working — given the current restrictions of no downloading of tv shows (only seasons and episodes) and no option to download the next X unwatched items. Which version of PMS do you have installed on that Windows 8 machine? The new Plex app on mobile requires a recent version of PMS. I’m not sure Windows 8 is supporting that newer version of PMS (given Windows 8 itself has been out of support by Microsoft since early 2023) > **[End of support for Windows 10, Windows 8.1, and Windows 7 | Microsoft Windows](https://www.microsoft.com/en-us/windows/end-of-support)** > > Make a smooth transition to Windows 11 from your unsupported operating system with help from Microsoft. Enjoy the benefits of upgrading to a Windows 11 PC. **Edit:** found it… Windows 8 only supports versions of PMS older than [version 1.32.0](https://forums.plex.tv/t/plex-media-server/30447/569) which was released 2 years ago. The current public release of PMS is [version 1.41.6](https://forums.plex.tv/t/plex-media-server/30447/670). The new mobile apps [require PMS version 1.41.2](https://forums.plex.tv/t/plex-for-mobile-android-ios/909610). ---
**Author:** ![cgandara](https://avatars.discourse-cdn.com/v4/letter/c/5fc32e/32.png) [@cgandara](https://forums.plex.tv/u/cgandara)\ **Post date:** [May 3, 2025, 10:56am UTC](https://forums.plex.tv/t/android-app-downloads-not-working/916526/3 "2025-05-03T10:56:06Z")
you are right I need to upgrade to earlier windows server. in another windows 10 device that keeps working, with the old UI when I want to download a season you can decide resolution, and how many episodes you want to download, … In this moment, it just started to download the whole season. there is a way to change this behaviour? ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [May 3, 2025, 11:15am UTC](https://forums.plex.tv/t/android-app-downloads-not-working/916526/4 "2025-05-03T11:15:31Z")
The mobile apps have an option to configure your preferences in `Settings` \> `Downloads`: - Restrict Plex to only download while connected to a WiFi (no downloads via cellular data) - Quality preference (original, high, medium, low) - Limit how much space Plex is allowed to use on your device for downloads. These settings are also available in the `Downloads` section (next to the `Completed` and `In progress` sections). ---
**Author:** ![cgandara](https://avatars.discourse-cdn.com/v4/letter/c/5fc32e/32.png) [@cgandara](https://forums.plex.tv/u/cgandara)\ **Post date:** [May 4, 2025, 8:59pm UTC](https://forums.plex.tv/t/android-app-downloads-not-working/916526/5 "2025-05-04T20:59:04Z")
and is there any option to download only unwatched episodes and limit them to 15 or 20 episodes? seems many options has gone … I already checked what you are showing … ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 2, 2025, 8:59pm UTC](https://forums.plex.tv/t/android-app-downloads-not-working/916526/6 "2025-08-02T20:59:07Z")
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