# Android App Downloads not working

**URL:** <https://forums.plex.tv/t/android-app-downloads-not-working/916526>\
**Category:** Plex Players\
**Tags:** downloads, android-mobile\
**Created:** [May 3, 2025, 8:23am UTC](https://forums.plex.tv/t/android-app-downloads-not-working/916526 "2025-05-03T08:23:56Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [May 3, 2025, 8:48am UTC](https://forums.plex.tv/t/android-app-downloads-not-working/916526/2 "2025-05-03T08:48:49Z")

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Downloads seem to be working — given the current restrictions of no downloading of tv shows (only seasons and episodes) and no option to download the next X unwatched items.

Which version of PMS do you have installed on that Windows 8 machine?  
The new Plex app on mobile requires a recent version of PMS. I’m not sure Windows 8 is supporting that newer version of PMS (given Windows 8 itself has been out of support by Microsoft since early 2023)

> **[End of support for Windows 10, Windows 8.1, and Windows 7 | Microsoft Windows](https://www.microsoft.com/en-us/windows/end-of-support)**
>
> Make a smooth transition to Windows 11 from your unsupported operating system with help from Microsoft. Enjoy the benefits of upgrading to a Windows 11 PC.

**Edit:** found it… Windows 8 only supports versions of PMS older than [version 1.32.0](https://forums.plex.tv/t/plex-media-server/30447/569) which was released 2 years ago. The current public release of PMS is [version 1.41.6](https://forums.plex.tv/t/plex-media-server/30447/670).  
The new mobile apps [require PMS version 1.41.2](https://forums.plex.tv/t/plex-for-mobile-android-ios/909610).

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