# Android App not finding my library

**URL:** <https://forums.plex.tv/t/android-app-not-finding-my-library/919638>\
**Category:** Plex Players\
**Tags:** android-mobile\
**Created:** [May 22, 2025, 3:14pm UTC](https://forums.plex.tv/t/android-app-not-finding-my-library/919638 "2025-05-22T15:14:42Z")\
**Posts on this page:** 1\
**Showing post:** 9

<div class="post-metadata">

**Author:** ![mattplex33](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@mattplex33](https://forums.plex.tv/u/mattplex33)\
**Post date:** [May 28, 2025, 1:23pm UTC](https://forums.plex.tv/t/android-app-not-finding-my-library/919638/9 "2025-05-28T13:23:01Z")

</div>

Overnight, my android app auto updated to version 2025.17.0 and now my libraries show up. Nothing about this in the changelog I could find. However, downloads do not work. They all fail with “connection failed” error.

[Plex for Mobile (Android & iOS) Beta Release Notes - Plex Players / Player Betas - Plex Forum](https://forums.plex.tv/t/plex-for-mobile-android-ios-beta-release-notes/912796/11)

The [mobile app logs](https://support.plex.tv/articles/201636593-mobile-logs/) don’t give a lot to go on with a non-specific noConnectionError. I can see the libraries now and watch videos from those libraries streaming on the android device via the native app. Does plex perhaps use a different network port for downloads vs discovery and streaming? Below are the relevant logs and which ports are exposed on plex server on docker.

I removed the IDs from the log message with variable names surrounded by percentage signs:

05/28/2025 07:15:24:685 [%user%l%unknownid1%] INFO [createDownloadTask] Starting download task %taskid%  
05/28/2025 07:15:24:685 [%user%l%unknownid1%] DEBUG [Metrics] Ignoring unknown metrics event: client:download:itemstart  
05/28/2025 07:15:27:586 [%user%l%unknownid1%] ERROR [Downloads] task error, %taskid% noConnectionError

```
ports:
  - "32400:32400/tcp"
  - "3005:3005/tcp"
  - "8324:8324/tcp"
  - "32469:32469/tcp"
  - "1900:1900/udp"
  - "32410:32410/udp"
  - "32412:32412/udp"
  - "32413:32413/udp"
  - "32414:32414/udp"

```

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