# Android : Download feature not available **URL:** \ **Category:** Plex Experience Preview\ **Created:** [April 3, 2025, 4:26pm UTC](https://forums.plex.tv/t/android-download-feature-not-available/911561 "2025-04-03T16:26:01Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Maxou44](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/maxou44/32/18226_2.png) [@Maxou44](https://forums.plex.tv/u/Maxou44)\ **Post date:** [April 3, 2025, 4:26pm UTC](https://forums.plex.tv/t/android-download-feature-not-available/911561/1 "2025-04-03T16:26:01Z")
Hello, I’m using an up-to-date Plex Media Server and I bought the Plex Android app. The server have a Plex Pass but not my account. Since the new update I’m not able to download a movie or a tv show episode. I didn’t see anything about that. I think rules about the access to the download feature changed with the update. Can you confirm us if it’s a bug or if it’s a choice on your side ? Note : I always have acces to my legacy downloads but I can’t download new content Have a good day, Max ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [April 3, 2025, 4:35pm UTC](https://forums.plex.tv/t/android-download-feature-not-available/911561/2 "2025-04-03T16:35:29Z")
this might be related… > [@Download option disappeared on Android](https://forums.plex.tv/t/download-option-disappeared-on-android/911374/2): > > Downloads for most users does require Plex Pass for the person downloading. However we did grandfather those where the server owners and downloader user accounts were created before a date when we changed that. A grid explaining that can be found here [https://support.plex.tv/articles/downloads-sync-faq/](https://support.plex.tv/articles/downloads-sync-faq/) If you friend is using the new version of the app released a couple days ago then there is an issue with it not respecting the grandfathering which we are currently fixing.