# Android Download Problem

**URL:** <https://forums.plex.tv/t/android-download-problem/814535>\
**Category:** Plex Players\
**Tags:** android-mobile-legacy, downloads\
**Created:** [October 12, 2022, 11:31am UTC](https://forums.plex.tv/t/android-download-problem/814535 "2022-10-12T11:31:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![BERTARA](https://avatars.discourse-cdn.com/v4/letter/b/e36b37/32.png) [@BERTARA](https://forums.plex.tv/u/BERTARA)\
**Post date:** [October 12, 2022, 11:31am UTC](https://forums.plex.tv/t/android-download-problem/814535/1 "2022-10-12T11:31:06Z")

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Server Version#: 1.29.0. 6244  
Player Version#: 9.9.0.35519

I’m having problems downloading from Android apps. In IOS it works correctly without problems, in android it gives a download error. I’ve uninstalled and reinstalled, tried everything and it doesn’t work.

Can someone help me?

i have plexpass

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**Author:** ![BERTARA](https://avatars.discourse-cdn.com/v4/letter/b/e36b37/32.png) [@BERTARA](https://forums.plex.tv/u/BERTARA)\
**Post date:** [October 15, 2022, 11:51am UTC](https://forums.plex.tv/t/android-download-problem/814535/2 "2022-10-15T11:51:56Z")

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I have solved the problem. What I was trying to download had multiple versions, so I separated them individually and the download worked perfectly. I think this should be fixed in plex.

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**Author:** ![bryanp22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bryanp22/32/291388_2.png) [@bryanp22](https://forums.plex.tv/u/bryanp22)\
**Post date:** [November 1, 2022, 2:59am UTC](https://forums.plex.tv/t/android-download-problem/814535/3 "2022-11-01T02:59:34Z")

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I had same issue, and even the debug log from my android tablet was not helpful. Sure enough as soon as I removed a second version my download started.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 30, 2023, 2:59am UTC](https://forums.plex.tv/t/android-download-problem/814535/4 "2023-01-30T02:59:55Z")

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