# Android Phone App Stuck On Splash Screen When Loading

**URL:** <https://forums.plex.tv/t/android-phone-app-stuck-on-splash-screen-when-loading/807835>\
**Category:** Plex Players\
**Tags:** android-mobile-legacy\
**Created:** [August 27, 2022, 12:56pm UTC](https://forums.plex.tv/t/android-phone-app-stuck-on-splash-screen-when-loading/807835 "2022-08-27T12:56:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![rcolonna15](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rcolonna15/32/325428_2.png) [@rcolonna15](https://forums.plex.tv/u/rcolonna15)\
**Post date:** [August 27, 2022, 12:56pm UTC](https://forums.plex.tv/t/android-phone-app-stuck-on-splash-screen-when-loading/807835/1 "2022-08-27T12:56:50Z")

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The latest Plex version of the Android phone app hangs up on the splash screen for what seems like forever. Like watching water boil. Very slow, but it eventually loads. What’s weird is that this only happens when connected to my WiFi. Doesn’t happen on 5G. Nothing is wrong with my network. Checked that thoroughly. And all other apps are loading fast and working fine. Any thoughts or ideas on how to fix this? Is this a problem with the latest Plex Android version or build? Thank you.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 25, 2022, 12:57pm UTC](https://forums.plex.tv/t/android-phone-app-stuck-on-splash-screen-when-loading/807835/2 "2022-11-25T12:57:48Z")

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