# Android TV Plex player startup issues

**URL:** <https://forums.plex.tv/t/android-tv-plex-player-startup-issues/843303>\
**Category:** Plex Players\
**Tags:** android-tv\
**Created:** [June 3, 2023, 6:34pm UTC](https://forums.plex.tv/t/android-tv-plex-player-startup-issues/843303 "2023-06-03T18:34:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![iordancho](https://avatars.discourse-cdn.com/v4/letter/i/ebca7d/32.png) [@iordancho](https://forums.plex.tv/u/iordancho)\
**Post date:** [June 3, 2023, 6:34pm UTC](https://forums.plex.tv/t/android-tv-plex-player-startup-issues/843303/1 "2023-06-03T18:34:53Z")

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Server Version#: 1.32.3.7089  
Player Version#: 9.23.0.1746

Until a month or so ago, plex app on my Android TV (TV OS 10) was working fine. Suddenly it started experiencing weird behaviour:  
- on startup it would get stuck on the PLEX logo and nothing would happen for long time, only way to move past it would be to exit the app and re-open  
- when past the PLEX logo, it would enter into a pretty long spinning cycle before it shows the side menu with media libraries and shows the library contents

The way I’ve found around this is to exit and re-open the app a few times until at some point it starts working fine and all menus and content loads instantly.

I’ve tried resetting the app by deleting cache & data and even re-installing it completely without any success.

Any suggestions what might be causing this and a possible fix?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 1, 2023, 6:35pm UTC](https://forums.plex.tv/t/android-tv-plex-player-startup-issues/843303/2 "2023-09-01T18:35:43Z")

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