# Android TV support for audio HE-AAC

**URL:** <https://forums.plex.tv/t/android-tv-support-for-audio-he-aac/842301>\
**Category:** Plex Players\
**Tags:** server-synology, android-tv-beta\
**Created:** [May 25, 2023, 10:35pm UTC](https://forums.plex.tv/t/android-tv-support-for-audio-he-aac/842301 "2023-05-25T22:35:25Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Basche](https://avatars.discourse-cdn.com/v4/letter/b/9f8e36/32.png) [@Basche](https://forums.plex.tv/u/Basche)\
**Post date:** [May 25, 2023, 10:35pm UTC](https://forums.plex.tv/t/android-tv-support-for-audio-he-aac/842301/1 "2023-05-25T22:35:25Z")

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Server Version#: 1.31.1.6782  
Player Version#: 9.21.1.1169

I keep a few tv recordings temporarily for sports replays and noticed whenever audio is HE-AAC the video does not play at all. I see the audio is trying to transcode from AAC to null. I am able to direct play other regular AAC, but not able to do anything with HE-AAC.

Using synology Nas DS920+ and plex docker container.

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [May 25, 2023, 11:10pm UTC](https://forums.plex.tv/t/android-tv-support-for-audio-he-aac/842301/2 "2023-05-25T23:10:23Z")

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What player do you use? I’ve had a variety of android tv devices and never had any problem with HE-ACC.

What format is the video?

I’d be more suspicious that the videos that come with HE-ACC have a video codec that your player doesn’t like

It doesn’t take much CPU horsepower to transcode audio so I can’t imagine that’s enough to shut down your video

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**Author:** ![Basche](https://avatars.discourse-cdn.com/v4/letter/b/9f8e36/32.png) [@Basche](https://forums.plex.tv/u/Basche)\
**Post date:** [May 25, 2023, 11:30pm UTC](https://forums.plex.tv/t/android-tv-support-for-audio-he-aac/842301/3 "2023-05-25T23:30:17Z")

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Sorry. I should have added that information, I am using Shield TV. The video file j’s mpegts file, ts container.  
I do notice my Nas struggles with audio transcoding, but I guess that’s a separate issue. Lol

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [May 26, 2023, 12:38am UTC](https://forums.plex.tv/t/android-tv-support-for-audio-he-aac/842301/4 "2023-05-26T00:38:25Z")

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I do see a similar issue here

> [@Android TV fails to play MPEGTS reliably since version 9.16](https://forums.plex.tv/t/android-tv-fails-to-play-mpegts-reliably-since-version-9-16/838011):
>
> Server Version#: 1.32.0.6918 Player Version#: 9.20.0 Ever since Plex for Android version 9.16 I am unable to play back MPEGTS videos reliably on the Nvidia shield. Videos recorded by NextPVR or TVheadend fails to resume playback. Videos play from the beginning but then fails to resume playback. The error message states there was an error while attempting to play this video. The same videos play fine on Apple TV and ios devices so the issue must be the Android app. Reverting to version 9.15 re…

Are you running any subtitles on these videos you have trouble with?

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**Author:** ![Deihmos](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/deihmos/32/82280_2.png) [@Deihmos](https://forums.plex.tv/u/Deihmos)\
**Post date:** [May 26, 2023, 12:52am UTC](https://forums.plex.tv/t/android-tv-support-for-audio-he-aac/842301/5 "2023-05-26T00:52:27Z")

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No subtitles.

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<div class="post-metadata">

**Author:** ![Basche](https://avatars.discourse-cdn.com/v4/letter/b/9f8e36/32.png) [@Basche](https://forums.plex.tv/u/Basche)\
**Post date:** [May 26, 2023, 1:03am UTC](https://forums.plex.tv/t/android-tv-support-for-audio-he-aac/842301/6 "2023-05-26T01:03:50Z")

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No subtitles. For reference it plays fine in tivimate, which also uses exoplayer. So it’s a plex app issue. And yea. That’s issue you have linked is what I have.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 24, 2023, 1:04am UTC](https://forums.plex.tv/t/android-tv-support-for-audio-he-aac/842301/7 "2023-08-24T01:04:26Z")

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