# Anime not being pulled properly

**URL:** <https://forums.plex.tv/t/anime-not-being-pulled-properly/812642>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows\
**Created:** [September 27, 2022, 4:10pm UTC](https://forums.plex.tv/t/anime-not-being-pulled-properly/812642 "2022-09-27T16:10:44Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Zeonic.ace](https://avatars.discourse-cdn.com/v4/letter/z/eb9ed0/32.png) [@Zeonic.ace](https://forums.plex.tv/u/Zeonic.ace)\
**Post date:** [September 27, 2022, 4:10pm UTC](https://forums.plex.tv/t/anime-not-being-pulled-properly/812642/1 "2022-09-27T16:10:44Z")

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Server Version#: 1.28.2.6151  
Player Version#: 4.91.2

I have an Anime that populates the wrong information, even if I was able to find it on TVdb, [おーばーふろぉ - TheTVDB.com](https://thetvdb.com/series/overflow)  
It pulls the data from another anime/Show, [秘境不思溢 - TheTVDB.com](https://thetvdb.com/series/373398-)

I made sure to name the folder “Overflow” and the episodes as well.  
 ![2022-09-27 11_59_42-Window](https://global.discourse-cdn.com/plex/original/4X/e/1/7/e17d135828e05ab76d9e500e085156800ab5a89b.png)

I made sure that the details are set properly for the file itself.  
 ![2022-09-27 12_09_47-Window](https://global.discourse-cdn.com/plex/original/4X/8/f/c/8fc77563477714d8e98eac52b241141857a626b4.png)

I tried to refresh the Metadata, Remove the folder and re-add it, remove all the agents and then re-add them

Same issue

Any leads?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 27, 2022, 4:22pm UTC](https://forums.plex.tv/t/anime-not-being-pulled-properly/812642/2 "2022-09-27T16:22:55Z")

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1. add a `Season 01` subfolder. Even though this particular show does only have one season currently.
2. Name the folder of the show at least `Overflow (2020)` [https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)
3. activate the checkbox “Include adult content” in the properties of your tv show library.  
This show has been marked as “adult content”, so you won’t get a match unless you activate this checkbox.
4. The file’s “Title” meta tag must only hold the episode’s title. Nothing else (or nothing at all).
5. change the points 1 – 4 , then perform the [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064).

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<div class="post-metadata">

**Author:** ![Zeonic.ace](https://avatars.discourse-cdn.com/v4/letter/z/eb9ed0/32.png) [@Zeonic.ace](https://forums.plex.tv/u/Zeonic.ace)\
**Post date:** [September 27, 2022, 4:33pm UTC](https://forums.plex.tv/t/anime-not-being-pulled-properly/812642/3 "2022-09-27T16:33:55Z")

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Created Season folder  
Didn’t think to put the year it was made, added the year  
I did see the “adult” check mark and marked it like so prior, sorry, I forgot to include that.  
I can’t seem to clear the metatag, there is just no checkbox. I tried to “Create a copy with all possible properties removed” and it still stuck around.

Did the Dance  
When I scan the folder, I can see the folders move… but I can’t see the old nor the correct folder added.

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<div class="post-metadata">

**Author:** ![Zeonic.ace](https://avatars.discourse-cdn.com/v4/letter/z/eb9ed0/32.png) [@Zeonic.ace](https://forums.plex.tv/u/Zeonic.ace)\
**Post date:** [September 27, 2022, 4:35pm UTC](https://forums.plex.tv/t/anime-not-being-pulled-properly/812642/4 "2022-09-27T16:35:37Z")

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I actually found it, under yet another name.

 ![2022-09-27 12_35_22-Window](https://global.discourse-cdn.com/plex/original/4X/d/e/1/de17aab3d2b474698b3e9a33e8f0b92ca2217447.png)

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 27, 2022, 5:04pm UTC](https://forums.plex.tv/t/anime-not-being-pulled-properly/812642/5 "2022-09-27T17:04:51Z")

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Which metadata agent has been selected in the properties of the library?  
Which path appears on the “Add Folders” tab in the properties of the library?  
Did you perform _all_ steps of the [Plex dance](https://forums.plex.tv/t/the-plex-dance/197064), in the noted order?

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<div class="post-metadata">

**Author:** ![Zeonic.ace](https://avatars.discourse-cdn.com/v4/letter/z/eb9ed0/32.png) [@Zeonic.ace](https://forums.plex.tv/u/Zeonic.ace)\
**Post date:** [September 27, 2022, 5:11pm UTC](https://forums.plex.tv/t/anime-not-being-pulled-properly/812642/6 "2022-09-27T17:11:01Z")

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I believe the agent is Plex TV Series

 ![2022-09-27 13_09_43-Window](https://global.discourse-cdn.com/plex/original/4X/d/0/a/d0a848e0e7b319678657887ce69d81562e34bc69.png)

The folder is the following:

 ![2022-09-27 13_10_18-Window](https://global.discourse-cdn.com/plex/original/4X/b/1/6/b16e088522f8515205d0642a33ab76374e515ab4.png)  
And yes, I followed the steps as written in the [plex dance](https://forums.plex.tv/t/the-plex-dance/197064) kb

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<div class="post-metadata">

**Author:** ![Zeonic.ace](https://avatars.discourse-cdn.com/v4/letter/z/eb9ed0/32.png) [@Zeonic.ace](https://forums.plex.tv/u/Zeonic.ace)\
**Post date:** [September 27, 2022, 5:22pm UTC](https://forums.plex.tv/t/anime-not-being-pulled-properly/812642/7 "2022-09-27T17:22:46Z")

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I’ve tried to remove the tags with Mkvtoolsnix and everything is still present 😕

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<div class="post-metadata">

**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [September 27, 2022, 5:41pm UTC](https://forums.plex.tv/t/anime-not-being-pulled-properly/812642/8 "2022-09-27T17:41:12Z")

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Have you tried using the tag in the folder name for the show ? Like this `Overflow (2020) {tvdb-373728}` and make sure `Include adult content` is enabled in the advanced settings of the library.

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<div class="post-metadata">

**Author:** ![Zeonic.ace](https://avatars.discourse-cdn.com/v4/letter/z/eb9ed0/32.png) [@Zeonic.ace](https://forums.plex.tv/u/Zeonic.ace)\
**Post date:** [September 27, 2022, 5:44pm UTC](https://forums.plex.tv/t/anime-not-being-pulled-properly/812642/9 "2022-09-27T17:44:39Z")

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> [@anon5074910](#):
>
> Overflow (2020) {tvdb-373728}

That worked!

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 26, 2022, 5:44pm UTC](https://forums.plex.tv/t/anime-not-being-pulled-properly/812642/10 "2022-12-26T17:44:46Z")

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