# Another Matching Issue

**URL:** <https://forums.plex.tv/t/another-matching-issue/831330>\
**Category:** General Discussions\
**Created:** [February 18, 2023, 2:38am UTC](https://forums.plex.tv/t/another-matching-issue/831330 "2023-02-18T02:38:41Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![doozowings](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@doozowings](https://forums.plex.tv/u/doozowings)\
**Post date:** [February 18, 2023, 2:38am UTC](https://forums.plex.tv/t/another-matching-issue/831330/1 "2023-02-18T02:38:41Z")

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For the life of me I can not get the correct IMDB match to work even with using the search. The media in question is “National Geographic: Inside 9/11” . I have tried it every way possible and it keeps matching to “National Geographic: Air Force One” . My folder name is " National Geographic Inside 9/11 (2004) " and inside that folder is " National Geographic Inside 9/11 (2004) - pt1 and National Geographic Inside 9/11 (2004) - pt2 " . Has anyone else had an issue like this with National Geographic ?

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**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\
**Post date:** [February 18, 2023, 3:48am UTC](https://forums.plex.tv/t/another-matching-issue/831330/2 "2023-02-18T03:48:39Z")

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Is this the series you’re trying to match?

> **[Inside 9/11](https://www.themoviedb.org/tv/17889-inside-9-11)**
>
> An exclusive, in-depth look into the events that led up to 9/11 by tracing the timeline from al Qaeda's earliest origins through the aftermath of 9/11 and the ongoing investigation.

[https://thetvdb.com/series/inside-9-11#seasons](https://thetvdb.com/series/inside-9-11#seasons)

If so, you’ll need to place it in a TV Shows-type library and name it like:

```auto
/TV Shows <--- Root of your TV Shows library, name does not matter
    /Inside 9/11 (2005)
        /Season 01
            Inside 9/11 (2005) - S01E01 - Optional Episode Name.ext
            Inside 9/11 (2005) - S01E02 - Optional Episode Name.ext
            ...

```

This is because both metadata providers for series (Plex doesn’t use IMDB for this) have it:

- Named as just “Inside 9/11.”
- Classified as a series.
- Show the first aired year as 2005.

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**Author:** ![Divideby0](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@Divideby0](https://forums.plex.tv/u/Divideby0)\
**Post date:** [February 18, 2023, 4:53am UTC](https://forums.plex.tv/t/another-matching-issue/831330/3 "2023-02-18T04:53:00Z")

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Won’t work, cannot have “/” characters in file names. Would have to substitute another character, or simply leave a space there for the title. I’d suggest a dash “-” character, but a space would probably work just as well.

If Plex still cannot find it via the name, have you tried [manually selecting the TVDB/TMDB ID](https://support.plex.tv/articles/201018497-fix-match-match/) of the show? For TMDB, you’d type `tmdb-17889` into the title in the search bar of the match/fix match dialogue box.

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**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\
**Post date:** [February 18, 2023, 4:55am UTC](https://forums.plex.tv/t/another-matching-issue/831330/4 "2023-02-18T04:55:37Z")

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Yeah, I likely should have left those out. I left them in because they mentioned them existing in their filenames already. If they do remove them they should _not_ be substituted with another character though, just removed.

My main point really was that, for this particular item, it must be placed in a TV Shows-type library.

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**Author:** ![Divideby0](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@Divideby0](https://forums.plex.tv/u/Divideby0)\
**Post date:** [February 18, 2023, 5:01am UTC](https://forums.plex.tv/t/another-matching-issue/831330/5 "2023-02-18T05:01:02Z")

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I use dashes in place of a lot of special characters myself. I don’t think I have any with a slash in it, but I didn’t think a dash would ruin the search terms enough. I have no problems with Plex identifying my shows, as long as I use a name that - y’know - exists on TVDB/TMDB.

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**Author:** ![doozowings](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@doozowings](https://forums.plex.tv/u/doozowings)\
**Post date:** [February 18, 2023, 6:03am UTC](https://forums.plex.tv/t/another-matching-issue/831330/6 "2023-02-18T06:03:31Z")

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> [@pshanew](#):
>
> u’ll need to place it in a TV Shows-type library and name it lik

Thanks A’ Million, this fixed it… Excellent advice !!!

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<div class="post-metadata">

**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\
**Post date:** [February 18, 2023, 6:46am UTC](https://forums.plex.tv/t/another-matching-issue/831330/7 "2023-02-18T06:46:02Z")

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You’re welcome, glad you got it working!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 19, 2023, 6:47am UTC](https://forums.plex.tv/t/another-matching-issue/831330/8 "2023-05-19T06:47:01Z")

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