# anyone else getting playback errors since the last update? **URL:** \ **Category:** General Discussions\ **Created:** [October 6, 2017, 4:56am UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091 "2017-10-06T04:56:22Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![REPendragon1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rependragon1/32/22331_2.png) [@REPendragon1](https://forums.plex.tv/u/REPendragon1)\ **Post date:** [October 6, 2017, 4:56am UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/1 "2017-10-06T04:56:22Z")
Ever since the last update I’ve been getting playback errors, not on everything but I never got any playback error before. I’ve gotten them on PCs and an xbox1 but not till the last update ---
**Author:** ![SAMFLIX4U](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/samflix4u/32/18366_2.png) [@SAMFLIX4U](https://forums.plex.tv/u/SAMFLIX4U)\ **Post date:** [October 7, 2017, 12:21am UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/2 "2017-10-07T00:21:32Z")
Same Here been using Plex for almost 2 years now and not one playback error EVER!! Now I also am getting them too also not on everything but its a hit or miss… ---
**Author:** ![frusko](https://avatars.discourse-cdn.com/v4/letter/f/6bbea6/32.png) [@frusko](https://forums.plex.tv/u/frusko)\ **Post date:** [October 8, 2017, 8:52am UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/3 "2017-10-08T08:52:20Z")
Playback Errors to ---
**Author:** ![John88888](https://avatars.discourse-cdn.com/v4/letter/j/97f17d/32.png) [@John88888](https://forums.plex.tv/u/John88888)\ **Post date:** [October 15, 2017, 3:06am UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/4 "2017-10-15T03:06:32Z")
I’m getting the playback error also ---
**Author:** ![James\_Clements](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@James\_Clements](https://forums.plex.tv/u/James_Clements)\ **Post date:** [October 15, 2017, 5:01am UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/5 "2017-10-15T05:01:01Z")
This may be similar to my problems…Play back errors and Transcoding errors where my files are in 265 and Plex changes them to 264…I’ve noticed that the 265 is the only format that has the issues ---
**Author:** ![ryland42](https://avatars.discourse-cdn.com/v4/letter/r/3be4f8/32.png) [@ryland42](https://forums.plex.tv/u/ryland42)\ **Post date:** [October 15, 2017, 1:44pm UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/6 "2017-10-15T13:44:59Z")
I updated my server last night and now get the “Unable to play content” error from my tablet. The server also started saying its unable to get a direct connection. I restarted the server and it was suddenly ok. A friend of mine has been having issues with his server being inaccessible from outside his network. ---
**Author:** ![achudacoff](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/achudacoff/32/152911_2.png) [@achudacoff](https://forums.plex.tv/u/achudacoff)\ **Post date:** [October 15, 2017, 6:56pm UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/7 "2017-10-15T18:56:05Z")
Updated this morning to Version 1.9.4.4325. Getting this error: ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/b/3/b32e51506f24d7cae9cbf41a680c20161916abd3.png) ---
**Author:** ![cubert75](https://avatars.discourse-cdn.com/v4/letter/c/71c47a/32.png) [@cubert75](https://forums.plex.tv/u/cubert75)\ **Post date:** [October 16, 2017, 1:20pm UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/8 "2017-10-16T13:20:36Z")
Same here, playback error, started just now ---
**Author:** ![grundera](https://avatars.discourse-cdn.com/v4/letter/g/7ba0ec/32.png) [@grundera](https://forums.plex.tv/u/grundera)\ **Post date:** [October 17, 2017, 7:31pm UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/9 "2017-10-17T19:31:27Z")
playback error streaming this media is unsupported. Here is the link to my thread with Details. > **[Playback Error - streaming this media is unsupported](https://forums.plex.tv/discussion/292093/playback-error-streaming-this-media-is-unsupported#latest)** > > Hi Everybody, I recently updated my Plex Server (HP MS, Xeon E3 1260, 16GB RAM, ESXi Debian VM) to version 1.9.4.4325, web Player version 3.20.7. Since then I cannot play any off my movies and series on my PC (Win 7) using IE 11). When I start a... ---
**Author:** ![shooter71](https://avatars.discourse-cdn.com/v4/letter/s/4bbf92/32.png) [@shooter71](https://forums.plex.tv/u/shooter71)\ **Post date:** [October 21, 2017, 2:37am UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/10 "2017-10-21T02:37:37Z")
Does anybody have clear instructions on how to revert back to an older version. I know the prior updates are here: %LOCALAPPDATA%\Plex Media Server\Updates on my c drive. It is not clear to me if I uninstall plex, and click on the single file that is in this folder, will it install a new version of plex of that particular version? How/what do I do to not have to reset up my server? is there any files I can back up such that when I reinstall the older version, my plex settings will all be back as original? ---
**Author:** ![skd584](https://avatars.discourse-cdn.com/v4/letter/s/94ad74/32.png) [@skd584](https://forums.plex.tv/u/skd584)\ **Post date:** [October 21, 2017, 11:42am UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/11 "2017-10-21T11:42:00Z")
I have same question. How do I to revert to earlier version of Plex Media Server for Windows? I am having errors as well after updating although it is only when I try to record NBC shows. ---
**Author:** ![MaikowskeKopal](https://avatars.discourse-cdn.com/v4/letter/m/d2c977/32.png) [@MaikowskeKopal](https://forums.plex.tv/u/MaikowskeKopal)\ **Post date:** [October 21, 2017, 3:36pm UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/12 "2017-10-21T15:36:18Z")
Same here. nice Update Plex thanks. It’s confusing, i watched a movie last night at my Samsung TV. After 1 Hour thge movie stopped and now i got that error every time. wtf. ---
**Author:** ![petekowalsky](https://avatars.discourse-cdn.com/v4/letter/p/41988e/32.png) [@petekowalsky](https://forums.plex.tv/u/petekowalsky)\ **Post date:** [October 24, 2017, 11:43pm UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/13 "2017-10-24T23:43:02Z")
Same issue here. “shaka1001 (Network)” on playing ANY music files, OR “Please check that the file exists and the necessary drive is mounted”. All movies seem to work. Chrome on Mac and Firefox on Mac = same issue. Android app (latest) just sits there at 0:00 on a music file and doesn’t seem to do anything at all. Latest server Version 1.9.5.4339, running on Windows Server 2016 Standard with all latest updates. Going to check logs now. WTH Plex guys - is there a new update or a fix? This is pretty annoying… ---
**Author:** ![petekowalsky](https://avatars.discourse-cdn.com/v4/letter/p/41988e/32.png) [@petekowalsky](https://forums.plex.tv/u/petekowalsky)\ **Post date:** [October 24, 2017, 11:56pm UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/14 "2017-10-24T23:56:17Z")
_accidental duplicate post; please delete._ ---
**Author:** ![timinski](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timinski/32/17373_2.png) [@timinski](https://forums.plex.tv/u/timinski)\ **Post date:** [October 29, 2017, 9:10pm UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/15 "2017-10-29T21:10:27Z")
Same here, (Shaka 3015 error) on multiple Linux servers, all at different locales, all post-update to 1.9.4.4325. ---
**Author:** ![timinski](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timinski/32/17373_2.png) [@timinski](https://forums.plex.tv/u/timinski)\ **Post date:** [October 29, 2017, 10:15pm UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/16 "2017-10-29T22:15:25Z")
Same here, (Shaka 3015 error) on multiple Linux servers, all at different locales, all post-update to 1.9.4.4325… ---
**Author:** ![timinski](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timinski/32/17373_2.png) [@timinski](https://forums.plex.tv/u/timinski)\ **Post date:** [October 29, 2017, 10:18pm UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/17 "2017-10-29T22:18:57Z")
…however…it seems I’ve just been able to resolve all instances of the issue. I noticed in passing that a pulseaudio related error had flashed briefly when I was trying to provide more info to this thread. The full pulseaudio package set was not installed on any of the 3 Lubuntu servers experiencing the problem. I proceeded to install the set and voilà, all are now working fine. No further Shaka errrors when playing music on these servers. ---
**Author:** ![jxkingx](https://avatars.discourse-cdn.com/v4/letter/j/9fc29f/32.png) [@jxkingx](https://forums.plex.tv/u/jxkingx)\ **Post date:** [October 30, 2017, 7:00am UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/18 "2017-10-30T07:00:56Z")
I’m having same issue, I can no longer play any of my videos and can’t even log onto my crunchyroll account ☹ its quite upsetting that this is happening and I have a samsung tv ---
**Author:** ![rogzoo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rogzoo/32/5055_2.png) [@rogzoo](https://forums.plex.tv/u/rogzoo)\ **Post date:** [October 30, 2017, 10:23pm UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/19 "2017-10-30T22:23:07Z")
I’m having same issue, with Roku 3. ---
**Author:** ![R710Plex](https://avatars.discourse-cdn.com/v4/letter/r/9e8a1a/32.png) [@R710Plex](https://forums.plex.tv/u/R710Plex)\ **Post date:** [November 14, 2017, 4:02pm UTC](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091/20 "2017-11-14T16:02:40Z")
easy fix, I uninstalled the latest build and reinstalled the previous version, no issues so far, will report after a week [Next page](https://forums.plex.tv/t/anyone-else-getting-playback-errors-since-the-last-update/209091.md?page=2)