# Anyone else having issues with Match?

**URL:** <https://forums.plex.tv/t/anyone-else-having-issues-with-match/793483>\
**Category:** Metadata & Adding Files\
**Tags:** library-management\
**Created:** [May 19, 2022, 10:06pm UTC](https://forums.plex.tv/t/anyone-else-having-issues-with-match/793483 "2022-05-19T22:06:38Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Tony\_T](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tony_t/32/311528_2.png) [@Tony\_T](https://forums.plex.tv/u/Tony_T)\
**Post date:** [May 19, 2022, 10:06pm UTC](https://forums.plex.tv/t/anyone-else-having-issues-with-match/793483/1 "2022-05-19T22:06:38Z")

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Anyone else having issues with Match? Match / Fix Match not working for Albums for me.  
Auto Match - I get “Spinning Wheel of Death”  
Search Options **finds** the match, but selecting it does not add the match to the Album.

Server Version#: 1.26.1.5798

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [May 19, 2022, 10:17pm UTC](https://forums.plex.tv/t/anyone-else-having-issues-with-match/793483/2 "2022-05-19T22:17:38Z")

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Seems to be working fine on my server.  
Any errors showing in your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) that might point to what’s causing this?

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**Author:** ![Tony\_T](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tony_t/32/311528_2.png) [@Tony\_T](https://forums.plex.tv/u/Tony_T)\
**Post date:** [May 19, 2022, 10:40pm UTC](https://forums.plex.tv/t/anyone-else-having-issues-with-match/793483/3 "2022-05-19T22:40:47Z")

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This is from Fix Match on an Album that was previously matched on the prior public server:

Here’s the [server log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) error:  
May 19, 2022 17:48:21.582 [0x7fb1248aa0] WARN - [HttpClient] HTTP error requesting GET [Sign In | Plex](https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx) (6, Couldn’t resolve host name) (Could not resolve host: plex.tv)  
May 19, 2022 17:48:21.583 [0x7fb1287aa0] ERROR - [MediaProviderManager] Error parsing content.  
May 19, 2022 17:48:21.588 [0x7fb1248aa0] WARN - [HttpClient] HTTP error requesting GET [https://plex.tv/api/v2/server/access\_tokens?auth\_token=xxxxxxxxxxxxxxxxxxxx](https://plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx) (6, Couldn’t resolve host name) (Could not resolve host: plex.tv)

And here’s what I get in matcher.log.

May 19, 2022 18:35:56.281 [0x7f7e5a3ab0] INFO - Plex Media Scanner v1.26.1.5798-99a4a6ac9 - Debian GNU/Linux PC aarch64 - build: linux-aarch64 - GMT -04:00  
May 19, 2022 18:35:56.282 [0x7f7e5a3ab0] INFO - Linux version: 11 (bullseye), language: en-US  
May 19, 2022 18:35:56.282 [0x7f7e5a3ab0] INFO - Processor: 4-core AArch64  
May 19, 2022 18:35:56.282 [0x7f7e5a3ab0] INFO - /usr/lib/plexmediaserver/Plex Media Scanner --match --type 8 --log-file-suffix Matcher --match-artist Neil Young --match-album Tonight’s the Night --files @/tmp/dd6a-93d6-26a3-1589.txt  
May 19, 2022 18:35:56.558 [0x7f818b0890] ERROR - Match: Caught exception opening file: Could not parse /media/plex/Music/Neil Young/Tonight’s The Night (Vinyl)/01 - Tonight’s The Night.flac (error=-2): No such file or directory  
May 19, 2022 18:35:56.558 [0x7f818b0890] ERROR - Match: Caught exception opening file: Could not parse /media/plex/Music/Neil Young/Tonight’s The Night (Vinyl)/01 - Tonight’s The Night.flac (error=-2): No such file or directory

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [May 19, 2022, 10:47pm UTC](https://forums.plex.tv/t/anyone-else-having-issues-with-match/793483/4 "2022-05-19T22:47:18Z")

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Have you tried using a different DNS for your server?  
It appears your current setup cannot resolve the domain plex.tv…

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<div class="post-metadata">

**Author:** ![Tony\_T](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tony_t/32/311528_2.png) [@Tony\_T](https://forums.plex.tv/u/Tony_T)\
**Post date:** [May 19, 2022, 11:23pm UTC](https://forums.plex.tv/t/anyone-else-having-issues-with-match/793483/5 "2022-05-19T23:23:27Z")

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I use unbound, and as soon as I saw that error, I shut it down, and used 8,8,8.8. Same error.

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<div class="post-metadata">

**Author:** ![Tony\_T](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tony_t/32/311528_2.png) [@Tony\_T](https://forums.plex.tv/u/Tony_T)\
**Post date:** [May 19, 2022, 11:30pm UTC](https://forums.plex.tv/t/anyone-else-having-issues-with-match/793483/6 "2022-05-19T23:30:16Z")

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Also, pinging plex.tv is OK:

pi@pi4:~ $ ping www.plex.tv

PING www.plex.tv (104.18.34.20) 56(84) bytes of data.

64 bytes from 104.18.34.20 (104.18.34.20): icmp\_seq=1 ttl=56 time=50.8 ms

64 bytes from 104.18.34.20 (104.18.34.20): icmp\_seq=2 ttl=56 time=20.8 ms

64 bytes from 104.18.34.20 (104.18.34.20): icmp\_seq=3 ttl=56 time=22.7 ms

64 bytes from 104.18.34.20 (104.18.34.20): icmp\_seq=4 ttl=56 time=14.0 ms

64 bytes from 104.18.34.20 (104.18.34.20): icmp\_seq=5 ttl=56 time=12.9 ms

64 bytes from 104.18.34.20 (104.18.34.20): icmp\_seq=6 ttl=56 time=16.4 ms

64 bytes from 104.18.34.20 (104.18.34.20): icmp\_seq=7 ttl=56 time=50.7 ms

64 bytes from 104.18.34.20 (104.18.34.20): icmp\_seq=8 ttl=56 time=11.8 ms

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<div class="post-metadata">

**Author:** ![Tony\_T](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tony_t/32/311528_2.png) [@Tony\_T](https://forums.plex.tv/u/Tony_T)\
**Post date:** [May 19, 2022, 11:40pm UTC](https://forums.plex.tv/t/anyone-else-having-issues-with-match/793483/7 "2022-05-19T23:40:49Z")

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curl reports:  
pi@pi4:~ $ curl plex.tv  
Moved Permanently

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 17, 2022, 11:41pm UTC](https://forums.plex.tv/t/anyone-else-having-issues-with-match/793483/8 "2022-08-17T23:41:18Z")

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