# Anyone else having metadata not loading issues?

**URL:** <https://forums.plex.tv/t/anyone-else-having-metadata-not-loading-issues/490237>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows, plex-web\
**Created:** [November 14, 2019, 4:37am UTC](https://forums.plex.tv/t/anyone-else-having-metadata-not-loading-issues/490237 "2019-11-14T04:37:14Z")\
**Posts on this page:** 1\
**Showing post:** 21

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**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [November 16, 2019, 2:19pm UTC](https://forums.plex.tv/t/anyone-else-having-metadata-not-loading-issues/490237/21 "2019-11-16T14:19:59Z")

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> [@Notice: Metadata using TVDB agent](https://forums.plex.tv/t/notice-metadata-using-tvdb-agent/491272):
>
> You may notice a failure to fetch metadata for new media if you are using TVDB as an agent. This is due to TVDB changing their API to v3. Please see this post on their forums for further details. [https://forums.thetvdb.com/viewtopic.php?f=3&t=60048](https://forums.thetvdb.com/viewtopic.php?f=3&t=60048)

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