# “API rate limit exceeded” When Getting Certificate **URL:** \ **Category:** Remote Access\ **Tags:** server-linux\ **Created:** [February 11, 2022, 11:29am UTC](https://forums.plex.tv/t/api-rate-limit-exceeded-when-getting-certificate/775844 "2022-02-11T11:29:46Z")\ **Posts on this page:** 3\ **Page:** 2
**Author:** ![RMACXX17](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rmacxx17/32/9636_2.png) [@RMACXX17](https://forums.plex.tv/u/RMACXX17)\ **Post date:** [April 3, 2022, 11:40pm UTC](https://forums.plex.tv/t/api-rate-limit-exceeded-when-getting-certificate/775844/21 "2022-04-03T23:40:37Z")
Can you reset my CERT one more time? [Plex Media Server Logs\_2022-04-03\_19-30-51.zip](https://forums.plex.tv/uploads/short-url/f7m3wbvnVUwYGChlVLo4OiiodFg.zip) (6.5 MB) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [April 4, 2022, 12:22am UTC](https://forums.plex.tv/t/api-rate-limit-exceeded-when-getting-certificate/775844/22 "2022-04-04T00:22:06Z")
@RMACXX17 You have again used 5 certs in 4 days. You really need to get control of this. 1. Stop Plex 2. Get into the `Caches` directory 3. Verify the `plex` user has ownership and full read/write 4. Now empty the directory of all contents and have it start again. 5. Start Plex and let it download your new certificate ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [July 3, 2022, 12:22am UTC](https://forums.plex.tv/t/api-rate-limit-exceeded-when-getting-certificate/775844/23 "2022-07-03T00:22:07Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed. [Previous page](https://forums.plex.tv/t/api-rate-limit-exceeded-when-getting-certificate/775844.md?page=1)