# app.plex.tv bringing up blank web page **URL:** \ **Category:** General Discussions\ **Created:** [September 28, 2016, 10:33am UTC](https://forums.plex.tv/t/app-plex-tv-bringing-up-blank-web-page/160622 "2016-09-28T10:33:43Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Phatbox](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/phatbox/32/9843_2.png) [@Phatbox](https://forums.plex.tv/u/Phatbox)\ **Post date:** [September 28, 2016, 10:33am UTC](https://forums.plex.tv/t/app-plex-tv-bringing-up-blank-web-page/160622/1 "2016-09-28T10:33:43Z")
When trying to access [https://app.plex.tv/web/app](https://app.plex.tv/web/app) I’m only getting the following: The home icon / search bar / status / settings / players / account info. The rest of the screen is blank. This happens both locally on the same network (different machine, smart phone, tablet) and from outside the network trying to get in. All these things worked recently. I’m not sure when they stopped. I did just recently update to Plex-Media-Server-1.1.4.2757-24ffd60-en-US.exe Version 1.1.4.2757 I’m able to access the page on the local server. The server shows “Fully accessible outside your network” and server mapping to be fine. I’ll double check my router settings, but is there anything I need to set as far as ports in the router/forwarding other than 32400 that would effect this?j I’ve tried logging in and out of both the server and remotely. I’ve rebooted the server and clients. ---
**Author:** ![Phatbox](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/phatbox/32/9843_2.png) [@Phatbox](https://forums.plex.tv/u/Phatbox)\ **Post date:** [September 28, 2016, 10:38am UTC](https://forums.plex.tv/t/app-plex-tv-bringing-up-blank-web-page/160622/2 "2016-09-28T10:38:56Z")
For testing purposes I set the machine to the DMZ address in the firewall. No change. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 28, 2016, 1:13pm UTC](https://forums.plex.tv/t/app-plex-tv-bringing-up-blank-web-page/160622/3 "2016-09-28T13:13:49Z")
Have you tried to publish your server with a custom domain name? Have you tried a different web browser? ---
**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\ **Post date:** [September 28, 2016, 3:18pm UTC](https://forums.plex.tv/t/app-plex-tv-bringing-up-blank-web-page/160622/4 "2016-09-28T15:18:08Z")
If this only occurs in Internet Explorer, it may be the same as [reported here](https://forums.plex.tv/discussion/235403/plex-web-app-not-working-with-ie11-as-of-today "reported here"). ---
**Author:** ![Phatbox](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/phatbox/32/9843_2.png) [@Phatbox](https://forums.plex.tv/u/Phatbox)\ **Post date:** [October 10, 2016, 11:22am UTC](https://forums.plex.tv/t/app-plex-tv-bringing-up-blank-web-page/160622/5 "2016-10-10T11:22:34Z")
It seems intermittent. I’m updating to the newest version now, hopefully everything is back to normal. I’ll post back if the problem continues. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 9:58pm UTC](https://forums.plex.tv/t/app-plex-tv-bringing-up-blank-web-page/160622/6 "2020-01-07T21:58:20Z")