# App won't connect to nvidia shield plex server

**URL:** <https://forums.plex.tv/t/app-wont-connect-to-nvidia-shield-plex-server/797205>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield, plex-web\
**Created:** [June 15, 2022, 9:26pm UTC](https://forums.plex.tv/t/app-wont-connect-to-nvidia-shield-plex-server/797205 "2022-06-15T21:26:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![sanjay888](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@sanjay888](https://forums.plex.tv/u/sanjay888)\
**Post date:** [June 15, 2022, 9:26pm UTC](https://forums.plex.tv/t/app-wont-connect-to-nvidia-shield-plex-server/797205/1 "2022-06-15T21:26:19Z")

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keep getting this message on my web app trying to connect to the nvidia shield plex server:

[app.plex.tv](http://app.plex.tv) is unable to connect to “SHIELD Android TV” securely

have allowed insecure connections on the nvidia server.

Do you need to reset my certificates?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 13, 2022, 9:27pm UTC](https://forums.plex.tv/t/app-wont-connect-to-nvidia-shield-plex-server/797205/2 "2022-09-13T21:27:19Z")

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