# App won't start

**URL:** <https://forums.plex.tv/t/app-wont-start/897882>\
**Category:** Plex Players\
**Tags:** server-synology, smart-tv, samsung-tizen\
**Created:** [December 4, 2024, 5:31pm UTC](https://forums.plex.tv/t/app-wont-start/897882 "2024-12-04T17:31:09Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [December 4, 2024, 6:02pm UTC](https://forums.plex.tv/t/app-wont-start/897882/2 "2024-12-04T18:02:05Z")

</div>

> [@bward149](#):
>
> I am using macOS Sequoia on a Synology NAS

Is Plex Media Server running on the Mac or on the Synology?

If on a Mac and experiencing trouble accessing media on a Synology, see [Plex Files Unavailable but they’re not missing](https://forums.plex.tv/t/plex-files-unavailable-but-they-re-not-missing/888567). It seems there is a problem with the SMB stack in macOS. The workaround is to use NFS instead of SMB. The thread also mentions nsmb.conf modifications that seem to help.

> [@bward149](#):
>
> Samsung UE22H5610

The TV is from 2014. That Plex client is no longer supported. You will need to acquire a streaming stick/box (Amazon, Apple, Roku, etc.) that runs a current Plex client.

Plex supports Samsung TVs from 2016 & later that run the Tizen OS. See [Which Smart TV models are supported?](https://support.plex.tv/articles/204080173-which-smart-tv-models-are-supported/)

Your TV, an H series, is from 2014. See [What Model Year is your Samsung TV?](https://www.samsung.com/au/support/tv-audio-video/what-model-year-is-your-samsung-tv/)

Pre-Tizen Samsung TVs used a Plex client developed by an end-user, not by Plex. The app has not been updated in several years and no longer works with current versions of Plex Media Server.

---

_[View the full topic](https://forums.plex.tv/t/app-wont-start/897882)._