Apple TV 4K... anyone able to actually get 4K resolution?

apple-tv

#1

I've been playing a bunch of 4k files, and well, its 1080p. I'm currently remuxing to mp4 from mkv to try direct play, but even then on the android TV app itself, it plays at 4K, and if it has to transcode it transcodes at 4K..

What am i doing wrong?


#2

The application on AppleTV 4K doesn't support it yet. We are still waiting for an application update..


#3

This is slightly wrong @bspiller82… @gregflix already admitted that the application on AppleTV does support it, but the Plex Media Server does not stream according to Apple specs (It does mpeg-ts vs fragmented mp4 streaming) so once Plex Media Server addresses that one, it will “just work” on the AppleTV 4k.


#4

We have issues filed internally to update assets for 4K, and there are a few other things we're working on:

  • Augmenting direct play profiles to allow compatible 4K/HEVC stuff to play.
  • Enhancement the transcoder to support fMP4 for the DS/transcode cases.

#5

Is it a server side update or a client update?


#6

The former is client-side; the latter is server-side;


#7

Any ETA on the Apple TV 4K update? Do you think it will be before the end of November?


#8

@bwschorsch said:
Any ETA on the Apple TV 4K update? Do you think it will be before the end of November?

It's in the 1.18 beta build, so should be soon. I'm unable to test as my ATV/TV both max out at 1080p.


#9

Yeah i have that build.. but it still transcodes..

https://forums.plex.tv/discussion/291139/muxing-into-mpegts

theres a thread with what i've been doing..


#10

OK stupid question, but isn't everything in 4K on the Apple TV 4K? When I watch something in HD 1080, when I select info on my Sony TV it always states 2160. So isn't the ATV4K upscaling everything? When I try to watch something in 4K it plays, but has issues where it will freeze and get the spinning circle action, but 4K is a WIP.


#11

@BastardSheep said:

@bwschorsch said:
Any ETA on the Apple TV 4K update? Do you think it will be before the end of November?

It's in the 1.18 beta build, so should be soon. I'm unable to test as my ATV/TV both max out at 1080p.

I'm running the latest beta and it doesn't work. I dont think they have fixed 4k support yet.


#12

@dreamer81 said:

@BastardSheep said:

@bwschorsch said:
Any ETA on the Apple TV 4K update? Do you think it will be before the end of November?

It's in the 1.18 beta build, so should be soon. I'm unable to test as my ATV/TV both max out at 1080p.

I'm running the latest beta and it doesn't work. I dont think they have fixed 4k support yet.
Build 1.18 supports 4K with H.264 only. The dev indicated that it's going to take some more work to get HEVC direct play supported.


#13

If you're already remuxing to mp4 with AAC you can just tweak your tvos.xml file and directplay will work, just not direct stream for mkv and non-native supported content. I have full 4K HDR10 content working with existing PMS and Plex app.


#14

@nickp85 said:
If you're already remuxing to mp4 with AAC you can just tweak your tvos.xml file and directplay will work, just not direct stream for mkv and non-native supported content. I have full 4K HDR10 content working with existing PMS and Plex app.

As i said in the other thread, I'm on the 1.18 beta, which has the direct play profile for hevc.. as i said there for some reason it still transcodes hevc to h264, and ac3 to eac3..

do you mind sharing what you've done to your files to get them to direct play?


#15

I don’t have the beta build but with the xml change I can’t play 4K direct play. Just download some test content from the web. X265. 8 bit.


#16

@elan said:
We have issues filed internally to update assets for 4K, and there are a few other things we're working on:

  • Augmenting direct play profiles to allow compatible 4K/HEVC stuff to play.
  • Enhancement the transcoder to support fMP4 for the DS/transcode cases. Why is this not out yet? Still treating the iOS/tvOS platform as a 2nd class citizen? Would have expected that a compliant and 4K-optimised app would have been out together with the ATV4K. Major players execute like that... :neutral:

#17

@intothemild said:
As i said in the other thread, I'm on the 1.18 beta, which has the direct play profile for hevc.. as i said there for some reason it still transcodes hevc to h264, and ac3 to eac3..

I was under the impression 1.18 had the config for 4K, but not HEVC? Other people in this thread seem to be of the same impression, but you're saying it is otherwise?


#18

@BastardSheep said:

@intothemild said:
As i said in the other thread, I'm on the 1.18 beta, which has the direct play profile for hevc.. as i said there for some reason it still transcodes hevc to h264, and ac3 to eac3..

I was under the impression 1.18 had the config for 4K, but not HEVC? Other people in this thread seem to be of the same impression, but you're saying it is otherwise?

It does not support HEVC. In the Apple TV Beta section, the Dev commented in a thread indicating it is only MP4 H.264 4K that is supported for direct play. HEVC is a work in progress as there are some things they need to figure out first.


#19

I Can also confirm that 1.18 build 7065 does not support 4K hevc (H.265) with


#20

Hey guys, what @mjollymo mentioned about only having 4K Direct Play support for H.264 MP4 files in 1.18 beta is correct. 4K HEVC (H.265) support for Direct Play will be coming in the following beta release, but it will initially only work for files with MP4 containers. MKV files will still need to transcode for now, until the necessary updates are made in PMS.