# Apple TV and iPad Plex App stop working **URL:** \ **Category:** Plex Players\ **Tags:** server-western-digital, apple-tv, ios-legacy, library-management\ **Created:** [September 30, 2021, 1:52pm UTC](https://forums.plex.tv/t/apple-tv-and-ipad-plex-app-stop-working/747091 "2021-09-30T13:52:48Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![divobaggio](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@divobaggio](https://forums.plex.tv/u/divobaggio)\ **Post date:** [September 30, 2021, 1:52pm UTC](https://forums.plex.tv/t/apple-tv-and-ipad-plex-app-stop-working/747091/1 "2021-09-30T13:52:48Z")
Since yesterday my Plex apps in Apple Tv and Ipad stop working with my cloud HOME server (always said server Disconnected on Plex App) but works fine in my iPhone and my LG Tv. I tried all things like restar my modem, My Cloud Home, reinstall apps and nothing fixed my problem. What can i do? ---
**Author:** ![DeMont-Guitars](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/demont-guitars/32/256800_2.png) [@DeMont-Guitars](https://forums.plex.tv/u/DeMont-Guitars)\ **Post date:** [October 11, 2021, 1:01am UTC](https://forums.plex.tv/t/apple-tv-and-ipad-plex-app-stop-working/747091/2 "2021-10-11T01:01:49Z")
> [@divobaggio](#): > > isconnected on Plex App) but works fine in my iPhone and my LG Tv. I tried all things like restar my modem, My Cloud having a similar issue. since I downloaded the new IOS app, plex will not connect to my home server from the app (always says its offline) however, my firesticks continue to access it just fine. what is going on? ---
**Author:** ![lakersandgators](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@lakersandgators](https://forums.plex.tv/u/lakersandgators)\ **Post date:** [October 11, 2021, 1:55pm UTC](https://forums.plex.tv/t/apple-tv-and-ipad-plex-app-stop-working/747091/3 "2021-10-11T13:55:00Z")
Similar issue for me as well. I use a couple of old ipads to watch Plex and both show my server as offline, but both only started this behavior in the the last couple weeks. Hopefully it is just a bug that will be fixed with the next update. ---
**Author:** ![george\_r\_baehr\_gmail\_com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/george_r_baehr_gmail_com/32/257162_2.png) [@george\_r\_baehr\_gmail\_com](https://forums.plex.tv/u/george_r_baehr_gmail_com)\ **Post date:** [October 20, 2021, 6:16pm UTC](https://forums.plex.tv/t/apple-tv-and-ipad-plex-app-stop-working/747091/4 "2021-10-20T18:16:53Z")
I am also experiencing this issue. Plex wont work with my iphone or appletv but works with my xbox one ---
**Author:** ![divobaggio](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@divobaggio](https://forums.plex.tv/u/divobaggio)\ **Post date:** [October 20, 2021, 9:04pm UTC](https://forums.plex.tv/t/apple-tv-and-ipad-plex-app-stop-working/747091/5 "2021-10-20T21:04:39Z")
The only way I could solve it was by changing the security settings of network connections and selecting disabled in the plex control panel, only then I could see plex again on my ipad and my apple tv. I think it’s not the safest thing but it was the only way to fix it. I hope this helps you ---
**Author:** ![george\_r\_baehr\_gmail\_com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/george_r_baehr_gmail_com/32/257162_2.png) [@george\_r\_baehr\_gmail\_com](https://forums.plex.tv/u/george_r_baehr_gmail_com)\ **Post date:** [October 20, 2021, 10:18pm UTC](https://forums.plex.tv/t/apple-tv-and-ipad-plex-app-stop-working/747091/6 "2021-10-20T22:18:25Z")
Can you be more specific in how to do that? ---
**Author:** ![lakersandgators](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@lakersandgators](https://forums.plex.tv/u/lakersandgators)\ **Post date:** [October 21, 2021, 7:04pm UTC](https://forums.plex.tv/t/apple-tv-and-ipad-plex-app-stop-working/747091/7 "2021-10-21T19:04:01Z")
I believe he is referring to this location/setting. However, this didn’t work for me. Hopefully you will have better luck! ![image](https://global.discourse-cdn.com/plex/original/4X/c/6/5/c655cb9a037a18815446b554520c7d2469c1a2ce.jpeg) ---
**Author:** ![divobaggio](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@divobaggio](https://forums.plex.tv/u/divobaggio)\ **Post date:** [October 21, 2021, 9:37pm UTC](https://forums.plex.tv/t/apple-tv-and-ipad-plex-app-stop-working/747091/8 "2021-10-21T21:37:04Z")
That’s what I mean. Additionally what I did was go to the authorized devices tab and delete my ipad and my apple tv and re-sign myself on the devices. I hope this will work for you. ![image](https://global.discourse-cdn.com/plex/original/4X/b/d/b/bdbef7c7c3698aa4cd46f28dc9a7a9b66d40c11a.jpeg) ---
**Author:** ![midnightdoom](https://avatars.discourse-cdn.com/v4/letter/m/7ab992/32.png) [@midnightdoom](https://forums.plex.tv/u/midnightdoom)\ **Post date:** [October 22, 2021, 10:08pm UTC](https://forums.plex.tv/t/apple-tv-and-ipad-plex-app-stop-working/747091/9 "2021-10-22T22:08:02Z")
Hey, so I just did that Network security disabled thing above, at first it didn’t do anything so I signed out of the app and signed back in and now it works So I went back to the settings and changed it back from disabled to preferred and the app was working a bit… but now it has stopped. So I guess for now it needs to be disabled or just use Infuse until Plex updates for OS15 as infuse is working ---
**Author:** ![divobaggio](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@divobaggio](https://forums.plex.tv/u/divobaggio)\ **Post date:** [October 26, 2021, 5:10pm UTC](https://forums.plex.tv/t/apple-tv-and-ipad-plex-app-stop-working/747091/10 "2021-10-26T17:10:25Z")
The same thing happened to me, hopefully they will solve it soon. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 24, 2022, 5:10pm UTC](https://forums.plex.tv/t/apple-tv-and-ipad-plex-app-stop-working/747091/11 "2022-01-24T17:10:39Z")
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