# Appreciation post for fixing the missing thumbnails issue

**URL:** <https://forums.plex.tv/t/appreciation-post-for-fixing-the-missing-thumbnails-issue/903885>\
**Category:** Plex Media Server\
**Tags:** library-management\
**Created:** [January 28, 2025, 3:31pm UTC](https://forums.plex.tv/t/appreciation-post-for-fixing-the-missing-thumbnails-issue/903885 "2025-01-28T15:31:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ChristianKent](https://avatars.discourse-cdn.com/v4/letter/c/f17d59/32.png) [@ChristianKent](https://forums.plex.tv/u/ChristianKent)\
**Post date:** [January 28, 2025, 3:31pm UTC](https://forums.plex.tv/t/appreciation-post-for-fixing-the-missing-thumbnails-issue/903885/1 "2025-01-28T15:31:17Z")

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This issue was a real hassle to fix, it required finding affected titles and then rematching them manually. Now all I have to do is re-analyze the library and Plex recreates the thumbnails if they are missing. How they go missing is still a mystery…

You may ask “didn’t you try re-analyzing before?” Well, remember I said it was a hassle to fix? Yeah because none of that worked. But, for some reason, unmatching it and then rematching it regenerates the missing thumbnails.

So thank you for fixing it!

> [@Thumbnails missing](https://forums.plex.tv/t/thumbnails-missing/875209):
>
> Every few months, the thumbnails go blank. Not sure if it’s the same shows but it happens to around 20-50% of shows. The only way to fix it is to rematch the show. I’m on Debian PMS. It happens on the web and Android, and I assume for every client. I’ve been doing the [plex dance](https://forums.plex.tv/t/the-plex-dance/197064) before I found the “rematch” fix. So removing/purging/re-adding the files and letting the folders regenerate metadata from scratch doesn’t fix this issue, it just keeps coming back. This happens for Korean and Chinese S…

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 28, 2025, 3:32pm UTC](https://forums.plex.tv/t/appreciation-post-for-fixing-the-missing-thumbnails-issue/903885/2 "2025-04-28T15:32:06Z")

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