# Artwork slowly disappearing from libraries

**URL:** <https://forums.plex.tv/t/artwork-slowly-disappearing-from-libraries/827434>\
**Category:** Metadata & Adding Files\
**Tags:** server-unraid\
**Created:** [January 19, 2023, 1:55am UTC](https://forums.plex.tv/t/artwork-slowly-disappearing-from-libraries/827434 "2023-01-19T01:55:48Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![electrick00laid](https://avatars.discourse-cdn.com/v4/letter/e/f9ae1b/32.png) [@electrick00laid](https://forums.plex.tv/u/electrick00laid)\
**Post date:** [January 19, 2023, 1:55am UTC](https://forums.plex.tv/t/artwork-slowly-disappearing-from-libraries/827434/1 "2023-01-19T01:55:48Z")

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Server Version#:6.11.5  
Player Version#:

I recently updated my Unraid server from 6.9 to 6.11.5. Not sure if this is the culprit but seems to be related.

Anyways, over the past few days, many of my posters from TV shows and Movies have started to disappear. The only way I’ve found to get them back is to do the [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064). This is obviously not ideal as I have a lot of media.

It seems like it’s happening randomly but I have no doubt that it will eventually remove all of the artwork. When I try to manually select it or refresh metadata nothing happens and it remains blank.

I have attached my logs if that his helpful…  
[Plex Media Server Logs\_2023-01-18\_19-15-56.zip](https://forums.plex.tv/uploads/short-url/nEdotF0nXZHk3OA9BORpV62aHc1.zip) (4.9 MB)

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<div class="post-metadata">

**Author:** ![electrick00laid](https://avatars.discourse-cdn.com/v4/letter/e/f9ae1b/32.png) [@electrick00laid](https://forums.plex.tv/u/electrick00laid)\
**Post date:** [January 19, 2023, 4:13pm UTC](https://forums.plex.tv/t/artwork-slowly-disappearing-from-libraries/827434/2 "2023-01-19T16:13:52Z")

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Here are some more logs from the console whenever I try to refresh the metadata for a title that is missing artwork…

```auto
[Req#105d79] IsDirectory failed boost::filesystem::status: Permission denied: "/config/Library/Application Support/Plex Media Server/Metadata/Movies/4/a3fe0e131186b760fefce10ac1cb5197ba1a18b.bundle/Contents/_combined/posters"

[Req#105d79] Error creating directory "/config/Library/Application Support/Plex Media Server/Metadata/Movies/4/a3fe0e131186b760fefce10ac1cb5197ba1a18b.bundle/Contents/_combined/posters": Permission denied

[Req#105d79] Couldn't check for the existence of file "/config/Library/Application Support/Plex Media Server/Metadata/Movies/4/a3fe0e131186b760fefce10ac1cb5197ba1a18b.bundle/Contents/_combined/art/tv.plex.agents.movie_6eee0a1480e9e4e971cc3c1f155350caf4c7e90c": boost::filesystem::status: Permission denied: "/config/Library/Application Support/Plex Media Server/Metadata/Movies/4/a3fe0e131186b760fefce10ac1cb5197ba1a18b.bundle/Contents/_combined/art/tv.plex.agents.movie_6eee0a1480e9e4e971cc3c1f155350caf4c7e90c"

[Req#105d79] Error creating directory "/config/Library/Application Support/Plex Media Server/Metadata/Movies/4/a3fe0e131186b760fefce10ac1cb5197ba1a18b.bundle/Contents/_combined/art": Permission denied

[Req#105d79] MetadataAgent: unable to save art asset from 'https://image.tmdb.org/t/p/original/5uLqjVQlKNR4MbOeuheaRihPxAx.jpg' to '"/config/Library/Application Support/Plex Media Server/Metadata/Movies/4/a3fe0e131186b760fefce10ac1cb5197ba1a18b.bundle/Contents/_combined/art"'

```

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<div class="post-metadata">

**Author:** ![electrick00laid](https://avatars.discourse-cdn.com/v4/letter/e/f9ae1b/32.png) [@electrick00laid](https://forums.plex.tv/u/electrick00laid)\
**Post date:** [January 19, 2023, 4:45pm UTC](https://forums.plex.tv/t/artwork-slowly-disappearing-from-libraries/827434/3 "2023-01-19T16:45:02Z")

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Thanks to another post on the Unraid forums I ran this script and fixed the issue:

```auto
#!/bin/bash
for dir in "/mnt/cache/appdata/PlexMediaServer/"
do
`echo $dir` `chmod -R ug+rw,ug+X,o-rwx $dir`
chown -R nobody:users $dir
done

```

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 19, 2023, 4:46pm UTC](https://forums.plex.tv/t/artwork-slowly-disappearing-from-libraries/827434/4 "2023-04-19T16:46:00Z")

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