Asking me to reactivate and pay again

ios

#1

Hi, as per the title it's asking to me to pay £4.99 to activate my account on the iPad again.

I did this in July last year, and if I remember correctly I paid another time before that but just paid again as it wasn't worth the hassle.

Anyone able to help would be much appreciated thanks.


#2

Bump. They also have the email proving payment so just need the powers that be to flick a switch somewhere :)


#3

yes, this has happened to me as well. I had the ability to play content on my devices and then in December when I got my new iPad, and installed Plex, it said I needed to activate. I know that this had been working, not sure why all the sudden my devices now are asking for payment.


#4

Anybody, have any clues?


#5

They ended up paying again, not ideal but Plex are happy with that outcome I suppose...