# Associate movie not found

**URL:** <https://forums.plex.tv/t/associate-movie-not-found/589999>\
**Category:** Metadata & Adding Files\
**Created:** [May 14, 2020, 5:16am UTC](https://forums.plex.tv/t/associate-movie-not-found/589999 "2020-05-14T05:16:56Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Plex-Cyro](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/plex-cyro/32/117996_2.png) [@Plex-Cyro](https://forums.plex.tv/u/Plex-Cyro)\
**Post date:** [May 14, 2020, 5:16am UTC](https://forums.plex.tv/t/associate-movie-not-found/589999/1 "2020-05-14T05:16:57Z")

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I noticed adding two films to my library that I can’t find the metadata nothing finds the file and renamed correctly.

I think it’s a Plex problem then.  
why did I try to correct a film already uploaded a few days ago and even that doesn’t find me anymore is there any problem with plex?

because he can’t find anything anymore, I hope plex will solve it soon.  
I have associated hundreds of films so I don’t think I’m wrong.

let me know if anyone is having the same problem please, or maybe plex is already taking care of this and i don’t know.

thanks a greeting from Italy.

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**Author:** ![Plex-Cyro](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/plex-cyro/32/117996_2.png) [@Plex-Cyro](https://forums.plex.tv/u/Plex-Cyro)\
**Post date:** [May 15, 2020, 2:48am UTC](https://forums.plex.tv/t/associate-movie-not-found/589999/2 "2020-05-15T02:48:34Z")

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Nobody can help me?  
I can no longer associate any film is it a plex problem?

Even if I tried to associate an already associated film, it doesn’t find me anything.

Any film that I try to look for always tells me  
No association found.

I tried all the agents on plex but nothing.  
I wanted to know if it was a plex problem and they are solving or is mine the problem ??  
if it were so strange that the problem would cause me because I have associated hundreds of films without problems, and for a few days that I can no longer associate

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [May 15, 2020, 3:25am UTC](https://forums.plex.tv/t/associate-movie-not-found/589999/3 "2020-05-15T03:25:09Z")

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look at or attach your server logs here after adding something or fixing match on something

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**Author:** ![Plex-Cyro](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/plex-cyro/32/117996_2.png) [@Plex-Cyro](https://forums.plex.tv/u/Plex-Cyro)\
**Post date:** [May 15, 2020, 5:39am UTC](https://forums.plex.tv/t/associate-movie-not-found/589999/4 "2020-05-15T05:39:01Z")

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I no longer remember where you see it. 😭 😱

but can this situation affect Remote Access for the metadata situation that no longer enters me?

 ![Immagine](https://global.discourse-cdn.com/plex/original/3X/d/7/d7f47d4671b4ed633ab3d3cd103d142f655e9493.jpeg)

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [May 15, 2020, 6:08am UTC](https://forums.plex.tv/t/associate-movie-not-found/589999/5 "2020-05-15T06:08:17Z")

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In the troubleshooting section on the left. Third from the bottom. There is a button to download logs.

 ![Screen Shot 2020-05-14 at 11.07.52 PM](https://global.discourse-cdn.com/plex/original/3X/c/a/ca505b983a65984ebf1e5b9f983955c976a12da9.png)

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<div class="post-metadata">

**Author:** ![Plex-Cyro](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/plex-cyro/32/117996_2.png) [@Plex-Cyro](https://forums.plex.tv/u/Plex-Cyro)\
**Post date:** [May 15, 2020, 6:11am UTC](https://forums.plex.tv/t/associate-movie-not-found/589999/6 "2020-05-15T06:11:01Z")

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Found thanks  
[Plex Media Server Logs\_2020-05-15\_08-07-17.zip](https://forums.plex.tv/uploads/short-url/nL66JoCFrEgAkssuBY9MN5Z2Y7c.zip) (3.8 MB)

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**Author:** ![Plex-Cyro](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/plex-cyro/32/117996_2.png) [@Plex-Cyro](https://forums.plex.tv/u/Plex-Cyro)\
**Post date:** [May 15, 2020, 9:16pm UTC](https://forums.plex.tv/t/associate-movie-not-found/589999/7 "2020-05-15T21:16:20Z")

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guys did not understand the problem?  
I just can’t associate anything it always tells me that it doesn’t find anything even if I put well-known films that it usually finds without problems.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 13, 2020, 9:16pm UTC](https://forums.plex.tv/t/associate-movie-not-found/589999/8 "2020-08-13T21:16:25Z")

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