# Asustor AS5202T Hardware Transcoding

**URL:** <https://forums.plex.tv/t/asustor-as5202t-hardware-transcoding/930411>\
**Category:** Plex Media Server\
**Tags:** server-asustor\
**Created:** [September 4, 2025, 6:23pm UTC](https://forums.plex.tv/t/asustor-as5202t-hardware-transcoding/930411 "2025-09-04T18:23:06Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![AoD\_Plex](https://avatars.discourse-cdn.com/v4/letter/a/f14d63/32.png) [@AoD\_Plex](https://forums.plex.tv/u/AoD_Plex)\
**Post date:** [September 4, 2025, 6:23pm UTC](https://forums.plex.tv/t/asustor-as5202t-hardware-transcoding/930411/1 "2025-09-04T18:23:06Z")

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Server Version#: Asustor AS5202T  
Player Version#: 1.42.1.10060  
I have an Asustor AS5202T Nimbustor server and also Plex Pass. After updating the system to ADM 5.0, Hardware Transcoding is not working.

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**Author:** ![ter5039](https://avatars.discourse-cdn.com/v4/letter/t/48db29/32.png) [@ter5039](https://forums.plex.tv/u/ter5039)\
**Post date:** [September 23, 2025, 6:33pm UTC](https://forums.plex.tv/t/asustor-as5202t-hardware-transcoding/930411/2 "2025-09-23T18:33:56Z")

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Now that I’ve recovered my server after the password reset chaos, I can look back to this issue. On September 10 I got an e-mail from Asustor warning this would happen. In pertinent part the e-mail said “Updated libraries in ADM are not compatible with the ffmpeg patches provided by Realtek. This affects NAS ASUSTOR NAS devices running Realtek CPUs. Which means hardware-accelerated transcoding will no longer be supported after upgrading to ADM 5.0.”

I haven’t upgraded to ADM 5.0 yet (my file server is a AS1102T) and I’m trying to understand how this is likely to affect me. Can someone who knows more about all of this help out?

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [September 23, 2025, 7:42pm UTC](https://forums.plex.tv/t/asustor-as5202t-hardware-transcoding/930411/3 "2025-09-23T19:42:37Z")

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> [@ter5039](#):
>
> This affects NAS ASUSTOR NAS devices running Realtek CPUs. Which means hardware-accelerated transcoding will no longer be supported after upgrading to ADM 5.0.”

See the Plex [NAS Compatibility List](https://support.plex.tv/articles/201373803-nas-compatibility-list/).

 ![asustor](https://global.discourse-cdn.com/plex/original/4X/e/6/c/e6cf21912280d0a6767ce4c33b50db9dd0729536.png)

Plex does not support hardware accelerated transcoding on Asustor NAS with ARM CPUs.

Western Digital My Cloud Home are the only ARM based NAS where Plex supports hardware accelerated transcoding.

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**Author:** ![ter5039](https://avatars.discourse-cdn.com/v4/letter/t/48db29/32.png) [@ter5039](https://forums.plex.tv/u/ter5039)\
**Post date:** [September 24, 2025, 6:24pm UTC](https://forums.plex.tv/t/asustor-as5202t-hardware-transcoding/930411/4 "2025-09-24T18:24:45Z")

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appreciate the additional information! it doesn’t look like my file server ever supported hardware accelerated transcoding, so kind of a non-issue for me?

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [September 24, 2025, 6:43pm UTC](https://forums.plex.tv/t/asustor-as5202t-hardware-transcoding/930411/5 "2025-09-24T18:43:51Z")

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> [@ter5039](#):
>
> so kind of a non-issue for me?

Correct.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 23, 2025, 6:44pm UTC](https://forums.plex.tv/t/asustor-as5202t-hardware-transcoding/930411/6 "2025-12-23T18:44:12Z")

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