# Asustor Plex no longer seen as a server?

**URL:** <https://forums.plex.tv/t/asustor-plex-no-longer-seen-as-a-server/806201>\
**Category:** Plex Media Server\
**Tags:** server-asustor\
**Created:** [August 24, 2022, 4:18pm UTC](https://forums.plex.tv/t/asustor-plex-no-longer-seen-as-a-server/806201 "2022-08-24T16:18:47Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Ramblim1](https://avatars.discourse-cdn.com/v4/letter/r/50afbb/32.png) [@Ramblim1](https://forums.plex.tv/u/Ramblim1)\
**Post date:** [August 24, 2022, 4:18pm UTC](https://forums.plex.tv/t/asustor-plex-no-longer-seen-as-a-server/806201/1 "2022-08-24T16:18:47Z")

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Server Version#:1.28.0.5999-97678ded3  
Player Version#:  
With the recent security warning, I reset my password. After which, i went through a bunch of FAQ (Removing preferences key value etc) because my Server shown up as unauthorized.

In one of the steps, I went to authorized devices and removed the server. Now even after a clean install on my NAS, when I login to the LAN IP interface, it dont seem to recognize itself as a server to allow me to reselect my libary.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [August 24, 2022, 4:20pm UTC](https://forums.plex.tv/t/asustor-plex-no-longer-seen-as-a-server/806201/2 "2022-08-24T16:20:42Z")

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Are you on the same subnet as the Asustor PMS when attempting to reclaim it?

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**Author:** ![RBH4908](https://avatars.discourse-cdn.com/v4/letter/r/9e8a1a/32.png) [@RBH4908](https://forums.plex.tv/u/RBH4908)\
**Post date:** [August 24, 2022, 4:21pm UTC](https://forums.plex.tv/t/asustor-plex-no-longer-seen-as-a-server/806201/3 "2022-08-24T16:21:51Z")

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I can’t get mine to show up either on my Synology NAS, so annoying.

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**Author:** ![alain.blaettler](https://avatars.discourse-cdn.com/v4/letter/a/54ee81/32.png) [@alain.blaettler](https://forums.plex.tv/u/alain.blaettler)\
**Post date:** [August 24, 2022, 4:24pm UTC](https://forums.plex.tv/t/asustor-plex-no-longer-seen-as-a-server/806201/4 "2022-08-24T16:24:32Z")

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Same here…followed the request to change the password…and now my Plex Server seems to be gone and cannot connect anymore!

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**Author:** ![thomas\_damm\_gmx\_net](https://avatars.discourse-cdn.com/v4/letter/t/d07c76/32.png) [@thomas\_damm\_gmx\_net](https://forums.plex.tv/u/thomas_damm_gmx_net)\
**Post date:** [September 9, 2022, 9:26am UTC](https://forums.plex.tv/t/asustor-plex-no-longer-seen-as-a-server/806201/5 "2022-09-09T09:26:38Z")

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> [@alain.blaettler](#):
>
> ere…followed the request to change the password…and now my Plex Server seems to be gone and cannot connect anymor

same here …

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 9, 2022, 9:37am UTC](https://forums.plex.tv/t/asustor-plex-no-longer-seen-as-a-server/806201/6 "2022-09-09T09:37:28Z")

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Please see [Server credential reset utility for Linux-based platforms](https://forums.plex.tv/t/server-credential-reset-utility-for-linux-based-platforms/807107/1)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 8, 2022, 9:38am UTC](https://forums.plex.tv/t/asustor-plex-no-longer-seen-as-a-server/806201/7 "2022-12-08T09:38:07Z")

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