# Audio: Track init failed **URL:** \ **Category:** Plex Players\ **Tags:** android-mobile\ **Created:** [January 10, 2026, 1:22am UTC](https://forums.plex.tv/t/audio-track-init-failed/935327 "2026-01-10T01:22:39Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![madz2892](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@madz2892](https://forums.plex.tv/u/madz2892)\ **Post date:** [January 10, 2026, 1:22am UTC](https://forums.plex.tv/t/audio-track-init-failed/935327/1 "2026-01-10T01:22:40Z")
Server Version#: 1.42.1.10060-720010060 on NAS Player Version#: 2025.31.1 Had to newly reinstall plex app on my Ugoos android box from the playstore. When I try to play On Demand movies I get this error Audio: Track init failed. The prior version that was running on the box was working just fine for years, this version looks different. Even when trying to play my own movies fail. If I logout and back into the plex app, my own movies play just fine, but trying to play any On Demand movies if fails with this error or if I go back to play a prior playable my movie, it fails again. Any suggestions. Thanks ---
**Author:** ![madz2892](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@madz2892](https://forums.plex.tv/u/madz2892)\ **Post date:** [January 10, 2026, 1:42am UTC](https://forums.plex.tv/t/audio-track-init-failed/935327/2 "2026-01-10T01:42:19Z")
I just verified on my LG tv the Plex for LG app works fine there and the look is what I am familiar with, it having the Movies & Tv rather than the On Demand option. So could be I have the wrong plex for android version on it? ---
**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\ **Post date:** [January 10, 2026, 1:45am UTC](https://forums.plex.tv/t/audio-track-init-failed/935327/3 "2026-01-10T01:45:25Z")
> [@madz2892](#): > > Ugoos android box > [@madz2892](#): > > Player Version#: 2025.31.1 The Ugoos Android box is giving you the mobile app for some reason. It really should not be doing that. The mobile Plex app has been migrated the “new” experience and it is only intended for Android mobile right now. Android TV boxes should still be using the TV version of the app, which has not yet been migrated. That’s why your versions look and feel different. You need to find out why Ugoos’ Play Store is giving you the mobile version. It’s simply not ready for TV. ---
**Author:** ![madz2892](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@madz2892](https://forums.plex.tv/u/madz2892)\ **Post date:** [January 10, 2026, 1:50am UTC](https://forums.plex.tv/t/audio-track-init-failed/935327/4 "2026-01-10T01:50:41Z")
The app I have on the Ugoos box came from the Google playstore when I search for Plex for Android and it was the app listed to download. I should try the Firestick plex version that runs on adroid, I believe along while ago I used that on Firesticks and looks the same as what I have on my LG tv. Thanks for the help! ---
**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\ **Post date:** [January 10, 2026, 2:20am UTC](https://forums.plex.tv/t/audio-track-init-failed/935327/5 "2026-01-10T02:20:27Z")
> [@madz2892](#): > > The app I have on the Ugoos box came from the Google playstore when I search for Plex for Android and it was the app listed to download. That’s my point. For some reason, it’s giving you the mobile version of the app. It should not be offering that. There are two distinct versions right now: The TV version and the mobile version. The Play Store is giving you the wrong version, for whatever reason. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [January 10, 2026, 5:20am UTC](https://forums.plex.tv/t/audio-track-init-failed/935327/6 "2026-01-10T05:20:59Z")
Unfortunately, there are quite a few cheap Android streaming boxes which don’t adhere to the design guides of “Android TV”. It is possible that doing so would entail additional restrictions or, developer effort for the manufacturer. So some boxes don’t identify themselves properly to the Google Play Store. ---
**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\ **Post date:** [January 11, 2026, 3:15am UTC](https://forums.plex.tv/t/audio-track-init-failed/935327/7 "2026-01-11T03:15:40Z")
You can try to download and side load the most recent available Android TV APK from here: > [@Plex for Android](https://forums.plex.tv/t/plex-for-android/29115/529): > > Plex for Android 10.28.0 Available on [Google Play](https://play.google.com/store/apps/details?id=com.plexapp.android) and the [Amazon App Store](https://www.amazon.com/gp/mas/dl/android?asin=B004Y1WCDE). NOTE: We are performing a staged rollout, which means the update may take a day or two before it becomes available. DOWNLOAD APK ([Plex Pass](https://support.plex.tv/hc/en-us/articles/200288566-What-is-Plex-Pass-) required): [Google Play (armv7a)](https://downloads.plex.tv/Kepler/kepler-armeabi-v7a-googlePlay-10.28.0.3441-367a93b4.apk)[Google Play (arm64v8a)](https://downloads.plex.tv/Kepler/kepler-arm64-v8a-googlePlay-10.28.0.3441-367a93b4.apk)[Google Play (x86)](https://downloads.plex.tv/Kepler/kepler-x86-googlePlay-10.28.0.3441-367a93b4.apk)[Google Play (x86\_64)](https://downloads.plex.tv/Kepler/kepler-x86_64-googlePlay-10.28.0.3441-367a93b4.apk)[Amazon AppStore (armv7a)](https://downloads.plex.tv/Kepler/kepler-armeabi-v7a-amazon-10.28.0.3441-367a93b4.apk)[Amazon Fire OS Devices (armv7a)](https://downloads.plex.tv/Kepler/kepler-armeabi-v7a-amazon-10.28.0.3441-367a93b4.apk) ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 11, 2026, 3:16am UTC](https://forums.plex.tv/t/audio-track-init-failed/935327/8 "2026-04-11T03:16:15Z")
Closed on April 11, 2026, 3:16am UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.