# auto pick subtitles
**URL:** https://forums.plex.tv/t/auto-pick-subtitles/152639
**Category:** General Discussions
**Created:** [July 25, 2016, 8:36am UTC](https://forums.plex.tv/t/auto-pick-subtitles/152639 "2016-07-25T08:36:32Z")
**Posts on this page:** 12
**Page:** 1
### Author:  [@mikal2000](https://forums.plex.tv/u/mikal2000)
#### Post date: [July 25, 2016, 8:36am UTC](https://forums.plex.tv/t/auto-pick-subtitles/152639/1 "2016-07-25T08:36:32Z")
Hey i have a question.
I have put in 8 seasons of a tv-show.
Because english isn’t my main language, i choose to have english subtitles on my shows.
The first 3 seasons have english subtitles but are not automatic picked when i start a episode, the rest of the seasons i have no problem.
Does anyone know why it work on some seasons but not all.
extra info: Plex is set to prefer danish subtitles.
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [July 25, 2016, 9:15am UTC](https://forums.plex.tv/t/auto-pick-subtitles/152639/2 "2016-07-25T09:15:44Z")
Please post the [mediainfo XML](https://support.plex.tv/hc/en-us/articles/201998867-Investigate-Media-Information-and-Formats "mediainfo XML") of both an episode where the automatic subtitle selection works and one where it doesn’t.
If you don’t know how to insert the code into your post, just copy the XML into a text file and attach it.
---
### Author:  [@mikal2000](https://forums.plex.tv/u/mikal2000)
#### Post date: [July 25, 2016, 12:38pm UTC](https://forums.plex.tv/t/auto-pick-subtitles/152639/3 "2016-07-25T12:38:20Z")
Yes i have attached 2 documents, a working and a not working episode.
Working:
```auto
```
Non-Working:
```auto
```
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [July 25, 2016, 12:48pm UTC](https://forums.plex.tv/t/auto-pick-subtitles/152639/4 "2016-07-25T12:48:17Z")
The only difference between the two files is that the non-working has 2 subtitle streams vs. one on the working file.
But I doubt this is the issue.
What ‘exactly’ have you set under Settings - Server - Languages? (there are 2 possible settings for subtitles)
Do you had the first 3 seasons already in your library for quite a while? The automatic subtitle activation only works if the subtitle selector of the episdoe has never been touched before by a user.
---
### Author:  [@mikal2000](https://forums.plex.tv/u/mikal2000)
#### Post date: [July 25, 2016, 12:58pm UTC](https://forums.plex.tv/t/auto-pick-subtitles/152639/5 "2016-07-25T12:58:36Z")
it is set to Automatically select audio and subtitle tracks.
Prefer audio tracks in: English
subtitle mode: always enabled
prefer subtitles in: danish
And all seasons a added to the library yesterday.
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [July 25, 2016, 12:59pm UTC](https://forums.plex.tv/t/auto-pick-subtitles/152639/6 "2016-07-25T12:59:53Z")
Do you get different results if you set the preferred subtitle language to ‘English’?
---
### Author:  [@mikal2000](https://forums.plex.tv/u/mikal2000)
#### Post date: [July 25, 2016, 1:03pm UTC](https://forums.plex.tv/t/auto-pick-subtitles/152639/7 "2016-07-25T13:03:54Z")
if i change it to english it does auto pick it on all episodes.
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [July 25, 2016, 4:33pm UTC](https://forums.plex.tv/t/auto-pick-subtitles/152639/8 "2016-07-25T16:33:25Z")
Do you know [MKVtoolnix](https://mkvtoolnix.download/ "MKVtoolnix")?
I see that the non-working file has no ‘default’ subtitle.
Could you use it to set the ‘default’ tag on one of the two subtitle tracks,
then [Plex Dance](https://forums.plex.tv/discussion/comment/908454/#Comment_908454 "Plex Dance") the episode?
---
### Author:  [@mikal2000](https://forums.plex.tv/u/mikal2000)
#### Post date: [July 26, 2016, 7:43am UTC](https://forums.plex.tv/t/auto-pick-subtitles/152639/9 "2016-07-26T07:43:07Z")
I have now tried different settings with MKVtoolnix.
First i tried to set one subtitle as default, Didn’t work.
Then i tried to set it as forced, Didn’t work either.
Last i tried to delete one subtitle the English (SDH) and now Plex auto pick English subtitles.
don’t know why it works whit one subtitle track but not two.
But know i have found a solution on my problem. Thanks alot OttoKerner.
---
### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [July 26, 2016, 12:55pm UTC](https://forums.plex.tv/t/auto-pick-subtitles/152639/10 "2016-07-26T12:55:28Z")
> @mikal2000 said:
> But know i have found a solution on my problem.
I think that is more like a workaround.
What you have found is a bug. 😉
I reported this to the developers.
---
### Author:  [@mikal2000](https://forums.plex.tv/u/mikal2000)
#### Post date: [July 26, 2016, 4:51pm UTC](https://forums.plex.tv/t/auto-pick-subtitles/152639/11 "2016-07-26T16:51:47Z")
Yeah you are right 🙂
But thanks anyway.
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 7, 2020, 9:40pm UTC](https://forums.plex.tv/t/auto-pick-subtitles/152639/12 "2020-01-07T21:40:36Z")