# Autosync Subtitles Not Working

**URL:** <https://forums.plex.tv/t/autosync-subtitles-not-working/929561>\
**Category:** General Discussions\
**Tags:** server-mac, roku, subtitles\
**Created:** [August 17, 2025, 11:17pm UTC](https://forums.plex.tv/t/autosync-subtitles-not-working/929561 "2025-08-17T23:17:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![CinemaJunky](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/cinemajunky/32/169844_2.png) [@CinemaJunky](https://forums.plex.tv/u/CinemaJunky)\
**Post date:** [August 17, 2025, 11:17pm UTC](https://forums.plex.tv/t/autosync-subtitles-not-working/929561/1 "2025-08-17T23:17:19Z")

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I currently have Plex set up on my Roku. I also have a Lifetime Plex Pass. When I did a search in OpenSubtitles for the movie **Guess Who’s Coming to Dinner (1967)** several files came up. I chose the first one, which had a star beside it. The subtitles did not match with the video, even though I had a checkmark in Auto-sync subtitles. I tried other files in the list, and none of them were synced with the video.

My understanding was that with a Plex Pass, auto-sync would work with subtitles. What am I missing?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 15, 2025, 11:17pm UTC](https://forums.plex.tv/t/autosync-subtitles-not-working/929561/2 "2025-11-15T23:17:20Z")

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