# AV1 transcode with arc a310 eco **URL:** \ **Category:** General Discussions\ **Tags:** server-windows, hardware\ **Created:** [November 7, 2024, 9:12pm UTC](https://forums.plex.tv/t/av1-transcode-with-arc-a310-eco/894785 "2024-11-07T21:12:10Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![dinkydinkypoo](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@dinkydinkypoo](https://forums.plex.tv/u/dinkydinkypoo)\ **Post date:** [November 7, 2024, 9:12pm UTC](https://forums.plex.tv/t/av1-transcode-with-arc-a310-eco/894785/1 "2024-11-07T21:12:10Z")
I just installed an Intel arc a310 eco to handle AV1 transcoding. The computer I’m using has a 10th Gen Intel chip so an AV1 software transcode uses about 70% of the CPU for one transcode. The card is installed, drivers are up to date and Plex is set to use the a310 for transcodes. When I play an AV1 file on a device that isn’t compatible the GPU is just in copy mode. It doesn’t process the video. It just copies it back to the CPU and software transcodes. So now I’m still using 70% of the CPU while throwing in another 30% of the GPU just to copy it over. Does anyone know how to fix this or what I’m doing wrong? ---
**Author:** ![jfreiman](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jfreiman/32/82584_2.png) [@jfreiman](https://forums.plex.tv/u/jfreiman)\ **Post date:** [November 8, 2024, 9:30am UTC](https://forums.plex.tv/t/av1-transcode-with-arc-a310-eco/894785/2 "2024-11-08T09:30:55Z")
My Plex server is on a Windows 11 PC with a Ryzen 7000 CPU. It has a Ryzen eGPU which enabled in the firmware, but isn’t used. For video I am using an Intel A380 card. I personally do not use av1 because non of my playback devices support it I grabbed a AV1 video and added it to my collection in Plex. My Roku TV does not support AV1 so I played it on my Roku and Plex used the A380 (ARC) to HW transcoded the video. The video posted back smoothly on my TV. ![Screenshot_20241108_012242_Plex Dash](https://global.discourse-cdn.com/plex/original/4X/3/b/7/3b75461e133613694ee241a744b3ea13764c3061.jpeg) Video file information: Video ID : 1 Format : AV1 Format/Info : AOMedia Video 1 Format profile : Main@L4.0 Codec ID : V\_AV1 Duration : 1 h 6 min Bit rate : 8 582 kb/s Width : 1 920 pixels Height : 960 pixels Display aspect ratio : 2.000 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 (Type 0) Bit depth : 10 bits Bits/(Pixel\*Frame) : 0.194 Stream size : 3.98 GiB Writing library : Lavc61.13.100 libsvtav1 Language : English Default : Yes Forced : No Color range : Limited Color primaries : BT.709 Transfer characteristics : BT.709 Matrix coefficients : BT.709 \*\*\* Dinky – you should probably post your logs so someone can see where the problem you are experiencing is occurring. [Plex Media Server Logs support page](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ---
**Author:** ![dinkydinkypoo](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@dinkydinkypoo](https://forums.plex.tv/u/dinkydinkypoo)\ **Post date:** [November 8, 2024, 11:08am UTC](https://forums.plex.tv/t/av1-transcode-with-arc-a310-eco/894785/3 "2024-11-08T11:08:45Z")
Thank you for doing that. At least I know it should work. I didn’t get the card in until late yesterday so I didn’t have much time to play around with it. I planned to pull the logs today after work and I’ll update from there. ---
**Author:** ![dinkydinkypoo](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@dinkydinkypoo](https://forums.plex.tv/u/dinkydinkypoo)\ **Post date:** [November 8, 2024, 5:00pm UTC](https://forums.plex.tv/t/av1-transcode-with-arc-a310-eco/894785/4 "2024-11-08T17:00:37Z")
[Plex Transcoder Statistics.log](https://forums.plex.tv/uploads/short-url/dvdTQZAMnQM6NtMkKweeQuoczdZ.log) (38.1 KB) ---
**Author:** ![dinkydinkypoo](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@dinkydinkypoo](https://forums.plex.tv/u/dinkydinkypoo)\ **Post date:** [November 8, 2024, 5:05pm UTC](https://forums.plex.tv/t/av1-transcode-with-arc-a310-eco/894785/5 "2024-11-08T17:05:01Z")
I uploaded a transcoder stat from another AV1 4k attempt. Same result, the GPU copies without doing much work and the CPU handles the load. If there are other logs needed just tell me which ones, or all of them. I appreciate any that is able to help me diagnose what the problem is. ---
**Author:** ![dinkydinkypoo](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@dinkydinkypoo](https://forums.plex.tv/u/dinkydinkypoo)\ **Post date:** [November 8, 2024, 6:26pm UTC](https://forums.plex.tv/t/av1-transcode-with-arc-a310-eco/894785/6 "2024-11-08T18:26:29Z")
I did just run another quick test with handbreak. I don’t know if this says anything but they were all mkv transcodes. I ran a h.265 to AV1, an AV1 4k to AV1 1080p, and an AV1 to h.265. in all cases the video encoder was active in task manager. When transcoding AV1 through Plex only the copy is active. Again, unfortunately, I don’t know what this means other than the encoding and decoding works. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 22, 2026, 1:56pm UTC](https://forums.plex.tv/t/av1-transcode-with-arc-a310-eco/894785/7 "2026-04-22T13:56:23Z")
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