# Bad Plex EPG Guide Data -

**URL:** https://forums.plex.tv/t/bad-plex-epg-guide-data/442107
**Category:** Live TV & DVR
**Tags:** livetv-dvr
**Created:** [August 5, 2019, 2:42pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107 "2019-08-05T14:42:10Z")
**Posts on this page:** 20
**Page:** 2

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### Author: ![Lexingtonian](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@Lexingtonian](https://forums.plex.tv/u/Lexingtonian)
#### Post date: [August 8, 2019, 1:37pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/21 "2019-08-08T13:37:53Z")

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I just added Bewitched and “I Dream of Jeannie” back in and did a rescan of EPG data. Same problem. Going to get Season 2019 again tomorrow for those shows.

 ![53%20AM](https://global.discourse-cdn.com/plex/original/3X/1/2/121e8fb70e830b32592e66db4d7eda40e72a004f.png)

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### Author: ![Lexingtonian](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@Lexingtonian](https://forums.plex.tv/u/Lexingtonian)
#### Post date: [August 9, 2019, 3:44pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/22 "2019-08-09T15:44:49Z")

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No change today - still bad guide data being attached to certain shows as they are being recorded.

 ![52%20AM](https://global.discourse-cdn.com/plex/original/3X/2/5/25cc6b56f26729d792eb1b7d1a8c02e695e2765e.jpeg)

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### Author: ![Lexingtonian](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@Lexingtonian](https://forums.plex.tv/u/Lexingtonian)
#### Post date: [August 11, 2019, 5:31pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/23 "2019-08-11T17:31:45Z")

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Still broken - Multiple guide refreshes, deleted show recording and re-add. No change.

 ![41%20PM](https://global.discourse-cdn.com/plex/original/3X/8/0/80ab336689b3013d05b11eb5b29f50ac429c1955.jpeg)

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### Author: ![Lexingtonian](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@Lexingtonian](https://forums.plex.tv/u/Lexingtonian)
#### Post date: [August 13, 2019, 12:28am UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/24 "2019-08-13T00:28:37Z")

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Still Broken, no change - 8/12/19

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### Author: ![Lexingtonian](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@Lexingtonian](https://forums.plex.tv/u/Lexingtonian)
#### Post date: [August 14, 2019, 7:58pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/25 "2019-08-14T19:58:18Z")

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Still Broken, no change - 8/14/19

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### Author: ![Lexingtonian](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@Lexingtonian](https://forums.plex.tv/u/Lexingtonian)
#### Post date: [August 16, 2019, 7:35pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/26 "2019-08-16T19:35:31Z")

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Still Broken, no change - 8/16/19

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### Author: ![derek\_boreman\_org](https://avatars.discourse-cdn.com/v4/letter/d/22d042/32.png) [@derek\_boreman\_org](https://forums.plex.tv/u/derek_boreman_org)
#### Post date: [August 18, 2019, 4:45pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/27 "2019-08-18T16:45:23Z")

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I’m in the USA and I have noticed missing guide data. Specifically The Weather Channel. ![Guide%20Data](https://global.discourse-cdn.com/plex/original/3X/0/a/0a1d1a72795124a06660f50e4bca712d05164538.jpeg)

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### Author: ![Lexingtonian](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@Lexingtonian](https://forums.plex.tv/u/Lexingtonian)
#### Post date: [August 18, 2019, 5:14pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/28 "2019-08-18T17:14:26Z")

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Still Broken, no change to guide data issues reported - 8/18/19

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### Author: ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [August 20, 2019, 3:00pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/29 "2019-08-20T15:00:54Z")

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> [@Lexingtonian](#):
>
> Still Broken, no change - 8/16/19

Hi - sorry to have missed your thread

Could you let me have the zip code and lineup used for setup so i can start to get the data and look into these issues

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### Author: ![sipuncher](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sipuncher/32/98244_2.png) [@sipuncher](https://forums.plex.tv/u/sipuncher)
#### Post date: [August 20, 2019, 3:20pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/30 "2019-08-20T15:20:41Z")

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I’m having the same issue in the UK, most (not all of the time) episodes are being named and filed by the date they first aired, not the SxxExx format, despite that being in the guide (at least from the broadcasters website anyway).

It’s super annoying because I have to rename the episode after it airs, and then if it airs again it doesn’t detect it as a duplicate.

I’m in SG5, using ‘Freeview Anglia OTA Broadcast’

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### Author: ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [August 20, 2019, 4:16pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/31 "2019-08-20T16:16:31Z")

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> [@derek\_boreman\_org](#):
>
> I’m in the USA and I have noticed missing guide data. Specifically The Weather Channel.

please send me your zip code by PM and I will look into this.  
Is that the only missing channel?

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### Author: ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [August 20, 2019, 4:54pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/32 "2019-08-20T16:54:38Z")

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> [@sipuncher](#):
>
> I’m having the same issue in the UK, most (not all of the time) episodes are being named and filed by the date they first aired, not the SxxExx format, despite that being in the guide (at least from the broadcasters website anyway).

If the series season and episode numbers are not available then we would go by the date.

There is an issue that will be fixed where the TV Series / Show start year is not identified correctly and recordings end up in a “TV Show Title (2019)” directory instead of one with the start year

Let me have specific series examples of where you are expecting season and episode numbers and you are not seeing them. Channels 1 to 5 current airings have already been reviewed and corrected by our provider - but soaps are not yet.

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### Author: ![Lexingtonian](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@Lexingtonian](https://forums.plex.tv/u/Lexingtonian)
#### Post date: [August 20, 2019, 7:35pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/33 "2019-08-20T19:35:30Z")

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Thank you, doing that now!

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### Author: ![sipuncher](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sipuncher/32/98244_2.png) [@sipuncher](https://forums.plex.tv/u/sipuncher)
#### Post date: [August 20, 2019, 8:00pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/34 "2019-08-20T20:00:30Z")

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The folders get named Season [first air year], rather than Season [season number].

It’s happening on channel 105 - Peppa Pig at 6:00, 6:05, 6:10 each day.

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### Author: ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [August 20, 2019, 11:41pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/35 "2019-08-20T23:41:33Z")

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> [@sipuncher](#):
>
> The folders get named Season [first air year], rather than Season [season number].
> 
> It’s happening on channel 105 - Peppa Pig at 6:00, 6:05, 6:10 each day.

Our provider has updated the episode sequencing for Peppa Pig. This may take 2 days or so to feed through. A guide refresh would be needed once the data is available.

We can review the state after the season / episode information is in place to see if there are any residual problems

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### Author: ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [August 21, 2019, 12:18am UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/36 "2019-08-21T00:18:10Z")

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> [@derek\_boreman\_org](#):
>
> ’m in the USA and I have noticed missing guide data. Specifically The Weather Channel. ![Guide%20Data](https://global.discourse-cdn.com/plex/original/3X/0/a/0a1d1a72795124a06660f50e4bca712d05164538.jpeg)

Thanks for the zip code. 815 The Weather Channel HDTV does now exist within the “Comcast Blairsville Digital” lineup.

Suggest you go through setup again by deleting the DVR and re-creating it

 ![image](https://global.discourse-cdn.com/plex/original/3X/7/d/7db78bd93d1328dca540ffc1c884162c2e71811a.png)

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<div class="post-metadata">

### Author: ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [August 21, 2019, 12:28am UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/37 "2019-08-21T00:28:38Z")

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> [@Lexingtonian](#):
>
> Thank you, doing that now!

Thanks for zip code and lineup. sorry i also need the channel number/name

How many shows do i need to look into ? Bewitched and ?

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### Author: ![Lexingtonian](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@Lexingtonian](https://forums.plex.tv/u/Lexingtonian)
#### Post date: [August 21, 2019, 12:44am UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/38 "2019-08-21T00:44:30Z")

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Of course, thank you for taking a look! Bewitched is on 36.2 myKY (MNT) and I Dream of Jeannie is also on 36.2 myKY (MNT). I’m also seeing an issue with Leave it to Beaver on 18.2 MeTVHD (MeTV-E) scheduled a few days from now. @sa2000

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### Author: ![sipuncher](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sipuncher/32/98244_2.png) [@sipuncher](https://forums.plex.tv/u/sipuncher)
#### Post date: [August 21, 2019, 5:36am UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/39 "2019-08-21T05:36:00Z")

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Great thanks, will do a refresh in a couple of days and see if that’s now fixed it.

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### Author: ![Lexingtonian](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@Lexingtonian](https://forums.plex.tv/u/Lexingtonian)
#### Post date: [August 23, 2019, 8:03pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/40 "2019-08-23T20:03:40Z")

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@sa2000 any thoughts on the following?

“Of course, thank you for taking a look! Bewitched is on 36.2 myKY (MNT) and I Dream of Jeannie is also on 36.2 myKY (MNT). I’m also seeing an issue with Leave it to Beaver on 18.2 MeTVHD (MeTV-E) scheduled a few days from now”

 ![20%20PM](https://global.discourse-cdn.com/plex/original/3X/8/1/81cd77ce63fe52752ab3b623f2013c9633e1b130.png)

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