# Bad Plex EPG Guide Data -
**URL:** https://forums.plex.tv/t/bad-plex-epg-guide-data/442107
**Category:** Live TV & DVR
**Tags:** livetv-dvr
**Created:** [August 5, 2019, 2:42pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107 "2019-08-05T14:42:10Z")
**Posts on this page:** 20
**Page:** 5
### Author:  [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [October 7, 2019, 12:17pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/81 "2019-10-07T12:17:54Z")
> [@derek\_boreman\_org](#):
>
> This is happening again, Weather Channel is missing completely…. I have bundled the logs and databases I cant find the EPG database files you speak of… I am running Ununtu Server 18.04.3 LTS all patches are applied and Plex is on the latest version. Any ideas? I also am unable to email the logs and databases to you, as it seems the size is to large.
Work is in progress to make changes to how we handle the EPG data and it is hoped that this will address the recent reports of channels disappearing from some lineups. We have a few forum posts on this and Weather channel is one of the channels affected
---
### Author:  [@Wiidesire](https://forums.plex.tv/u/Wiidesire)
#### Post date: [October 10, 2019, 11:05am UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/82 "2019-10-10T11:05:48Z")
> [@Wiidesire](#):
>
> For “Kabel Deutschland Munich (West) Digital” 81476 postcode
@sa2000 another wrongly mapped channel I found:
108 kabel eins classics should be channel number 316
119 kabel eins classics HD should be channel number 335
In place of 108 & 119 this is the correct channel:
108 kabel eins
119 kabel eins HD
Additional channels with “To Be Announced”:
- 115 SAT.1 HD
- 281 HSE24 HD (shows some French guide data, this is a german channel)
- 901 Sky 1 HD
---
### Author:  [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [October 10, 2019, 1:22pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/83 "2019-10-10T13:22:20Z")
> [@Wiidesire](#):
>
> another wrongly mapped channel I found:
>
> 108 kabel eins classics should be channel number 316
> 119 kabel eins classics HD should be channel number 335
>
> In place of 108 & 119 this is the correct channel:
> 108 kabel eins
> 119 kabel eins HD
>
> Additional channels with “To Be Announced”:
>
> - 115 SAT.1 HD
> - 281 HSE24 HD (shows some French guide data, this is a german channel)
> - 901 Sky 1 HD
Thank you. I have referred these to our provider
---
### Author:  [@Coxeroni](https://forums.plex.tv/u/Coxeroni)
#### Post date: [October 12, 2019, 11:46am UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/84 "2019-10-12T11:46:33Z")
Munich East, 81476 - Kabel Deutschland
313 - Silverline Movies
333 - Sony Entertainment Channel
451 - esports1
Show no or wrong (451) guide data.
329 - TNT Comedy still has the picon and short name of Glitz
---
### Author:  [@Wiidesire](https://forums.plex.tv/u/Wiidesire)
#### Post date: [October 12, 2019, 2:00pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/85 "2019-10-12T14:00:00Z")
> [@Coxeroni](#):
>
> Munich East, 81476 - Kabel Deutschland
81476 is West, why are you using East? 🤔
---
### Author:  [@Coxeroni](https://forums.plex.tv/u/Coxeroni)
#### Post date: [October 12, 2019, 2:16pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/86 "2019-10-12T14:16:41Z")
I discovered recently
[https://helpdesk.kdgforum.de/sendb/belegung-16.html](https://helpdesk.kdgforum.de/sendb/belegung-16.html)
I was surprised too… 81476 is fed by the Munich East head station. At least that is what I understood…
---
### Author:  [@Wiidesire](https://forums.plex.tv/u/Wiidesire)
#### Post date: [October 12, 2019, 2:24pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/87 "2019-10-12T14:24:34Z")
That’s very interesting, thanks. For the channels it shouldn’t matter anyhow, couldn’t spot a difference, appears to be just physically different endpoints.
---
### Author:  [@Wiidesire](https://forums.plex.tv/u/Wiidesire)
#### Post date: [October 14, 2019, 8:54am UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/88 "2019-10-14T08:54:08Z")
> [@sa2000](#):
>
> Thank you. I have referred these to our provider
A lot has changed since my reports, so @sa2000 here is a fresh report for 81476
Kabel Deutschland Munich (West/East) Digital:
Both Kabel Eins (Classics) and RTL mappings have been fixed.
There are still some “To be Announced” Channels:
- 299 Handystar
- 509 HealthTV
- 605 ToggoPlus
- 847 Sonlive TV
And some “24/7 same program without info” channels:
- **450 Sport1+ HDTV**
- 232 HGTV (shows some “Blue Hustler programlamasi” information, wrong language)
- 292 Channel21
- 293 Sonnenklar TV
- 297 HSE24 Extra
- 298 QVC2
So in the current state the guide is very usable, almost all of the remaining channels are just shopping/advertising channels.
The only channel I’d personally like to see guide data for is 450 Sport 1+ HDTV. Then for my usage all channels are correct.
---
### Author:  [@Coxeroni](https://forums.plex.tv/u/Coxeroni)
#### Post date: [October 14, 2019, 9:19am UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/89 "2019-10-14T09:19:02Z")
- 233 HGTVHD shows “To be announced”
- 313 Silverline Movies and 333 Sony Entertainment Channel only show a placeholder (“Programm von Silverline/Sony…”)
451 eSports1 seems to be fixed.
---
### Author:  [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [October 14, 2019, 12:21pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/90 "2019-10-14T12:21:36Z")
> [@Wiidesire](#):
>
> Additional channels with “To Be Announced”:
>
> - 115 SAT.1 HD
> - 901 Sky 1 HD
These two now have Program Data
---
### Author:  [@Wiidesire](https://forums.plex.tv/u/Wiidesire)
#### Post date: [October 14, 2019, 12:22pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/91 "2019-10-14T12:22:19Z")
> [@sa2000](#):
>
> > [@Wiidesire](#):
> >
> > Additional channels with “To Be Announced”:
> >
> > - 115 SAT.1 HD
> > - 901 Sky 1 HD
>
> These two now have Program Data
Yep, which is why I haven’t included those in my newest post 😉
---
### Author:  [@derek\_boreman\_org](https://forums.plex.tv/u/derek_boreman_org)
#### Post date: [October 16, 2019, 1:19am UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/92 "2019-10-16T01:19:57Z")
Any time line on this fix?
Derek Boreman
---
### Author:  [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [October 16, 2019, 10:18am UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/93 "2019-10-16T10:18:45Z")
> [@derek\_boreman\_org](#):
>
> Any time line on this fix?
This was fixed yesterday and lost channels restored. Please do a full epg refresh
---
### Author:  [@derek\_boreman\_org](https://forums.plex.tv/u/derek_boreman_org)
#### Post date: [October 16, 2019, 11:06am UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/94 "2019-10-16T11:06:01Z")
Thanks!
Derek Boreman
---
### Author:  [@Coxeroni](https://forums.plex.tv/u/Coxeroni)
#### Post date: [October 16, 2019, 11:55am UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/95 "2019-10-16T11:55:01Z")
> [@Wiidesire](#):
>
> 450 Sport1+ HDTV
Resolved as it seems.
---
### Author:  [@Wiidesire](https://forums.plex.tv/u/Wiidesire)
#### Post date: [October 16, 2019, 2:38pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/96 "2019-10-16T14:38:50Z")
> [@Coxeroni](#):
>
> > [@Wiidesire](#):
> >
> > 450 Sport1+ HDTV
>
> Resolved as it seems.
Yep, and those are fixed as well:
> [@Wiidesire](#):
>
> - 292 Channel21
> - 293 Sonnenklar TV
> - 298 QVC2
Interestingly enough, 298 shows the correct data for QVC2 but is called QVC Plus. Looking further into it, it appears that via satellite (HD-Plus) the channel is indeed called [QVC Plus](https://www.hd-plus.de/epg/channel/qvc-plus-hd) but via cable it should be called QVC2. Don’t really care to see this “fixed”, just found the difference interesting.
---
### Author:  [@Wiidesire](https://forums.plex.tv/u/Wiidesire)
#### Post date: [November 13, 2019, 4:24pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/97 "2019-11-13T16:24:15Z")
> [@Wiidesire](#):
>
> Kabel Deutschland Munich (West/East) Digital
@sa2000 fresh report:
These channels now have program data:
- 232 HGTV
- 509 HealthTV
- 847 Sonlive TV
There are still two “To be Announced” Channels:
- 299 Handystar
- 605 ToggoPlus
And one “24/7 same program without info” channels:
- 297 HSE24 Extra
---
### Author:  [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [November 17, 2019, 8:54am UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/98 "2019-11-17T08:54:28Z")
> [@Wiidesire](#):
>
> These channels now have program data:
>
> - 232 HGTV
> - 509 HealthTV
> - 847 Sonlive TV
>
> There are still two “To be Announced” Channels:
>
> - 299 Handystar
> - 605 ToggoPlus
>
> And one “24/7 same program without info” channels:
>
> - 297 HSE24 Extra
Thanks for the feedback.
I have referred 297 and 299 to our provider
605 has already been referred
---
### Author:  [@Wiidesire](https://forums.plex.tv/u/Wiidesire)
#### Post date: [December 14, 2019, 4:28pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/99 "2019-12-14T16:28:18Z")
> [@Wiidesire](#):
>
> Kabel Deutschland Munich (West/East) Digital
@sa2000 fresh report:
605 ToggoPlus now has program data.
299 Handystar has been turned off by Kabel Deutschland on 1st December.
Regression:
103 RTL and 114 RTL HD suddenly have no program data “To Be Announced” and no channel logos.
297 HSE24 Extra is still “24/7 same program without info”.
205 VOXup is missing from lineup.
---
### Author:  [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [February 5, 2020, 1:42pm UTC](https://forums.plex.tv/t/bad-plex-epg-guide-data/442107/100 "2020-02-05T13:42:02Z")
> [@Wiidesire](#):
>
> 297 HSE24 Extra is still “24/7 same program without info”
I understand this should be resolved now.
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