# Been trying for 2 days now..... **URL:** \ **Category:** Apps & Creations\ **Created:** [January 1, 2014, 9:10pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166 "2014-01-01T21:10:17Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![anthonymolino](https://avatars.discourse-cdn.com/v4/letter/a/43a26b/32.png) [@anthonymolino](https://forums.plex.tv/u/anthonymolino)\ **Post date:** [January 1, 2014, 9:10pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/1 "2014-01-01T21:10:17Z")
Hey Everyone ,   This is my first post, as much as i hate posting as a newbie to forums for help, I just have no idea what else to do, I've been looking through threads trying different things, and i seem to be worse off than before.   I have:   Apple TV 3 5.1  Macbook Air OS 10.9.1   I've created the certificates, they are loaded onto the apple tv.   I had plex almost running, i could see all my movies, but when i selected one to play it would say "Trailers Unavailable...." I deleted everything, started fresh, and now i have new problems.   Now when i change the DNS server on the Apple TV to the same as my Macbook, i can't access any other apps, along with trailers, it doesn't show anything at all, just says unavailable, the youtube app doesn't work either.  This is what i see, after i enter the trailers app.   Password: 15:29:36 PlexConnect: \*\*\* 15:29:36 PlexConnect: PlexConnect 15:29:36 PlexConnect: Press CTRL-C to shut down. 15:29:36 PlexConnect: \*\*\* 15:29:36 PlexConnect: started: 15:29:36 15:29:36 PlexConnect: Version: 0.3.1+ 15:29:36 PlexConnect: Python: 2.7.5 (default, Aug 25 2013, 00:04:04)  [GCC 4.2.1 Compatible Apple LLVM 5.0 (clang-500.0.68)] 15:29:36 PlexConnect: Host OS: darwin 15:29:36 PlexConnect: IP\_self: 192.168.2.14 15:29:36 DNSServer: started: 15:29:36 15:29:36 DNSServer: \*\*\* 15:29:36 DNSServer: DNSServer: Serving DNS on 192.168.2.14 port 53. 15:29:36 DNSServer: intercept: ['trailers.apple.com'] =\> 192.168.2.14 15:29:36 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] =\> 127.0.0.1 15:29:36 DNSServer: forward other to higher level DNS: 8.8.8.8 15:29:36 DNSServer: \*\*\* 15:29:36 WebServer: started: 15:29:36 15:29:36 WebServer: started: 15:29:36 15:30:06 WebServer: \*\*\* 15:30:06 WebServer: WebServer: Serving HTTP on 192.168.2.14 port 80. 15:30:06 WebServer: \*\*\* 15:30:06 WebServer: \*\*\* 15:30:06 WebServer: WebServer: Serving HTTPS on 192.168.2.14 port 443. 15:30:06 WebServer: \*\*\* 15:55:04 WebServer: serving \*.cer: /trailers.cer   ... If I change the ipdns on settings.py from 8.8.8.8 to my ip, I get a syntax error.   If i try to run the setting.py command in terminal two times in a row it doesn't work, i have to reboot and then try again. As it stands, with my DNS server ip changed on my apple tv, nothing works at all.   If someone could help me out here, i would appreciate it , banging my head against the wall is starting to hurt....   Thanks in advance. ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [January 1, 2014, 9:14pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/2 "2014-01-01T21:14:59Z")
[https://github.com/iBaa/PlexConnect/wiki/Supported-Apple-TV-devices-and-firmwares](https://github.com/iBaa/PlexConnect/wiki/Supported-Apple-TV-devices-and-firmwares) Plus it doesn’t support the navi bar etc, you can always update to 5.2 or higher or use the workaround with an uglier GUI. ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [January 1, 2014, 9:21pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/3 "2014-01-01T21:21:16Z")
I think... 5.1 supports the NavBar. It doesn't support ... And AFAIK the ugly workaround UI was removed from the PlexConnect code. ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [January 1, 2014, 9:24pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/4 "2014-01-01T21:24:24Z")
anthony: Why do you run settings.py? We need your settings.cfg - in case you did any changes. We need some infos about your setup - IP of aTV, PMS and stuff. "Read before Posting" - it has to be said. :-D \>\>15:55:04 WebServer: serving \*.cer: /trailers.cer Actually, since it is already serving the cert, that basic stuff looks kinda good... ---
**Author:** ![anthonymolino](https://avatars.discourse-cdn.com/v4/letter/a/43a26b/32.png) [@anthonymolino](https://forums.plex.tv/u/anthonymolino)\ **Post date:** [January 1, 2014, 9:40pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/5 "2014-01-01T21:40:10Z")
> [https://github.com/iBaa/PlexConnect/wiki/Supported-Apple-TV-devices-and-firmwares](https://github.com/iBaa/PlexConnect/wiki/Supported-Apple-TV-devices-and-firmwares) > > Plus it doesn't support the navi bar etc, you can always update to 5.2 or higher or use the workaround with an uglier GUI. > I think... > > 5.1 supports the NavBar. It doesn't support ... > > And AFAIK the ugly workaround UI was removed from the PlexConnect code. Sorry whats navbar and stash? ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [January 1, 2014, 9:42pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/6 "2014-01-01T21:42:54Z")
If you are using 5.1 you need to press play rather than the select button as the pre play screen does not work. ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [January 1, 2014, 9:48pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/7 "2014-01-01T21:48:17Z")
NavBar - short for "Navigation Bar". Attached. - XML node used in \*PrePlay.xml to store some additional data... ---
**Author:** ![anthonymolino](https://avatars.discourse-cdn.com/v4/letter/a/43a26b/32.png) [@anthonymolino](https://forums.plex.tv/u/anthonymolino)\ **Post date:** [January 1, 2014, 9:48pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/8 "2014-01-01T21:48:34Z")
> anthony: > > Why do you run settings.py? > > We need your settings.cfg - in case you did any changes. > > We need some infos about your setup - IP of aTV, PMS and stuff. "Read before Posting" - it has to be said. :-D > > \>\>15:55:04 WebServer: serving \*.cer: /trailers.cer > > Actually, since it is already serving the cert, that basic stuff looks kinda good... [PlexConnect] port\_pms = 32400 port\_webserver = 80 ip\_plexconnect = 0.0.0.0 certfile = ./assets/certificates/trailers.pem ip\_dnsmaster = 8.8.8.8 loglevel = Normal enable\_dnsserver = True logpath = . ip\_pms = 192.168.178.10 enable\_plexgdm = True hosttointercept = trailers.apple.com port\_ssl = 443 enable\_webserver\_ssl = True prevent\_atv\_update = True port\_dnsserver = 53 enable\_plexconnect\_autodetect = True Ip of macbook air where PMS is running is 192.168.2.14 DNS of aptv is 192.168.2.14 ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [January 1, 2014, 9:53pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/9 "2014-01-01T21:53:56Z")
Again, why do you run settings.py? Twice?   In Settings.cfg set "loglevel = High", restart PlexConnect, on aTV hit trailers and attach your log... ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [January 1, 2014, 9:54pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/10 "2014-01-01T21:54:04Z")
> If you are using 5.1 you need to press play rather than the select button as the pre play screen does not work. You might want to try this as it is the solution for the 5.1 issue you describe ;) ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [January 1, 2014, 9:55pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/11 "2014-01-01T21:55:19Z")
> You might want to try this as it is the solution for the 5.1 issue you describe ;) Anthony wrote... \>\> Now when i change the DNS server on the Apple TV to the same as my Macbook, i can't access any other apps, along with trailers, it doesn't show anything at all, just says unavailable, the youtube app doesn't work either.  Huh? Ah... I see. The first part. \>\> I had plex almost running, i could see all my movies, but when i selected one to play it would say "Trailers Unavailable...." \>\> I deleted everything, started fresh, and now i have new problems.   Why did you delete that stuff... :-D ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [January 1, 2014, 9:56pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/12 "2014-01-01T21:56:43Z")
> Anthony wrote... > \>\> Now when i change the DNS server on the Apple TV to the same as my Macbook, i can't access any other apps, along with trailers, it doesn't show anything at all, just says unavailable, the youtube app doesn't work either.  >   > Huh? There are a few random self troubleshooting things described but I am pretty sure they are just red herrings. ---
**Author:** ![anthonymolino](https://avatars.discourse-cdn.com/v4/letter/a/43a26b/32.png) [@anthonymolino](https://forums.plex.tv/u/anthonymolino)\ **Post date:** [January 1, 2014, 10:08pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/13 "2014-01-01T22:08:25Z")
> You might want to try this as it is the solution for the 5.1 issue you describe ;) yea, wish i knew that before i deleted everything and started from scratch lol ---
**Author:** ![anthonymolino](https://avatars.discourse-cdn.com/v4/letter/a/43a26b/32.png) [@anthonymolino](https://forums.plex.tv/u/anthonymolino)\ **Post date:** [January 1, 2014, 10:19pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/14 "2014-01-01T22:19:38Z")
everything is so inconsistent, now I'm getting this in my log 17:18:22 PlexConnect: Version: 0.3.1+ 17:18:22 PlexConnect: Python: 2.7.5 (default, Aug 25 2013, 00:04:04)  [GCC 4.2.1 Compatible Apple LLVM 5.0 (clang-500.0.68)] 17:18:22 PlexConnect: Host OS: darwin 17:18:22 Settings: getsetting enable\_plexconnect\_autodetect=True 17:18:22 PlexConnect: IP\_self: 192.168.2.14 17:18:22 Settings: getsetting hosttointercept=trailers.apple.com 17:18:22 Settings: getsetting enable\_dnsserver=True 17:18:22 DNSServer: started: 17:18:22 17:18:23 Settings: getsetting port\_dnsserver=53 17:18:23 Settings: getsetting ip\_dnsmaster=8.8.8.8 17:18:23 DNSServer: Failed to create socket on UDP port 53: [Errno 48] Address already in use 17:18:23 PlexConnect: DNSServer not alive. Shutting down. 17:18:23 PlexConnect: Shutting down. 17:18:23 PlexConnect: shutdown ---
**Author:** ![anthonymolino](https://avatars.discourse-cdn.com/v4/letter/a/43a26b/32.png) [@anthonymolino](https://forums.plex.tv/u/anthonymolino)\ **Post date:** [January 1, 2014, 10:29pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/15 "2014-01-01T22:29:03Z")
Also, if i change the DNS on ATV now, nothing works, all i get is Computer and Settings Icon on the main screen..... ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [January 1, 2014, 10:33pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/16 "2014-01-01T22:33:10Z")
Restart the machine. Also in future use CTRL+C to shutdown PlexConnect cleanly to avoid thus kind of issue ---
**Author:** ![anthonymolino](https://avatars.discourse-cdn.com/v4/letter/a/43a26b/32.png) [@anthonymolino](https://forums.plex.tv/u/anthonymolino)\ **Post date:** [January 1, 2014, 10:48pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/17 "2014-01-01T22:48:35Z")
> Restart the machine. > Also in future use CTRL+C to shutdown PlexConnect cleanly to avoid thus kind of issue restarted, same issue ---
**Author:** ![f00b4r](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/f00b4r/32/768_2.png) [@f00b4r](https://forums.plex.tv/u/f00b4r)\ **Post date:** [January 1, 2014, 10:50pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/18 "2014-01-01T22:50:23Z")
Did you use the launchctl script to auto start PlexConnect at boot time? If so use the uninstall script as you want to make sure it is working being manually started first. ---
**Author:** ![anthonymolino](https://avatars.discourse-cdn.com/v4/letter/a/43a26b/32.png) [@anthonymolino](https://forums.plex.tv/u/anthonymolino)\ **Post date:** [January 1, 2014, 10:51pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/19 "2014-01-01T22:51:24Z")
> Did you use the launchctl script to auto start PlexConnect at boot time? > If so use the uninstall script as you want to make sure it is working being manually started first. everything is done manually right now ---
**Author:** ![anthonymolino](https://avatars.discourse-cdn.com/v4/letter/a/43a26b/32.png) [@anthonymolino](https://forums.plex.tv/u/anthonymolino)\ **Post date:** [January 1, 2014, 10:53pm UTC](https://forums.plex.tv/t/been-trying-for-2-days-now/52166/20 "2014-01-01T22:53:28Z")
why does nothing work when i change the DNS on the ATV? this wasn't the case before, i could actually get into trailers and see my plex movies? -annoyed [Next page](https://forums.plex.tv/t/been-trying-for-2-days-now/52166.md?page=2)