Before updating to PMS 1.43

I’m very concerned about updating to PMS 1.43 due to the extensive changes with the transcoder. My server is an older Window Server 2016 and the drivers cannot be updated to the most recent due to a limitation with the OS. For example, I am unable to use the 1.42 HEVC encoding due to older drivers.

So, my question, is it difficult to rollback from 1.43? Can I just use one of my Plex backups? Should it be a smooth process?

Thanks.

It’s very easy.
You only need to abide by this rule: Don’t use any kind of “uninstaller” or “System/registry cleaner” software to uninstall the Plex server software. Simply use the regular “Apps” control panel in Windows.
This is very important! Otherwise you may lose your Plex library and all your meta data edits etc.

Rolling back on Windows works as follows:

  1. note down your current Plex Server software version
  2. Stop Plex Server using its tray icon.
  3. uninstall Plex Server with the regular ‘Apps’ control panel of Windows. Do not use 3rd party ‘uninstaller’ software like Revo etc. Do not use Registry cleaners/optimizers.
  4. go to your Plex data folder.
    There is a subfolder in there, named Updates which will contain previous versions of the installer .exe
  5. execute the installer for the previous software version
  6. reboot Windows (just a safety measure, it may work without rebooting as well)

Do I need to do anything with the Plex Backups?

Thanks OttoKerner, this is very helpful!

That is strictly up to you.
I’ve never had a minor downgrade messing up the database.
(There are only very specific version steps which pose a challenge in this regard. But we haven’t had any of these since ~2 years)

If you want to be extra carefully, use Chuck’s database repair bat file, beforehand. Just to ensure that any lurking DB damage may not prevent rolling back certain DB schema changes.

I’m a bit confused. I would assume the recommended (step 2) uninstall will remove the database, no?

No.

It uninstalls the application. It does not remove the Plex Data Folder (where the db is located) nor any media files.

Thank you for the clarification.

The update appears to have gone smoothly. Thanks for the help and reassurance. Good job Plex team!