# Big issue with plex media server

**URL:** <https://forums.plex.tv/t/big-issue-with-plex-media-server/224124>\
**Category:** General Discussions\
**Created:** [February 3, 2018, 8:14pm UTC](https://forums.plex.tv/t/big-issue-with-plex-media-server/224124 "2018-02-03T20:14:18Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![genosajd](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/genosajd/32/121805_2.png) [@genosajd](https://forums.plex.tv/u/genosajd)\
**Post date:** [February 3, 2018, 8:14pm UTC](https://forums.plex.tv/t/big-issue-with-plex-media-server/224124/1 "2018-02-03T20:14:18Z")

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Hi, after lastests two updates when watching movie after some time, pms is hangs…

My log  
[http://dariuszlawinski.pl/pms.log](http://dariuszlawinski.pl/pms.log)

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**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\
**Post date:** [February 7, 2018, 10:15am UTC](https://forums.plex.tv/t/big-issue-with-plex-media-server/224124/2 "2018-02-07T10:15:48Z")

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Thanks - is it the server or the player that hangs?

what app were you watching on ?  
what actually happened ? is it the playback that hangs or is the server not rersponding to any plex app request ?

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**Author:** ![genosajd](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/genosajd/32/121805_2.png) [@genosajd](https://forums.plex.tv/u/genosajd)\
**Post date:** [February 7, 2018, 10:25am UTC](https://forums.plex.tv/t/big-issue-with-plex-media-server/224124/3 "2018-02-07T10:25:10Z")

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All apps:

- newest android app on galaxy note 8
- plex web (on localhost and remote)
- plex media player on windows 10
- smart tv (samsung tv)

When I restart plex media server then all is working fine, but after some time plex media server stops working and I can move around the application, but when I want play something content like movies, picures then loading only, nothing else…

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**Author:** ![genosajd](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/genosajd/32/121805_2.png) [@genosajd](https://forums.plex.tv/u/genosajd)\
**Post date:** [February 7, 2018, 10:27am UTC](https://forums.plex.tv/t/big-issue-with-plex-media-server/224124/4 "2018-02-07T10:27:06Z")

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I reinstalled the plex media server by choosing option repair, but still have this issue

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**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\
**Post date:** [February 7, 2018, 12:52pm UTC](https://forums.plex.tv/t/big-issue-with-plex-media-server/224124/5 "2018-02-07T12:52:45Z")

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I have looked at the logs you posted. I see you did the `http://127.0.0.1:32400/connections` requests between 10:33:39 and 10:34:21

I can see an attempt to view the scheduled DVR recordings failed because of a database lock  
This was between 10:30:19 and 10:31:26

I have referred the diagnostics to the development team

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**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\
**Post date:** [February 7, 2018, 1:47pm UTC](https://forums.plex.tv/t/big-issue-with-plex-media-server/224124/6 "2018-02-07T13:47:28Z")

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I now also found some playback requests hung from 00:50 am !

What period of time do your scheduled tasks run ? Settings / Server / Scheduled Tasks (start time / end time)

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**Author:** ![genosajd](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/genosajd/32/121805_2.png) [@genosajd](https://forums.plex.tv/u/genosajd)\
**Post date:** [February 7, 2018, 2:28pm UTC](https://forums.plex.tv/t/big-issue-with-plex-media-server/224124/7 "2018-02-07T14:28:55Z")

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Time at which tasks start to run 3 am  
Time at which tasks stop running 6 am

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**Author:** ![genosajd](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/genosajd/32/121805_2.png) [@genosajd](https://forums.plex.tv/u/genosajd)\
**Post date:** [February 7, 2018, 2:29pm UTC](https://forums.plex.tv/t/big-issue-with-plex-media-server/224124/8 "2018-02-07T14:29:54Z")

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Now i see new update for pms, update it?

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**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\
**Post date:** [February 7, 2018, 4:30pm UTC](https://forums.plex.tv/t/big-issue-with-plex-media-server/224124/9 "2018-02-07T16:30:20Z")

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> @genosajd said:  
> Now i see new update for pms, update it?

You can - the fix in that release is not related to lockouts

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**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\
**Post date:** [February 8, 2018, 2:35pm UTC](https://forums.plex.tv/t/big-issue-with-plex-media-server/224124/10 "2018-02-08T14:35:05Z")

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@genosajd

A build of Plex Media Server with extra diagnostics and potential fix will be available shortly which I would like you to use and try to break !

I will send you private message with download link when available  
It is a 1.11.2 build

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 12:33am UTC](https://forums.plex.tv/t/big-issue-with-plex-media-server/224124/11 "2020-01-08T00:33:45Z")

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