# Black Screen: PS5 playback error

**URL:** <https://forums.plex.tv/t/black-screen-ps5-playback-error/779738>\
**Category:** Plex Players\
**Tags:** playstation\
**Created:** [March 8, 2022, 12:12am UTC](https://forums.plex.tv/t/black-screen-ps5-playback-error/779738 "2022-03-08T00:12:19Z")\
**Posts on this page:** 1\
**Showing post:** 21

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**Author:** ![russbgrant](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/russbgrant/32/90635_2.png) [@russbgrant](https://forums.plex.tv/u/russbgrant)\
**Post date:** [June 9, 2022, 5:41pm UTC](https://forums.plex.tv/t/black-screen-ps5-playback-error/779738/21 "2022-06-09T17:41:27Z")

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I’m not sure but I think this black screen stuff is part of the same issue that’s been discussed over here for ages. I just started getting the black screen, but the direct play/stream has been ongoing:

> [@PS5 Buffering Problem (Direct Stream /Direct Play not working)](https://forums.plex.tv/t/ps5-buffering-problem-direct-stream-direct-play-not-working/675402/115):
>
> @russbgrant You can DM me the link if you like. @77leon77 The PS4 and the PS5 are very different devices, even if they’re in the same family line. You can try sending a small cut of the problematic media to me if you like. See [Generating Sample Files from Media | Plex Support](https://support.plex.tv/articles/201035968-generating-sample-files-from-media/).

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