# Broken server

**URL:** <https://forums.plex.tv/t/broken-server/787988>\
**Category:** Plex Media Server\
**Tags:** server-asustor\
**Created:** [April 12, 2022, 9:01pm UTC](https://forums.plex.tv/t/broken-server/787988 "2022-04-12T21:01:48Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 12, 2022, 9:08pm UTC](https://forums.plex.tv/t/broken-server/787988/2 "2022-04-12T21:08:54Z")

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I’m cautious when it comes to “my exact problem” as similar symptoms can have very different root causes. Login errors usually imply some problem communicating to Plex’ backend (e.g. authorizing the login) – could be a firewall or DNS issues (among other things).

[Server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) might help to get this sorted.

# 

> [@smsdavis6](#):
>
> It also says that my version is 1.25.9.5721 and it tells me I need to update but when I try to update it says there are NO UPDATES AVAILALBE. The entire thing seems to be completely worthless now.

PMS [v1.25.9.5721](https://forums.plex.tv/t/plex-media-server/30447/497) is the latest public release.  
Plex have released a new beta earlier today ([v1.26.0.xxx](https://forums.plex.tv/t/plex-media-server/30447/498)) – if your server is configured to look for beta updates, it’ll notify you about those, while the Asustor app store(?) is probably only publishing the public releases (see `Settings` \> `[Server Name]` \> `General` \> `Server update Channel`).

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_[View the full topic](https://forums.plex.tv/t/broken-server/787988)._