# Browser Issues getting logged into Plex.tv **URL:** \ **Category:** General Discussions\ **Created:** [March 4, 2019, 2:06am UTC](https://forums.plex.tv/t/browser-issues-getting-logged-into-plex-tv/383502 "2019-03-04T02:06:43Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![brianhayes1960\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/977dab/32.png) [@brianhayes1960\_gmail\_com](https://forums.plex.tv/u/brianhayes1960_gmail_com)\ **Post date:** [March 4, 2019, 2:06am UTC](https://forums.plex.tv/t/browser-issues-getting-logged-into-plex-tv/383502/1 "2019-03-04T02:06:43Z")
I updated my UNRAID server and the plex docker today. I was unable to login to [plex.tv](http://plex.tv) from my PC’s, but plex was working on my android phone just fine and could access my account from that logged in session. I rebooted my UNRAID server yet again and now I cannot login using internet explorer so I can actually post something on the forums to get help. I keep getting the error “User could not be authenticated. This IP appears to be having trouble signing in to an account”. I have cleared my history, closed chrome and reopened, and rebooted. Any ideas would be appreciated on any other things to try? ---
**Author:** ![brianhayes1960\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/977dab/32.png) [@brianhayes1960\_gmail\_com](https://forums.plex.tv/u/brianhayes1960_gmail_com)\ **Post date:** [March 6, 2019, 2:37am UTC](https://forums.plex.tv/t/browser-issues-getting-logged-into-plex-tv/383502/2 "2019-03-06T02:37:17Z")
It really stinks that PLEX does not have some sort of support that would ensure issues could be helped with. I can’t login to plex on any pc using chrome. It’s kind of an issue. If anyone could point me to a way to get help from plex on this, that would be appreciated. ---
**Author:** ![brianhayes1960\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/b/977dab/32.png) [@brianhayes1960\_gmail\_com](https://forums.plex.tv/u/brianhayes1960_gmail_com)\ **Post date:** [March 7, 2019, 3:49am UTC](https://forums.plex.tv/t/browser-issues-getting-logged-into-plex-tv/383502/3 "2019-03-07T03:49:36Z")
Figured it out myself. Ghostery plugin was causing the issue. Uninstalled and everything is working fine. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [June 5, 2019, 3:49am UTC](https://forums.plex.tv/t/browser-issues-getting-logged-into-plex-tv/383502/4 "2019-06-05T03:49:37Z")
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