# Buffering issues with plex connect/ pms **URL:** \ **Category:** Apps & Creations\ **Created:** [January 4, 2015, 3:10pm UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838 "2015-01-04T15:10:25Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![crusher88](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@crusher88](https://forums.plex.tv/u/crusher88)\ **Post date:** [January 4, 2015, 3:10pm UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/1 "2015-01-04T15:10:25Z")
greetings everyone and thanks for this amazing tool that is plex connect since i've installed it I'm noticing this issues on my configuration:   atv: 3 updaded to latest apple firmware   dns server of atv : 10.0.0.47   local ip address of the device on which plex connect is installed: 10.0.0.47   pms version : 2.3.7   plex connect version : 0.5 ( i tested 0,5 developer too)   plex connect settings file:   [PlexConnect] enable\_plexgdm = True ip\_pms = 192.168.178.10 port\_pms = 32400 enable\_dnsserver = True port\_dnsserver = 53 ip\_dnsmaster = 8.8.8.8 prevent\_atv\_update = True enable\_plexconnect\_autodetect = True ip\_plexconnect = 0.0.0.0 hosttointercept = trailers.apple.com port\_webserver = 80 enable\_webserver\_ssl = True port\_ssl = 443 certfile = ./assets/certificates/trailers.pem loglevel = Normal logpath = .   plex connect atv settings [DEFAULT] showsynopsis = Hide movies\_navbar\_decades = checked showplayerclock = True tvshowfanart = Hide tv\_navbar\_unwatched = checked movies\_navbar\_directors = checked movies\_navbar\_ondeck = checked showsharedlibraries = True subtitlesize = 100 transcoderaction = Auto homevideos\_navbar\_byfolder = checked showplaylists = True tv\_navbar\_genres = checked durationformat = Hours/Minutes tv\_navbar\_more = checked homevideoview = Grid music\_navbar\_more = checked homevideos\_navbar\_genres = checked phototranscoderaction = Auto showtitles\_homevideos = Highlighted Only movies\_navbar\_more = checked homevideos\_navbar\_unwatched = checked subtitlerenderer = Auto music\_navbar\_decade = checked showview = List movieview = Grid movies\_navbar\_unwatched = checked movies\_navbar\_byfolder = checked showtitles\_tvshows = Highlighted Only showendtime = True channelview = List flattenseason = False tv\_navbar\_ondeck = checked homevideos\_navbar\_ondeck = checked movies\_navbar\_collections = checked transcodequality = 1080p 40.0Mbps showtitles\_channels = Highlighted Only showtitles\_movies = Highlighted Only seasonview = List myplex\_auth =  movies\_navbar\_actors = checked showunwatched = True music\_navbar\_year = checked clockposition = Center myplex\_user =  music\_navbar\_recentlyadded = checked remotebitrate = 720p 3.0Mbps homevideos\_navbar\_collections = checked music\_navbar\_genre = checked libraryview = List overscanadjust = 0 audioboost = 100 timeformat = 24 Hour moviefanart = Hide actorview = Movies movies\_navbar\_genres = checked   [C0HNCA1UFF54] showplaylists = False myplex\_user = crusher88 myplex\_auth = showsharedlibraries = False subtitlerenderer = iOS, PMS transcodequality = 1080p 40.0Mbps       issue:  the problem is that when i start to play a media on plexconnect, a media that is being transcoded, after a random time like 10 min or 20 or 30, the streaming stops on my atv and in order to resume it and i have to quit that streaming on my atv and reload it( resuming from last point) then it keeps going on for an other random time and then it happens again. I checked my plex media server logs and it appears that the parameter speed when i start streaming a media that is being transcoded, is high like 3,4 then the time passes and the speeed slowly drops to 2 1 then it starts 0,9 0,8 0,7 then 0,0 and the streaming stops. i tried a lot of things to fix this: -reinstalled plexconnect -i put my laptop ( i'm running plexconnect and pms on my fast  i7 laptop and on wifi, it's a strong 2,4 signals) wired just to try - i played with all the settings in PMS and in plex connect   I have no problems streaming the same files to all my apple devices with the plex app ( ios and ipad) and to my tv with chromecast.   I'm sure  i need to give you more details, just it's so many things to tell i'm not sure what i should add. an other important thing is that my cpu NEVER is on high load, when i start a streaming it loads at most 30%; apple tv is connected to my router with a cable too. It seems like my cpu gets lazy and slowly stops working as long as the time passes and then i need to wake her up resuming the streaming when it pauses   any clue what it could be?   thanks in advance for any kind of help you might give me and happy new year too =) ---
**Author:** ![drewbie](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drewbie/32/6262_2.png) [@drewbie](https://forums.plex.tv/u/drewbie)\ **Post date:** [January 4, 2015, 5:44pm UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/2 "2015-01-04T17:44:44Z")
Log file? What’s the cpu doing when you have issues? Was wired to the aTV and laptop any better? ---
**Author:** ![crusher88](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@crusher88](https://forums.plex.tv/u/crusher88)\ **Post date:** [January 4, 2015, 6:30pm UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/3 "2015-01-04T18:30:15Z")
you want me to copy and paste the log file of plexmedia server? when i have issues the cpu is simply sleeping down to 0, it's not busy at all no when i plugged my laptop to my router it wasn't any better, my atv is always plugged into my router wired ---
**Author:** ![NZSol](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nzsol/32/5812_2.png) [@NZSol](https://forums.plex.tv/u/NZSol)\ **Post date:** [January 4, 2015, 8:51pm UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/4 "2015-01-04T20:51:59Z")
> greetings everyone and thanks for this amazing tool that is plex connect > > since i've installed it I'm noticing this issues on my configuration: > > atv: 3 updaded to latest apple firmware > > dns server of atv : 10.0.0.47 > > local ip address of the device on which plex connect is installed: 10.0.0.47 > > pms version : 2.3.7 > > plex connect version : 0.5 ( i tested 0,5 developer too) > > plex connect settings file: > > [PlexConnect] > > enable\_plexgdm = True > > ip\_pms = 192.168.178.10 > > port\_pms = 32400 > > enable\_dnsserver = True > > port\_dnsserver = 53 > > ip\_dnsmaster = 8.8.8.8 > > prevent\_atv\_update = True > > enable\_plexconnect\_autodetect = True > > ip\_plexconnect = 0.0.0.0 > > hosttointercept = trailers.apple.com > > port\_webserver = 80 > > enable\_webserver\_ssl = True > > port\_ssl = 443 > > certfile = ./assets/certificates/trailers.pem > > loglevel = Normal > > logpath = . > >   > > plex connect atv settings > > [DEFAULT] > > showsynopsis = Hide > > movies\_navbar\_decades = checked > > showplayerclock = True > > tvshowfanart = Hide > > tv\_navbar\_unwatched = checked > > movies\_navbar\_directors = checked > > movies\_navbar\_ondeck = checked > > showsharedlibraries = True > > subtitlesize = 100 > > transcoderaction = Auto > > homevideos\_navbar\_byfolder = checked > > showplaylists = True > > tv\_navbar\_genres = checked > > durationformat = Hours/Minutes > > tv\_navbar\_more = checked > > homevideoview = Grid > > music\_navbar\_more = checked > > homevideos\_navbar\_genres = checked > > phototranscoderaction = Auto > > showtitles\_homevideos = Highlighted Only > > movies\_navbar\_more = checked > > homevideos\_navbar\_unwatched = checked > > subtitlerenderer = Auto > > music\_navbar\_decade = checked > > showview = List > > movieview = Grid > > movies\_navbar\_unwatched = checked > > movies\_navbar\_byfolder = checked > > showtitles\_tvshows = Highlighted Only > > showendtime = True > > channelview = List > > flattenseason = False > > tv\_navbar\_ondeck = checked > > homevideos\_navbar\_ondeck = checked > > movies\_navbar\_collections = checked > > transcodequality = 1080p 40.0Mbps > > showtitles\_channels = Highlighted Only > > showtitles\_movies = Highlighted Only > > seasonview = List > > myplex\_auth =  > > movies\_navbar\_actors = checked > > showunwatched = True > > music\_navbar\_year = checked > > clockposition = Center > > myplex\_user =  > > music\_navbar\_recentlyadded = checked > > remotebitrate = 720p 3.0Mbps > > homevideos\_navbar\_collections = checked > > music\_navbar\_genre = checked > > libraryview = List > > overscanadjust = 0 > > audioboost = 100 > > timeformat = 24 Hour > > moviefanart = Hide > > actorview = Movies > > movies\_navbar\_genres = checked > >   > > [C0HNCA1UFF54] > > showplaylists = False > > myplex\_user = crusher88 > > myplex\_auth = > > showsharedlibraries = False > > subtitlerenderer = iOS, PMS > > transcodequality = 1080p 40.0Mbps > >   > >   > >   > > issue:  the problem is that when i start to play a media on plexconnect, a media that is being transcoded, after a random time like 10 min or 20 or 30, the streaming stops on my atv and in order to resume it and i have to quit that streaming on my atv and reload it( resuming from last point) then it keeps going on for an other random time and then it happens again. > > I checked my plex media server logs and it appears that the parameter speed when i start streaming a media that is being transcoded, is high like 3,4 then the time passes and the speeed slowly drops to 2 1 then it starts 0,9 0,8 0,7 then 0,0 and the streaming stops. > > i tried a lot of things to fix this: > > -reinstalled plexconnect > > -i put my laptop ( i'm running plexconnect and pms on my fast  i7 laptop and on wifi, it's a strong 2,4 signals) wired just to try > > - i played with all the settings in PMS and in plex connect > >   > > I have no problems streaming the same files to all my apple devices with the plex app ( ios and ipad) and to my tv with chromecast. > >   > > I'm sure  i need to give you more details, just it's so many things to tell i'm not sure what i should add. > > an other important thing is that my cpu NEVER is on high load, when i start a streaming it loads at most 30%; apple tv is connected to my router with a cable too. > > It seems like my cpu gets lazy and slowly stops working as long as the time passes and then i need to wake her up resuming the streaming when it pauses > >   > > any clue what it could be? > >   > > thanks in advance for any kind of help you might give me and happy new year too =) I also suffer from this issue!, All other devices stream perfectly, tablets, ipads and PHT. My folks also have this issue and as stated, have to exit the library and go back in to continue. I thought it was network so have quality right down to 1080 8mbps. Same issue, even on SD movies. I am wondering if its the ATV, as the server isnt loaded and i have a wired network. This didnt always happen, just started getting worse over the last 6 mths. ---
**Author:** ![crusher88](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@crusher88](https://forums.plex.tv/u/crusher88)\ **Post date:** [January 4, 2015, 10:27pm UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/5 "2015-01-04T22:27:51Z")
does it happen only with transcoded files right? not sure about this, tomorrow i will try with a native file that doesn't get transcoded look at a part from my pms logs when the file stops streaming Jan 04, 2015 23:21:00:155 [13340] DEBUG - Request: [127.0.0.1:62316] PUT /video/:/transcode/session/C0HNCA1UFF54/progress?progress=96.3&size=-22&speed=0.5&remaining=400 (5 live) Jan 04, 2015 23:21:00:155 [13340] DEBUG -  \* progress =\> 96.3 Jan 04, 2015 23:21:00:156 [13340] DEBUG -  \* size =\> -22 Jan 04, 2015 23:21:00:156 [13340] DEBUG -  \* speed =\> 0.5 Jan 04, 2015 23:21:00:156 [13340] DEBUG -  \* remaining =\> 400 Jan 04, 2015 23:21:00:612 [14080] DEBUG - HLS segment range: 2442 - 5165 average bitrate: 4.89 Mbps Jan 04, 2015 23:21:00:627 [13340] DEBUG - HLS segment range: 2442 - 5165 average bitrate: 4.89 Mbps Jan 04, 2015 23:21:00:627 [13340] DEBUG - We want 60 segments ahead, last returned was 5165 and max is 5165. Jan 04, 2015 23:21:00:627 [13340] DEBUG - It took 0.000000 sec to serialize a list with 0 elements. Jan 04, 2015 23:21:00:655 [12688] DEBUG - Request: [127.0.0.1:62317] PUT /video/:/transcode/session/C0HNCA1UFF54/progress?progress=96.3&size=-22&speed=0.4&remaining=430 (5 live) Jan 04, 2015 23:21:00:655 [12688] DEBUG -  \* progress =\> 96.3 Jan 04, 2015 23:21:00:655 [12688] DEBUG -  \* size =\> -22 Jan 04, 2015 23:21:00:655 [12688] DEBUG -  \* speed =\> 0.4 Jan 04, 2015 23:21:00:655 [12688] DEBUG -  \* remaining =\> 430 Jan 04, 2015 23:21:01:127 [12688] DEBUG - HLS segment range: 2442 - 5165 average bitrate: 4.89 Mbps Jan 04, 2015 23:21:01:127 [12688] DEBUG - We want 60 segments ahead, last returned was 5165 and max is 5165. Jan 04, 2015 23:21:01:127 [12688] DEBUG - It took 0.000000 sec to serialize a list with 0 elements. Jan 04, 2015 23:21:01:172 [13796] DEBUG - Request: [127.0.0.1:62318] PUT /video/:/transcode/session/C0HNCA1UFF54/progress?progress=96.4&size=-22&speed=0.2&remaining=634 (5 live) Jan 04, 2015 23:21:01:172 [13796] DEBUG -  \* progress =\> 96.4 Jan 04, 2015 23:21:01:172 [13796] DEBUG -  \* size =\> -22 Jan 04, 2015 23:21:01:172 [13796] DEBUG -  \* speed =\> 0.2 Jan 04, 2015 23:21:01:172 [13796] DEBUG -  \* remaining =\> 634 Jan 04, 2015 23:21:01:213 [14080] DEBUG - HLS segment range: 2442 - 5166 average bitrate: 4.89 Mbps Jan 04, 2015 23:21:01:213 [14080] DEBUG - Returning segment 5166 from session: C:\Users\Alberto\AppData\Local\Temp\plex-transcode-C0HNCA1UFF54-b5c59668-480f-48a2-a34d-80b8d73011e0\media-05166.ts Jan 04, 2015 23:21:01:214 [14080] DEBUG - Content-Length of C:\Users\Alberto\AppData\Local\Temp\plex-transcode-C0HNCA1UFF54-b5c59668-480f-48a2-a34d-80b8d73011e0\media-05166.ts is 702180. Jan 04, 2015 23:21:01:465 [13340] DEBUG - Request: [10.0.0.56:58538] GET /video/:/transcode/universal/session/C0HNCA1UFF54/base-ac3/05167.ts (5 live) Jan 04, 2015 23:21:01:465 [13340] DEBUG - Asked for segment 5167 from session. Jan 04, 2015 23:21:01:629 [13796] DEBUG - HLS segment range: 2442 - 5166 average bitrate: 4.89 Mbps Jan 04, 2015 23:21:01:629 [13796] DEBUG - We want 60 segments ahead, last returned was 5166 and max is 5166. Jan 04, 2015 23:21:01:629 [13796] DEBUG - It took 0.000000 sec to serialize a list with 0 elements. Jan 04, 2015 23:21:01:674 [14080] DEBUG - Request: [127.0.0.1:62319] PUT /video/:/transcode/session/C0HNCA1UFF54/progress?progress=96.4&size=-22&speed=0.5&remaining=596 (5 live) Jan 04, 2015 23:21:01:674 [14080] DEBUG -  \* progress =\> 96.4 Jan 04, 2015 23:21:01:674 [14080] DEBUG -  \* size =\> -22 Jan 04, 2015 23:21:01:674 [14080] DEBUG -  \* speed =\> 0.5 Jan 04, 2015 23:21:01:675 [14080] DEBUG -  \* remaining =\> 596 Jan 04, 2015 23:21:01:940 [13340] DEBUG - HLS segment range: 2442 - 5166 average bitrate: 4.89 Mbps Jan 04, 2015 23:21:02:142 [14080] DEBUG - HLS segment range: 2442 - 5166 average bitrate: 4.89 Mbps Jan 04, 2015 23:21:02:142 [14080] DEBUG - We want 60 segments ahead, last returned was 5166 and max is 5166. Jan 04, 2015 23:21:02:142 [14080] DEBUG - It took 0.000000 sec to serialize a list with 0 elements. Jan 04, 2015 23:21:02:195 [12928] DEBUG - Request: [127.0.0.1:62320] PUT /video/:/transcode/session/C0HNCA1UFF54/progress?progress=96.4&size=-22&speed=0.2&remaining=596 (5 live) Jan 04, 2015 23:21:02:195 [12928] DEBUG -  \* progress =\> 96.4 Jan 04, 2015 23:21:02:195 [12928] DEBUG -  \* size =\> -22 Jan 04, 2015 23:21:02:195 [12928] DEBUG -  \* speed =\> 0.2 Jan 04, 2015 23:21:02:195 [12928] DEBUG -  \* remaining =\> 596 Jan 04, 2015 23:21:02:507 [13340] DEBUG - HLS segment range: 2442 - 5166 average bitrate: 4.89 Mbps Jan 04, 2015 23:21:02:655 [12928] DEBUG - HLS segment range: 2442 - 5166 average bitrate: 4.89 Mbps Jan 04, 2015 23:21:02:655 [12928] DEBUG - We want 60 segments ahead, last returned was 5166 and max is 5166. Jan 04, 2015 23:21:02:655 [12928] DEBUG - It took 0.000000 sec to serialize a list with 0 elements. Jan 04, 2015 23:21:02:711 [14080] DEBUG - Request: [127.0.0.1:62321] PUT /video/:/transcode/session/C0HNCA1UFF54/progress?progress=96.4&size=-22&speed=0.6&remaining=567 (5 live) Jan 04, 2015 23:21:02:711 [14080] DEBUG -  \* progress =\> 96.4 Jan 04, 2015 23:21:02:712 [14080] DEBUG -  \* size =\> -22 Jan 04, 2015 23:21:02:712 [14080] DEBUG -  \* speed =\> 0.6 Jan 04, 2015 23:21:02:712 [14080] DEBUG -  \* remaining =\> 567 Jan 04, 2015 23:21:03:083 [13340] DEBUG - HLS segment range: 2442 - 5166 average bitrate: 4.89 Mbps Jan 04, 2015 23:21:03:178 [14080] DEBUG - HLS segment range: 2442 - 5166 average bitrate: 4.89 Mbps Jan 04, 2015 23:21:03:178 [14080] DEBUG - We want 60 segments ahead, last returned was 5166 and max is 5166. Jan 04, 2015 23:21:03:178 [14080] DEBUG - It took 0.000000 sec to serialize a list with 0 elements. Jan 04, 2015 23:21:03:201 [13796] DEBUG - Request: [127.0.0.1:62322] PUT /video/:/transcode/session/C0HNCA1UFF54/progress?progress=96.4&size=-22&speed=0.2&remaining=559 (5 live) Jan 04, 2015 23:21:03:201 [13796] DEBUG -  \* progress =\> 96.4 Jan 04, 2015 23:21:03:201 [13796] DEBUG -  \* size =\> -22 Jan 04, 2015 23:21:03:201 [13796] DEBUG -  \* speed =\> 0.2 Jan 04, 2015 23:21:03:201 [13796] DEBUG -  \* remaining =\> 559 Jan 04, 2015 23:21:03:641 [13340] DEBUG - HLS segment range: 2442 - 5166 average bitrate: 4.89 Mbps Jan 04, 2015 23:21:03:664 [13796] DEBUG - HLS segment range: 2442 - 5166 average bitrate: 4.89 Mbps Jan 04, 2015 23:21:03:664 [13796] DEBUG - We want 60 segments ahead, last returned was 5166 and max is 5166. Jan 04, 2015 23:21:03:664 [13796] DEBUG - It took 0.000000 sec to serialize a list with 0 elements. Jan 04, 2015 23:21:03:697 [14080] DEBUG - Request: [127.0.0.1:62323] PUT /video/:/transcode/session/C0HNCA1UFF54/progress?progress=96.4&size=-22&speed=0.4&remaining=625 (5 live) Jan 04, 2015 23:21:03:697 [14080] DEBUG -  \* progress =\> 96.4 Jan 04, 2015 23:21:03:697 [14080] DEBUG -  \* size =\> -22 Jan 04, 2015 23:21:03:697 [14080] DEBUG -  \* speed =\> 0.4 Jan 04, 2015 23:21:03:697 [14080] DEBUG -  \* remaining =\> 625 ---
**Author:** ![NZSol](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nzsol/32/5812_2.png) [@NZSol](https://forums.plex.tv/u/NZSol)\ **Post date:** [January 4, 2015, 11:15pm UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/6 "2015-01-04T23:15:49Z")
I imagine it is the transcoding, As I said it didnt always do it, perhaps the updated transcoder has some bugs, but i havent bothered yet to check logs. It is definiately just with the Plexconnect and ATV3. I havent updated my ATV3 since purchase as when I did the first time, I not longer got a display output on my TV, but thats another story! ---
**Author:** ![moody\_blue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/moody_blue/32/7835_2.png) [@moody\_blue](https://forums.plex.tv/u/moody_blue)\ **Post date:** [January 4, 2015, 11:18pm UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/7 "2015-01-04T23:18:56Z")
VC-1 codec for video ? ---
**Author:** ![crusher88](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@crusher88](https://forums.plex.tv/u/crusher88)\ **Post date:** [January 5, 2015, 7:17am UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/8 "2015-01-05T07:17:17Z")
> VC-1 codec for video ? how to check this? ---
**Author:** ![moody\_blue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/moody_blue/32/7835_2.png) [@moody\_blue](https://forums.plex.tv/u/moody_blue)\ **Post date:** [January 5, 2015, 9:34am UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/9 "2015-01-05T09:34:16Z")
[https://support.plex.tv/hc/en-us/articles/201018517-Media-Info](https://support.plex.tv/hc/en-us/articles/201018517-Media-Info) There is a known problem with PMS transcoder when converting VC-1 videos to 1080p/H.264 and this may explain why your problem appears with the ATV3 and not with other devices. ---
**Author:** ![crusher88](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@crusher88](https://forums.plex.tv/u/crusher88)\ **Post date:** [January 5, 2015, 10:20am UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/10 "2015-01-05T10:20:25Z")
[http://gyazo.com/8cacc11a2b8612d61b28ecbe682c6d02](http://gyazo.com/8cacc11a2b8612d61b28ecbe682c6d02) does this help to understand? ---
**Author:** ![moody\_blue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/moody_blue/32/7835_2.png) [@moody\_blue](https://forums.plex.tv/u/moody_blue)\ **Post date:** [January 5, 2015, 10:30am UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/11 "2015-01-05T10:30:00Z")
That file is coded H.264 level 4.1, ATV3 supports H.264 level 4.0, I think that PMS should be able to transcode without problems. I have no more ideas, maybe others have... ---
**Author:** ![CloudDweller](https://avatars.discourse-cdn.com/v4/letter/c/7c8e57/32.png) [@CloudDweller](https://forums.plex.tv/u/CloudDweller)\ **Post date:** [January 5, 2015, 11:26pm UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/12 "2015-01-05T23:26:03Z")
I'm not sure if my issue is the same but I have found that recently (i.e. within the past couple of weeks) I've started having problems playing back videos on my ATV2. I've just updated to the latest OpenPlex and PlexConnect (updated at 23:20 today) so I'm going to see if that fixes the problem so fingers crossed. What I have been experiencing is playback just stops midway through a movie/tv show. I can then exit back to the menu but if I retry I just get the waiting animation (spinning wheel) and nothing happens. I then can't go back into the app (iMovie in this case) until I restart my ATV. After which I can playback fine. ---
**Author:** ![crusher88](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@crusher88](https://forums.plex.tv/u/crusher88)\ **Post date:** [January 6, 2015, 8:21am UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/13 "2015-01-06T08:21:08Z")
no in my case i just have to go back to movie menu and re-enter and streaming is fine, it all takes like 5 seconds total ---
**Author:** ![crusher88](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@crusher88](https://forums.plex.tv/u/crusher88)\ **Post date:** [January 6, 2015, 11:50am UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/14 "2015-01-06T11:50:33Z")
Update: on plexxconnect settings I set transcode quality to 720 4mb and the issue doesn’t happen, seems the Transcoding speed never has issues with this. I’ll keep doing my tries with diff settings. Could any developer enlighten me on what the problem could be? Please ☹ Inviato dal mio iPhone utilizzando Tapatalk ---
**Author:** ![crusher88](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@crusher88](https://forums.plex.tv/u/crusher88)\ **Post date:** [January 6, 2015, 1:53pm UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/15 "2015-01-06T13:53:26Z")
I retried on 1080p, nothing the issue keeps happening. When I stream a 1080p file with 720p transcode setting on plexxconnect, is it that bad? For the quality I mean? My eye is not experienced I tried to do a comparison but couldn’t really notice a difference on my 40 tv. I could leave it on this 720p 4mb setting with no issues or go back to 1080p and resume the playback every 30-40 min wyhen the buffer stops Inviato dal mio iPhone utilizzando Tapatalk ---
**Author:** ![jevans04](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jevans04/32/7539_2.png) [@jevans04](https://forums.plex.tv/u/jevans04)\ **Post date:** [January 6, 2015, 2:22pm UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/16 "2015-01-06T14:22:37Z")
For a 40" TV, you have to sit closer than 8ft from the screen to tell a difference between 720p and 1080p resolutions. [http://www.digitaltrends.com/home-theater/720p-vs-1080p-can-you-tell-the-difference-between-hdtv-resolutions/](http://www.digitaltrends.com/home-theater/720p-vs-1080p-can-you-tell-the-difference-between-hdtv-resolutions/) ---
**Author:** ![crusher88](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@crusher88](https://forums.plex.tv/u/crusher88)\ **Post date:** [January 6, 2015, 2:24pm UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/17 "2015-01-06T14:24:26Z")
But is it really that difference? I mean the original file is 1080p it’s just the transcode rate that is set at 720p… I keep watching the movie and I can’t see a difference Inviato dal mio iPhone utilizzando Tapatalk ---
**Author:** ![NZSol](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nzsol/32/5812_2.png) [@NZSol](https://forums.plex.tv/u/NZSol)\ **Post date:** [January 9, 2015, 1:33am UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/18 "2015-01-09T01:33:13Z")
Update, updated to Plexconnect 0.5 and while I have only watched TV shows, it appears to be working well with the PMS at version 0.9.11.5.7744. Will check with some 1080 movies, however i was getting freezing even on lower quality media. ---
**Author:** ![tmlfan3](https://avatars.discourse-cdn.com/v4/letter/t/bbce88/32.png) [@tmlfan3](https://forums.plex.tv/u/tmlfan3)\ **Post date:** [January 9, 2015, 2:57am UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/19 "2015-01-09T02:57:04Z")
I’ve actually been getting both issues mentioned here. I’ve found at about the 90 min mark of movies I get the buffering and the only way to start it again is to leave the show and resume again. This has happened a few times now. Tonight I had a separate issue where a show stopped midway and then I couldn’t get it to start again on that Apple TV. All other shows worked and that episode worked on all other devices (iPhones, iPads, and my other AppleTV). I haven’t checked the logs yet but will tonight Sent from my iPhone using Tapatalk ---
**Author:** ![crusher88](https://avatars.discourse-cdn.com/v4/letter/c/c4cdca/32.png) [@crusher88](https://forums.plex.tv/u/crusher88)\ **Post date:** [January 9, 2015, 6:58am UTC](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838/20 "2015-01-09T06:58:46Z")
Since i changed that setting in plex connect the issue is gone ,; nz what version of pms is that ? Mine is past 2.x Inviato dal mio iPhone utilizzando Tapatalk [Next page](https://forums.plex.tv/t/buffering-issues-with-plex-connect-pms/88838.md?page=2)