# Buffering on NVIDIA Shield Player

**URL:** https://forums.plex.tv/t/buffering-on-nvidia-shield-player/797882
**Category:** Plex Players
**Tags:** server-windows, android-tv
**Created:** [June 21, 2022, 12:58am UTC](https://forums.plex.tv/t/buffering-on-nvidia-shield-player/797882 "2022-06-21T00:58:33Z")
**Posts on this page:** 6
**Page:** 1

<div class="post-metadata">

### Author: ![keithburkejr\_gmail.com](https://avatars.discourse-cdn.com/v4/letter/k/df705f/32.png) [@keithburkejr\_gmail.com](https://forums.plex.tv/u/keithburkejr_gmail.com)
#### Post date: [June 21, 2022, 12:58am UTC](https://forums.plex.tv/t/buffering-on-nvidia-shield-player/797882/1 "2022-06-21T00:58:33Z")

</div>

Server Version#:  
Player Version#:

So I was attempting to play a 4k video on my 1080p TV via my NVIDIA Shield and the plex server on my PC could not play it, kept buffering, had my cpu running at 100% (Intel(R) Core™ i3-4330 CPU @ 3.50GHz) . I am using wifi, not cable connection to the shield.

My issue is when i do the same thing with the emby server, the videos play flawlessly, no issues, not even a hint of buffering

Plex also takes a while to load content for display, it is just seriously slow. What could be causing this?

---

<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [June 21, 2022, 1:27am UTC](https://forums.plex.tv/t/buffering-on-nvidia-shield-player/797882/2 "2022-06-21T01:27:31Z")

</div>

what are the file specs ( video codec, etc)? 4k is just a resolution. I’m assuming it is transcoding it down to 1080 based on server CPU usage

---

<div class="post-metadata">

### Author: ![keithburkejr\_gmail.com](https://avatars.discourse-cdn.com/v4/letter/k/df705f/32.png) [@keithburkejr\_gmail.com](https://forums.plex.tv/u/keithburkejr_gmail.com)
#### Post date: [June 21, 2022, 2:44pm UTC](https://forums.plex.tv/t/buffering-on-nvidia-shield-player/797882/3 "2022-06-21T14:44:52Z")

</div>

Size: 8.58 GB 25.5 Mbps MKV  
•  
C  
Video: 3838x1920 23.976 fps 24.7 Mbps HEVC 150 Main 10  
48000 kHz  
Audio 1: English EAC3 5.1(side) 768 kbps

HERE IS ANOTHER ONE

Size: 7.39 GB 22.4 Mbps MKV  
●  
●  
Video: 3840x2160 24.0 fps 21.6 Mbps HEVC 150 Main 10  
●  
Audio 1: English EAC3 5.1 (side) 768 kbps 48000 kHz

Let me know if you need any additional information. I dont like emby that much but it does play the videos without any problems, so I am wondering if this is some settings issue. Please let me know what you think, as none of the 4k videos are playing.

Thanks for the response.

---

<div class="post-metadata">

### Author: ![keithburkejr\_gmail.com](https://avatars.discourse-cdn.com/v4/letter/k/df705f/32.png) [@keithburkejr\_gmail.com](https://forums.plex.tv/u/keithburkejr_gmail.com)
#### Post date: [June 22, 2022, 2:50pm UTC](https://forums.plex.tv/t/buffering-on-nvidia-shield-player/797882/4 "2022-06-22T14:50:21Z")

</div>

could you give me some assistance with this? I provided the video info

---

<div class="post-metadata">

### Author: ![slunkie](https://avatars.discourse-cdn.com/v4/letter/s/5f8ce5/32.png) [@slunkie](https://forums.plex.tv/u/slunkie)
#### Post date: [July 6, 2022, 10:53pm UTC](https://forums.plex.tv/t/buffering-on-nvidia-shield-player/797882/5 "2022-07-06T22:53:06Z")

</div>

I’m having a similar issue.

Seems to be shield related as the videos play fine from Plex on other devices (over wi-fi) but even though they are hosted locally (on the shield with Plex server) they just endlessly buffer and never start playing.

Edit: VLC plays the file fine on the same hardware.

---

<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [October 4, 2022, 10:53pm UTC](https://forums.plex.tv/t/buffering-on-nvidia-shield-player/797882/6 "2022-10-04T22:53:22Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
