# \[BUG\] Android Mobile plays back video at double speed **URL:** \ **Category:** Player Betas\ **Tags:** android-mobile-legacy, android-mobile-beta\ **Created:** [November 5, 2021, 12:02am UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522 "2021-11-05T00:02:17Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![e10kstarfire](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/e10kstarfire/32/259675_2.png) [@e10kstarfire](https://forums.plex.tv/u/e10kstarfire)\ **Post date:** [November 5, 2021, 12:02am UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/1 "2021-11-05T00:02:17Z")
When playing back video files with transcoding the videos are played back at double speed. Without transcoding typically OK. Android 12 on Pixel 3A. Logs atta[plex-log-e10kstarfire.zip](https://forums.plex.tv/uploads/short-url/9oSeKYyb0yfX5GZpdZmaEYDBWVp.zip) (653.8 KB) ched Server 1.24.5.5173 Player 8.26.0.28833 ---
**Author:** ![e10kstarfire](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/e10kstarfire/32/259675_2.png) [@e10kstarfire](https://forums.plex.tv/u/e10kstarfire)\ **Post date:** [November 5, 2021, 1:08pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/2 "2021-11-05T13:08:10Z")
Couple of other threads with similar issue: > [@Playback of recorded TV is at double speed on Convert Automatically](https://forums.plex.tv/t/playback-of-recorded-tv-is-at-double-speed-on-convert-automatically/755139): > > Server Version#: Version 1.24.5.5173 Player Version#: NVidia Shield Playback of recorded TV is fine, but it has been compressed. When I change it to convert automatically playback switches to double speed (like fast forward). The problem only happens on my NVidia Shield. PC playback is fine. (I haven’t’ tested with any other players.) [image] > [@Videos are playing at double speed on Plex mobile app](https://forums.plex.tv/t/videos-are-playing-at-double-speed-on-plex-mobile-app/755424): > > Server Version#: 1.25.5.5173 Player Version#: Androod 8.26.0.28833 (1d1dbb01) When streaming videos from my server I have an issue with the videos playing at an double speed most of the time. Switching playback quality from ‘convert automatically’ to a lower quality sometimes fixes this issue, but not every time. Switching playback quality back and forth multiple times eventually fixes this issue temporarily. Both sound and video are affected by this isuue. Other home users that are using the … ---
**Author:** ![e10kstarfire](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/e10kstarfire/32/259675_2.png) [@e10kstarfire](https://forums.plex.tv/u/e10kstarfire)\ **Post date:** [November 6, 2021, 2:12pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/3 "2021-11-06T14:12:50Z")
And another thread > [@Android Player Ver. 8.24.0.28408 speed playback at 2x if automatic convert is triggered](https://forums.plex.tv/t/android-player-ver-8-24-0-28408-speed-playback-at-2x-if-automatic-convert-is-triggered/751656): > > Server Version#: 1.24.4.5081 Player Version#:8.24.0.28408 Hi, suddenly my android client go crazy. let me explain If i play a mp4 aac anime on android and goes direct play no problem. if for any reason i trigger by myself automatic convert…it start play video at 2x speed…on every android device No change both client and server side Playing same file from edge on a pc client no problem. The strange behaviour that tautulli show me is: edge(pc) transcode h.264 to h.264 and aac to aac as ex… Come on Plex, this is basic functionality not working 😠😠 ---
**Author:** ![manuel\_tonani\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/m/7c8e57/32.png) [@manuel\_tonani\_gmail\_com](https://forums.plex.tv/u/manuel_tonani_gmail_com)\ **Post date:** [November 6, 2021, 3:30pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/4 "2021-11-06T15:30:54Z")
it’s crazy. no one answer. i know your feeling. Downgrade android version to 8.23.1 and it works fine again ---
**Author:** ![e10kstarfire](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/e10kstarfire/32/259675_2.png) [@e10kstarfire](https://forums.plex.tv/u/e10kstarfire)\ **Post date:** [November 6, 2021, 3:54pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/5 "2021-11-06T15:54:10Z")
> [@Commercial Skip - plays TV shows 'double time' on Android TV (UK 1080i)](https://forums.plex.tv/t/commercial-skip-plays-tv-shows-double-time-on-android-tv-uk-1080i/755380): > > Server Version#: 1.24.5.5173 Player Version#: latest from Google Play Tuner Make/Model: HDHomeRun Quad Guide/Lineup name: N/A (UK Freeview) Using XMLTV?: N/A Channel number/Name: e.g. 103 [Server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) attached[PMS-Logs(2).txt](https://forums.plex.tv/uploads/short-url/6xnsu12Uu1VHfx3rudOeQtrIrqz.txt) (221.2 KB) For a good few weeks now, I noticed that when watching Emmerdale (don’t judge LOL), if I skip the commercials, the playback on my Sony Android TV skips the commercials but then starts playing the show at warp factor (like double time/fast). The only way to … Don’t they have any test suites they run new versions through before releasing ???!!! ---
**Author:** ![manuel\_tonani\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/m/7c8e57/32.png) [@manuel\_tonani\_gmail\_com](https://forums.plex.tv/u/manuel_tonani_gmail_com)\ **Post date:** [November 6, 2021, 3:58pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/6 "2021-11-06T15:58:21Z")
beside this, if i paid them. twice because i bought twice plex lifetime license for me and my brother I WANT Support. at least a bit of support 240 euros 😃 ---
**Author:** ![The\_Murdoch](https://avatars.discourse-cdn.com/v4/letter/t/b77776/32.png) [@The\_Murdoch](https://forums.plex.tv/u/The_Murdoch)\ **Post date:** [November 8, 2021, 6:26pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/7 "2021-11-08T18:26:06Z")
Yah, I’m in the same boat. If I switch it to Original it’s fine, but the Convert Automatically causes the issue. ---
**Author:** ![Minxster](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/minxster/32/20580_2.png) [@Minxster](https://forums.plex.tv/u/Minxster)\ **Post date:** [November 9, 2021, 2:31pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/8 "2021-11-09T14:31:05Z")
The more traction everyone can give in highlighting these sorts of problems, or at least saying “I’ve got this problem too”, might get the attention of someone from within the Plex team? I wish there was a proper way of reporting these sorts of faults so that you know if they’re looking into it or not 🙄 ---
**Author:** ![manuel\_tonani\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/m/7c8e57/32.png) [@manuel\_tonani\_gmail\_com](https://forums.plex.tv/u/manuel_tonani_gmail_com)\ **Post date:** [November 10, 2021, 2:20pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/9 "2021-11-10T14:20:07Z")
i have detailed this issue here! for more than 2 weeks [Android Player Ver. 8.24.0.28408 speed playback at 2x if automatic convert is triggered - Plex Players / Mobile Devices - Plex Forum](https://forums.plex.tv/t/android-player-ver-8-24-0-28408-speed-playback-at-2x-if-automatic-convert-is-triggered/751656/25) really pissed off. with logs and everything ---
**Author:** ![manuel\_tonani\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/m/7c8e57/32.png) [@manuel\_tonani\_gmail\_com](https://forums.plex.tv/u/manuel_tonani_gmail_com)\ **Post date:** [November 10, 2021, 2:22pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/10 "2021-11-10T14:22:31Z")
based on my experience everytime audio is converted from aac to opus it trigger this problem. aac is ok for plex and client, so aac need to stay aac convert from aac to acc, and is what is going on in 8.23.1 which is the last version that works ---
**Author:** ![e10kstarfire](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/e10kstarfire/32/259675_2.png) [@e10kstarfire](https://forums.plex.tv/u/e10kstarfire)\ **Post date:** [November 15, 2021, 5:01pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/11 "2021-11-15T17:01:28Z")
Plex Support - any update, do you understand the issue, are you taking a look at all ? This is basic stuff not working ☹ ---
**Author:** ![andyp250](https://avatars.discourse-cdn.com/v4/letter/a/b38774/32.png) [@andyp250](https://forums.plex.tv/u/andyp250)\ **Post date:** [November 16, 2021, 5:19am UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/12 "2021-11-16T05:19:43Z")
Same issue here. Playback initially starts at normal speed but then plays double speed if I skip intro/ads or fast forward/rewind. ---
**Author:** ![e10kstarfire](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/e10kstarfire/32/259675_2.png) [@e10kstarfire](https://forums.plex.tv/u/e10kstarfire)\ **Post date:** [November 24, 2021, 6:28pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/13 "2021-11-24T18:28:03Z")
Still not working on latest Android beta 😢 ---
**Author:** ![manuel\_tonani\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/m/7c8e57/32.png) [@manuel\_tonani\_gmail\_com](https://forums.plex.tv/u/manuel_tonani_gmail_com)\ **Post date:** [November 24, 2021, 11:59pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/14 "2021-11-24T23:59:39Z")
just a word: embarassing if i could go back in time i won’t invest on plex anymore. just power on my external disk. copy and paste video stuff and play. unbelievable source of problem ---
**Author:** ![ilikepie717](https://avatars.discourse-cdn.com/v4/letter/i/35a633/32.png) [@ilikepie717](https://forums.plex.tv/u/ilikepie717)\ **Post date:** [November 29, 2021, 8:24pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/15 "2021-11-29T20:24:36Z")
Bump!! Gonna keep coming back to these threads so they don’t get forgotten, since its still an issue ---
**Author:** ![e10kstarfire](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/e10kstarfire/32/259675_2.png) [@e10kstarfire](https://forums.plex.tv/u/e10kstarfire)\ **Post date:** [November 29, 2021, 9:12pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/16 "2021-11-29T21:12:21Z")
@sixones could you look at this please? ---
**Author:** ![sixones](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sixones/32/329_2.png) [@sixones](https://forums.plex.tv/u/sixones)\ **Post date:** [November 30, 2021, 2:03pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/17 "2021-11-30T14:03:48Z")
👀 This is a bit of a tricky one, we don’t do any magic on the client for auto convert its all server side. Does the issue happen if you use a specific quality other than Original? For instance with 360p? If it happens with specific qualities as well, then it’s likely something on the client when transcoding, if not then its likely something on the server side. I’ve tried to replicate but on all my devices its playing correctly with Auto Convert. If someone that can replicate is able to answer the above question I can dig a bit deeper. ---
**Author:** ![manuel\_tonani\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/m/7c8e57/32.png) [@manuel\_tonani\_gmail\_com](https://forums.plex.tv/u/manuel_tonani_gmail_com)\ **Post date:** [November 30, 2021, 3:04pm UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/18 "2021-11-30T15:04:38Z")
Hi, thanks for your interest @sixones the issue is detailed on my post of more than a month ago [Android Player Ver. 8.24.0.28408 speed playback at 2x if automatic convert is triggered - Plex Players / Mobile Devices - Plex Forum](https://forums.plex.tv/t/android-player-ver-8-24-0-28408-speed-playback-at-2x-if-automatic-convert-is-triggered/751656) with video reporting the issue and logs too after playback It happen, for me with every h.264 video codec, and aac audio The last version of apk that works is 8.23.1 the later has always this problem by my side i see that the fault behaviour is triggered when server transcode aac to opus for client i can provide you a direct link download of a file that has problem Here: [mod-edit: pirate server removed] you can test it inside your library thetvdb code id if you want match it correctly is 321285 my library is mainly anime episode with h.264 video and aac audio but not all my client android can reproduce it…or sometime we need to trigger auto convert for some reason The issue is triggered only with auto convert…if you choose a resolution or option is all ok I’ve set up a server of test and tested all pms release of last 2 month result is the same if i play a mp4(h.264 aac) like that above on a client 8.24.0 and after…i have the problem. Please have a look I only ask this. i remain available for tests in case PM me directly ---
**Author:** ![ilikepie717](https://avatars.discourse-cdn.com/v4/letter/i/35a633/32.png) [@ilikepie717](https://forums.plex.tv/u/ilikepie717)\ **Post date:** [December 1, 2021, 4:31am UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/19 "2021-12-01T04:31:07Z")
It’s occurring on my android clients as well. PMS is running Arch Linux version 1.24.5.5173. As manuel\_tonani\_gmail\_com has mentioned [in their thread](https://forums.plex.tv/t/android-player-ver-8-24-0-28408-speed-playback-at-2x-if-automatic-convert-is-triggered/751656/28), the issue seems to resolve itself if you roll back to version 8.23.1 on the android clients. Just to note that, in my case, it’s only when you have ‘convert automatically’ enabled/selected. From what I could tell it went away once I unchecked it in settings or manually picked the quality. ---
**Author:** ![sixones](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sixones/32/329_2.png) [@sixones](https://forums.plex.tv/u/sixones)\ **Post date:** [December 1, 2021, 10:08am UTC](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522/20 "2021-12-01T10:08:49Z")
Thanks for this, with that file and the steps you’ve mentioned I can replicate the issue. Will look into it. [Next page](https://forums.plex.tv/t/bug-android-mobile-plays-back-video-at-double-speed/755522.md?page=2)