Server Version#: 1.41.8.9834
Player Version#:Windows 10 x64
Movies with aspect ratios higher than 2.35 play with distorted picture because aspect ratio is shown by server as 2.35.
When looking in ‘Get info’, width and height are correct (same as for example MediaInfo output), but Aspect Ratio is reported as being 2.35. (Same looking in XML output.)
MediaInfo shows the correct aspect ratio.
Plex Media Server Logs_2025-07-06_18-30-51.zip (286.4 KB)
This is happening with every movie or series I have with aspect ratios > 2.35. Another user reported the same behaviour.