BUG: IOS Reporting not enough Bandwidth - "Couldn't Create the Playback Session for this Item"

ios

#1

Hello, since the latest IOS update I have been getting the following issue when trying to playback on my IOS device.
I have confirmed i have the latest version of plex installed, I rebooted the phone and confirmed I have enough speed on both my server side and phone network..
I also deleted and re downloaded the app and have the same problem. attempted on Wifi and LTE and both will not work.
here are links to the errors i am getting and the second is a speed test attempted right before trying to stream.
https://goo.gl/photos/N2woLo3PB3Ga36DP6
https://goo.gl/photos/c2PJHXvpCAXPGpTV9


#2

Updated to latest release

Problem still happening anyone else getting this issue?


#3

could you provide server and plex for ioS logs and screenshot showing the time of the issue

See
https://support.plex.tv/hc/en-us/articles/201643703-Reporting-issues-with-Plex-Media-Server
https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files
https://support.plex.tv/hc/en-us/articles/201636593-iOS-Logs


#4

I installed the latest update for the Plex Server and the issue has now been resolved.