# Bug: Nvidia Shield Pro 2019 client, Recent Channels bug

**URL:** <https://forums.plex.tv/t/bug-nvidia-shield-pro-2019-client-recent-channels-bug/790284>\
**Category:** Plex Players\
**Tags:** android-tv\
**Created:** [April 27, 2022, 12:55am UTC](https://forums.plex.tv/t/bug-nvidia-shield-pro-2019-client-recent-channels-bug/790284 "2022-04-27T00:55:29Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![dtpark](https://avatars.discourse-cdn.com/v4/letter/d/eada6e/32.png) [@dtpark](https://forums.plex.tv/u/dtpark)\
**Post date:** [April 27, 2022, 12:55am UTC](https://forums.plex.tv/t/bug-nvidia-shield-pro-2019-client-recent-channels-bug/790284/1 "2022-04-27T00:55:29Z")

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Server Version#:  
Player Version#: 9.1.0.32210

When tuned into a channel on Live TV, after accessing Recent Channels by navigating down on remote control and selecting a channel, the channel does not come up and screen returns to home screen.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [April 27, 2022, 12:59am UTC](https://forums.plex.tv/t/bug-nvidia-shield-pro-2019-client-recent-channels-bug/790284/2 "2022-04-27T00:59:44Z")

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So you can access the channel fine if you go to it in Guide?

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**Author:** ![dtpark](https://avatars.discourse-cdn.com/v4/letter/d/eada6e/32.png) [@dtpark](https://forums.plex.tv/u/dtpark)\
**Post date:** [April 27, 2022, 1:17am UTC](https://forums.plex.tv/t/bug-nvidia-shield-pro-2019-client-recent-channels-bug/790284/3 "2022-04-27T01:17:54Z")

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Yes, any channel comes up fine when accessed from the guide, or from favorites, or from the home screen, etc. but once tuned into that channel Recent Channels do not work and Plex just returns to home screen.

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**Author:** ![Josh.Baptiste](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@Josh.Baptiste](https://forums.plex.tv/u/Josh.Baptiste)\
**Post date:** [June 18, 2022, 1:54am UTC](https://forums.plex.tv/t/bug-nvidia-shield-pro-2019-client-recent-channels-bug/790284/4 "2022-06-18T01:54:08Z")

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Same issue here as well

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**Author:** ![dtpark](https://avatars.discourse-cdn.com/v4/letter/d/eada6e/32.png) [@dtpark](https://forums.plex.tv/u/dtpark)\
**Post date:** [July 28, 2022, 10:53pm UTC](https://forums.plex.tv/t/bug-nvidia-shield-pro-2019-client-recent-channels-bug/790284/5 "2022-07-28T22:53:30Z")

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What is the status of this bug submission? I am still experiencing this bug as described.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [July 28, 2022, 11:22pm UTC](https://forums.plex.tv/t/bug-nvidia-shield-pro-2019-client-recent-channels-bug/790284/6 "2022-07-28T23:22:42Z")

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Sorry for losing track of this. It does not look like folks were able to reproduce. It is possible to get your [Android logs](https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/) after it happens.

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**Author:** ![dtpark](https://avatars.discourse-cdn.com/v4/letter/d/eada6e/32.png) [@dtpark](https://forums.plex.tv/u/dtpark)\
**Post date:** [July 29, 2022, 12:41am UTC](https://forums.plex.tv/t/bug-nvidia-shield-pro-2019-client-recent-channels-bug/790284/7 "2022-07-29T00:41:57Z")

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Thanks for the instructions.  
Attached are the logs after having reproduced the issue on my Shield TV.  
[logging.txt](https://forums.plex.tv/uploads/short-url/vlytuSFwBOTsMQJK81a8GB8iUIj.txt) (4.6 MB)

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**Author:** ![Ryan-Besko](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Ryan-Besko](https://forums.plex.tv/u/Ryan-Besko)\
**Post date:** [August 30, 2022, 12:43am UTC](https://forums.plex.tv/t/bug-nvidia-shield-pro-2019-client-recent-channels-bug/790284/9 "2022-08-30T00:43:26Z")

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I have 3 Shields that have had this problem for several months. Exactly as OP describes. Live TV non-Plex channels, since Plex channels don’t show the recent channels list while watching.

 ![image](https://global.discourse-cdn.com/plex/original/4X/1/a/6/1a62334701481d58be092fff96adaf80c7adf865.jpeg)

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**Author:** ![Ryan-Besko](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Ryan-Besko](https://forums.plex.tv/u/Ryan-Besko)\
**Post date:** [October 4, 2022, 1:34am UTC](https://forums.plex.tv/t/bug-nvidia-shield-pro-2019-client-recent-channels-bug/790284/10 "2022-10-04T01:34:30Z")

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Shout out to the devs! Clicking a recent channel on the popup control bar seems to be working for about a week now.

It has caused other regressions though. Before, when clicking the back button on the remote (while watching a channel launched from the guide) the channel playing would continue to play at the top-right of the screen. Now one of two things happens: Nothing is displayed at top-right or it displays for a second and crashes you back to the Android home screen.

I do appreciate the fix, but pressing back (or the up arrow when playing content and the control bar isn’t already displayed) and content continuing to play while I browse the guide is the main reason I upgraded all my clients to Nvidia SHIELDs. Please take a look.

Server: Synology NAS running PMS 1.29.0.6244-7000  
Client: Nvidia SHIELD Pro(s) running 9.9.0.35519

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 2, 2023, 1:35am UTC](https://forums.plex.tv/t/bug-nvidia-shield-pro-2019-client-recent-channels-bug/790284/11 "2023-01-02T01:35:27Z")

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