# Bug on Samsung app - pt-br

**URL:** <https://forums.plex.tv/t/bug-on-samsung-app-pt-br/898866>\
**Category:** Plex Players\
**Tags:** samsung-tizen\
**Created:** [December 14, 2024, 4:42pm UTC](https://forums.plex.tv/t/bug-on-samsung-app-pt-br/898866 "2024-12-14T16:42:34Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![aalves90](https://avatars.discourse-cdn.com/v4/letter/a/ac8455/32.png) [@aalves90](https://forums.plex.tv/u/aalves90)\
**Post date:** [December 14, 2024, 4:42pm UTC](https://forums.plex.tv/t/bug-on-samsung-app-pt-br/898866/1 "2024-12-14T16:42:34Z")

</div>

Server Version#: 4.141.0  
Player Version#: Plex for Samsung, 5.89.1, Plataform version 6

I have had a bug with my smart TV for a long time, with subtitles in pt-br. Even choosing the subtitles on the server to be active, it works perfectly on other devices, but on the Samsung TV it always gives an error and I need to choose the Portuguese language manually.  
On the server I have two pt-br options that should be just one. One called “Brazilian Portuguese” and the other “Portuguese (Brazil)”, even testing with both options, it doesn’t work on the Samsung TV. Has anyone experienced this?  
Tks

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 14, 2025, 4:43pm UTC](https://forums.plex.tv/t/bug-on-samsung-app-pt-br/898866/2 "2025-03-14T16:43:12Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.