# \[BUG\] Plex Android mobile beta - Camera Upload issue **URL:** \ **Category:** Player Betas\ **Tags:** android-mobile-beta\ **Created:** [January 24, 2020, 4:02am UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880 "2020-01-24T04:02:46Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [January 24, 2020, 4:02am UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/1 "2020-01-24T04:02:46Z")
Android mobile version#: **7.27.0.15018** ![Screenshot_20200123-023332](https://global.discourse-cdn.com/plex/original/3X/0/0/00ec82fe17fb14da9ca72ff1b490cc40196c12ba.png) The **Upload content** setting in the mode _‘As soon as new photos and videos appear’_ seems to work only intermittently. At some point, it is treated as if the mode was set to _‘Manually’_. When that happens, to upload new content, either the **START** button has to be clicked, or the **Camera Upload** switch toggled off and then back on. The issue was first identified [here](https://forums.plex.tv/t/camera-upload-not-working-auto/530508/4). ---
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [January 24, 2020, 5:14am UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/2 "2020-01-24T05:14:12Z")
Okay, I’ve managed to faithfully reproduce the issue using the following steps: Setup: PMS is open in a browser window. The Photo library where camera photos are uploaded to is selected in Timeline view. Make sure the mobile app can upload over wifi (or mobile data). 1. On the mobile app, set the **Upload Content** context to _As soon as new photos and videos appear_. 2. Swipe the Plex app away. **IMPORTANT:** Leave it running in the background. 3. Take a photo using the phone. 4. After a few seconds, refresh the photo library in Plex Web. The photo you took should appear at the top of the timeline. You may need to refresh several times before this happens. Be patient! 5. Now find the Plex mobile app in the background and swipe it away so it is no longer running. 6. Take a photo using the phone. 7. Refresh the library in Plex Web. This time, the photo is no longer uploaded. ---
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [January 24, 2020, 5:51am UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/3 "2020-01-24T05:51:13Z")
Intermittent behaviour when **Upload Content** context is set to _When charging_ as well. This was working earlier when I tested it and now it’s consistently not working for me. ---
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [January 30, 2020, 3:37am UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/4 "2020-01-30T03:37:03Z")
This issue persists in Android mobile version **7.28.0.15170-beta** ---
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [February 7, 2020, 8:26pm UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/5 "2020-02-07T20:26:14Z")
This issue persists in Android mobile version **7.28.0.15368-beta** ---
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [February 10, 2020, 5:59am UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/6 "2020-02-10T05:59:47Z")
This issue persists in Android mobile version **7.28.0.15375-beta** ---
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [February 12, 2020, 6:18pm UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/7 "2020-02-12T18:18:44Z")
This issue persists in Android mobile versions **7.28.0.15447-beta** and **7.28.0.15460-beta** ---
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [February 19, 2020, 7:59pm UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/8 "2020-02-19T19:59:20Z")
This issue persists in Android mobile version **7.29.0.15583-beta** ---
**Author:** ![jesusmc](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jesusmc/32/12248_2.png) [@jesusmc](https://forums.plex.tv/u/jesusmc)\ **Post date:** [February 21, 2020, 8:44am UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/9 "2020-02-21T08:44:40Z")
Hey @basilh, sorry to have missed your report. Is there any chance you could provide app logs about it? In theory taking a photo should start a “job” in Android app that would upload it the photo library set at camera upload section. ---
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [February 22, 2020, 7:58am UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/11 "2020-02-22T07:58:03Z")
@jesusmc I’ve PMed the logs to you. Let me know if you require more information. ---
**Author:** ![jesusmc](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jesusmc/32/12248_2.png) [@jesusmc](https://forums.plex.tv/u/jesusmc)\ **Post date:** [February 25, 2020, 1:31pm UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/12 "2020-02-25T13:31:28Z")
Thanks for sharing those logs @basilh. After some investigation, it seems that the mechanism we rely to auto-upload photos/videos based on certain conditions (when added, when device is charging) does not work when app process is killed. We need to investigate what are the Android APIs we need to use to do a proper job there, based on recent changes made by Google around battery consumption and apps in background. Thanks for the report, I’ll keep you updated with any progress on this ---
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [February 26, 2020, 1:47am UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/13 "2020-02-26T01:47:54Z")
That is really good news that the source of the issue has been located. Thanks for the update. ---
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [March 4, 2020, 8:46am UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/14 "2020-03-04T08:46:10Z")
This issue persists in Android mobile version **7.29.0.15876**. ---
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [March 11, 2020, 12:44am UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/15 "2020-03-11T00:44:56Z")
This issue persists in Android mobile version **7.30.0.16082-beta**. ---
**Author:** ![jesusmc](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jesusmc/32/12248_2.png) [@jesusmc](https://forums.plex.tv/u/jesusmc)\ **Post date:** [March 16, 2020, 12:21pm UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/16 "2020-03-16T12:21:41Z")
@basilh I’ll let you know when the issue is fixed, so no need to write about the issue still being present in every beta update 😄 Best ---
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [March 19, 2020, 1:16am UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/17 "2020-03-19T01:16:40Z")
@jesusmc Updating this thread is not about persistent harassment, but touching the topic acts as a keep alive timer to prevent the topic closing after three months. It also forces me to check the beta version as I may have missed the advertised fix. Apologies otherwise. ---
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [April 22, 2020, 9:22am UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/18 "2020-04-22T09:22:36Z")
This issue persists in Android mobile version **8.0.0.17051-beta**. ---
**Author:** ![mw0dcmplex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mw0dcmplex/32/115243_2.png) [@mw0dcmplex](https://forums.plex.tv/u/mw0dcmplex)\ **Post date:** [May 16, 2020, 6:40pm UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/19 "2020-05-16T18:40:06Z")
@jesusmc I can confirm it’s definitely an issue here also, SmartPhone Honor 8x Android 10 latest Plex Beta release, and so is the player issue over WiFi local and WiFi remote playback, these issues should’ve been fixed ages ago, but hey, what are we as users know? Dave ---
**Author:** ![basilh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/basilh/32/168296_2.png) [@basilh](https://forums.plex.tv/u/basilh)\ **Post date:** [July 15, 2020, 2:31pm UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/20 "2020-07-15T14:31:28Z")
This issue persists in Android mobile version **8.3.1.19088-beta**. ---
**Author:** ![epiq-sty](https://avatars.discourse-cdn.com/v4/letter/e/d07c76/32.png) [@epiq-sty](https://forums.plex.tv/u/epiq-sty)\ **Post date:** [August 2, 2020, 4:59pm UTC](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880/21 "2020-08-02T16:59:18Z")
8.4.1.19323 (08411a01) issue still persists in Android app. [Next page](https://forums.plex.tv/t/bug-plex-android-mobile-beta-camera-upload-issue/531880.md?page=2)