[BUG] Plex for Tizen just stops playing

smart-tv

#1

Hi,

I just got a new Samsung MU7000 Series to replace my old F5000 TV and the first thing I have installed was plex.

I got so used to Orca's app that the new 'official' Plex was a bit of a letdown, but that's not what this is about.

While watching movies or TV shows plex just stops. I get the there little dots in the middle of the screen, like it's buffering, and that's it.

I have to press back and then play and it works. You can imagine doing this 2-3 times a movie is annoying.

My TV is connected via 1Gpbs LAN and other streaming apps like Netflix, HBO Go or YouTube have no problems, so I don't think it's network related.

The server has an older i5 cpu, 8GB of RAM and runs plex from SSD. Even tho Plex plays the movie in direct stream mode since it needs to transcode the subtitle (quite retarded bth), there shouldn't be any performance issues. I have even changed the transcode settings to make my CPU hurt for testing purposes but the result is the same.

If I connect my chromecast to the TV and play the same movies it works even with transcoding the video as well as audio and subtitles.

Another thing to mention is that if I open the video file using the TV's player from Plex as a source all works fine, so this is definitely an app issue.

Do any of you guys or gals have the same problem? And if so, is there any way to fix this?

Thank you!


#2

Having the same issue. My parents are getting fed up with this and questioning their investment in the Plex product.


#3

any ideas? I have tried disabling SSL as someone on Reddit suggested, but it did nothing.


#4

hi, I have attached the logs and XML files.

What I found is:

Jun 19, 2018 20:01:35.335 [3212] DEBUG - [ui-safari-tizen] [AVPlay (PLAYING)] onTime: ignoring redundant position 562788ms
Jun 19, 2018 20:01:35.835 [13800] DEBUG - [ui-safari-tizen] [AVPlay (PLAYING)] onTime: ignoring redundant position 562788ms
Jun 19, 2018 20:01:36.335 [14136] DEBUG - [ui-safari-tizen] [AVPlay (PLAYING)] onTime: ignoring redundant position 562788ms
Jun 19, 2018 20:01:36.710 [10492] WARN - [ui-safari-tizen] [Player]: Aborting playback while in buffering state
Jun 19, 2018 20:01:36.835 [14136] DEBUG - Streaming Resource: Terminated session 0x48e3a18:t9x3jqhl8otro1or3dgw4ynn with reason Client stopped playback.
Jun 19, 2018 20:01:36.835 [14136] DEBUG - Streaming Resource: Removing session 0x48e3a18:t9x3jqhl8otro1or3dgw4ynn
Jun 19, 2018 20:01:36.835 [10068] DEBUG - Killing job.